7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. High turnover has long been a core tenet of the hospitality industry. And what can operators do more (or less) of to make hospitality a long-term and viable career? Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Society Insurance

DECEMBER 13, 2022

Most slip and fall incidents in the hospitality industry don’t result in an injury or a claim, but sometimes they do, so it’s best to train your staff to respond to all incidents the same way every time. Finally, report the incident to your agent and insurance carrier as soon as possible. Gather Additional Evidence.

Insurance 98

Insurance Small Business Document Equipment 98

7 Shifts

MAY 17, 2022

For as many restaurants without a strong culture, there are as many who are elevating what it means to be a hospitality employer. The most common advice we got was to keep open lines of communication with your employees in both directions. It can be in a team group chat using a restaurant communication app.

Insurance 370

Insurance Leadership Customer Experience Sports 370

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry. Cross train your new restaurant staff to keep up with the restaurant worker shortage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

JULY 27, 2023

I mean, Natalie Sternberg is our director of hospitality. We had always had 401K and health insurance as benefits, but we did add parental leave. But the way that Hammel tackles this is through training and providing opportunities for education. "I Whether it's a scheduling situation, or a communication identity situation.

Communication 195

Communication Front of House Education Back of House 195

7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. Chad Mackay Restaurant Group: Fire and Vine Hospitality in Washington and Oregon What is the service charge? Communication is key — collect feedback from staff about how they want to be compensated. What prompted the change?

FOH 221

FOH Front of House Customer Service Back of House 221

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. Cultivating an intentional online presence can help you positively communicate your restaurant culture. If you offer training beyond the basics, such as with a 4-star chef, make sure you promote that on your career page.

Recruiting 151

Recruiting Social Media Front of House Hiring 151

7 Shifts

JANUARY 10, 2024

Turnover is almost zero and staff are focused on training each other and making each other better. Chad Mackay Restaurant Group: Fire and Vine Hospitality in Washington and Oregon What is the service charge? Communication is key — collect feedback from staff about how they want to be compensated. What prompted the change?

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

JULY 8, 2023

And what QUESO stands for is, quality is one part and it's quality in everything that we do, whether it be our food or training our people. Being of service is the S and obviously we're in the hospitality business and we're of service to each other. We're of service to our communities. Kahn: "I tell this story all the time.

Hiring 273

Hiring Back of House Take-out Training 273

Open for Business

MARCH 1, 2023

There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. Many workers found jobs in other industries offering more stability or benefits like health insurance. The gap between supply and demand continued. fewer hours a week than they used to be.

2023 78

2023 Insurance Front of House Hiring 78

Ken Burgin

JULY 5, 2022

Restoke manages back of house functions like recipes, menus, ordering, work lists, staff training, plus health & safety. They’ve just shared lots of ready-made hospitality systems – try them. Daily Planner for Hospitality Leaders , lots of value in a professionally-designed paper system. So simple and effective.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? What training and induction processes are in place for new staff? Potential staff will be keen to know how the restaurant manages scheduling, time off, and work-life balance, especially given the often irregular weekend hours required in hospitality.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. If and when –it hits the fan, what is your communication plan ? Communication to: Staff; Suppliers; Customers; Guest representatives eg concierges; Owners and directors; Banks and lenders; Media.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Modern Restaurant Management

JULY 6, 2020

Here are six areas that often create risks for restaurants and others in the food and hospitality industry: Onboarding New Employees : You may know employers are required to verify new employees’ identity and employment authorization, but federal law imposes strict requirements for doing so, and documenting compliance can be tricky.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

Lavu

JANUARY 27, 2020

You can spend the extra time training staff, connecting with customers, or making important upgrades. . Improve Staff Communication. Harri offers a next-generation software technology platform that helps hospitality business build, manage, and engage their teams. Get Labor Insights .

Employee Relations 91

Employee Relations Restaurant Law Point of Sale Small Business 91

The Restaurant Times

MARCH 10, 2022

i) Open Communication . Communication within your team is essential for a happy and healthy workplace. The more communication you have, the better you’ll be able to supply your employees with what they require to stay at your business. Source: Restaurant Hospitality. (ii) Provide Comfortable Environment .

Hiring 52

Hiring Healthcare Recruiting Insurance 52

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Cultivating a library of tools for your new hires, such as company handbooks, checklists, and training manuals, can help you start off on the right foot.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Hot Schedules

APRIL 10, 2020

Check with your insurance broker It’s an excellent time to see what kind of coverage you have, what coverage you might need to extend (think Delivery Drivers), and what you have that will protect you now in the current climate. Take a look at some of the training videos we have put together to guide you through this process.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Modern Restaurant Management

MARCH 25, 2020

” In response to massive layoffs in the hospitality industry due to the COVID-19 outbreak nationwide, Chef Edward Lee, in partnership with The LEE Initiative and Maker's Mark , launched The Restaurant Workers Relief Program. ." These restaurants and businesses need a specialized insurance policy.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Social Hospitality

MAY 29, 2019

It helps you communicate with customers in a different way. In case anything happens to your 🍕 on the way home, our Carryout Insurance has you covered. She writes for Kiwi , a restaurant LMS that aims to help restaurant owners train their staff in an easier and more effective way. View this post on Instagram.

Social Media 150

Social Media Marketing Compost 2019 150

Sling

SEPTEMBER 30, 2021

In general, part-time seasonal jobs don’t offer benefits such as health insurance, paid time off , retirement, or stock options. Your employer is required to withhold income taxes, Federal Contributions Insurance Act (FICA) taxes, unemployment taxes , and worker’s compensation benefits from your paycheck. Communicating with employees.

Hiring 78

Hiring Retail Tip Distribution Insurance 78

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey.

Back of House 138

Back of House Employee Relations Delivery Mobile Ordering 138

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Cultivating a library of tools for your new hires, such as company handbooks, checklists, and training manuals, can help you start off on the right foot.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

7 Shifts

NOVEMBER 3, 2022

Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. Look for groups like The Multicultural Food & Hospitality Alliance that run webinars and seminars. Salt & Straw uses an internal communication platform called The Dot. Provide equal opportunities.

Leadership 195

Leadership FOH BOH Website Management 195

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. So, why not tap into your employees' networks of hospitality professionals? Communicate Company Goals and Values.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020 180

2020 Travel Food Safety Consumer Goods 180

7 Shifts

JULY 12, 2023

You're classically trained. So training the managers, and now I'm at the part where it was like, okay, now we need to articulate this in words and put it in a training manual and make sure that our training manual and our SOPs are speaking the way that we're embodying this brand. What are we going to do? I said, 'Okay.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

APRIL 7, 2020

Ensuring business interruption insurance covers COVID-19. Right now, restaurants aren’t receiving the benefits they deserve from insurance companies. There are five million hospitality businesses on Tripadvisor that need help. ThePlateFund Provides Relief.

Tip Distribution 170

Tip Distribution Healthcare Hospitality Food Supply 170

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people.

Fast Casual 221

Fast Casual Hiring Front of House Online Ordering 221

Modern Restaurant Management

AUGUST 5, 2020

“With both bringing more than 20 years experience to their roles, we know that their deep hospitality technology expertise, customer-centric approach and unique insights will help propel our business into the future.” ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Hot Schedules

MARCH 16, 2020

As Coronavirus continues to impact the restaurant and hospitality industries, we’d like to remind you of some tools that can support your teams. Communication and education are vital to keeping your diners and employees safe amidst the spread of this disease, which is already having a huge impact on the restaurant industry. .

Food Safety 135

Food Safety Communication Insurance Employee Relations 135

Open for Business

AUGUST 10, 2023

Finding staff for a restaurant can be a big challenge in the hospitality industry. Consider the different restaurant roles needed to cover the different aspects of hospitality work at your restaurant. Positions like these can start hospitality careers for young people looking to break into the industry.

Hiring 167

Hiring Recruiting Reference Website Management 167

Modern Restaurant Management

MARCH 11, 2020

Tools to Simplify Staff Training. According to a US Foods survey, over 50 percent of US Foods restaurant operators said their trained servers and staff play a direct role in effectively increasing check averages in their business.* A comprehensive training program. SpotOn Secures $50M Funding. SpotOn Transact, Inc.,

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JUNE 24, 2020

When paired with other products like Square Marketing and Square Loyalty, sellers can strengthen customer relationships, create open lines of communication, and incentivize patrons to keep coming back. Visa is expanding its partnership with IFundWomen providing grants and digital training to U.S.-based In the U.S.,

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

JUNE 12, 2020

As a new initiative offering valuable education opportunities, business skills and training, and enhanced career prospects, Dunkin’ has launched a new partnership with Southern New Hampshire University (SNHU) to offer low-cost college degrees to its independent franchisees and their employees. and Del Taco. John Fuller.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

EATER

MAY 4, 2021

To them, creating spaces and experiences that center, celebrate, and support the Black community revolves around care. Whatever form it takes, care always comes back to making creative spaces that are kind for them and for others. Brittney Valles has always been cool with working behind the scenes in the restaurant world.

2021 100

2021 Food Safety Education Sustainability 100