Modern Restaurant Management

DECEMBER 21, 2023

From the seasoned craft beverage consumer to the newest consumers in the hospitality environment, the favorability toward “fresh,” “local,” and “locally sourced ingredients” is still a profit-driver you don’t want to give up. Why such a “hard” insurance market?

2023 123

2023 2024 Insurance Employee Relations 123

7 Shifts

DECEMBER 13, 2021

And what can operators do more (or less) of to make hospitality into a long-term and viable career? Has the pandemic affected how employees view hospitality careers? Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Culinary Cues

MARCH 19, 2020

I have communicated with many who are crushed with fear, a sense of loss, and helplessness after telling employees that they can’t keep them on and there is no indication of when things might return to normalcy. Keep in mind that everything will change as we eventually claw our way out of this crisis.

Insurance 429

Insurance Government Training Small Business 429

Society Insurance

DECEMBER 13, 2022

Most slip and fall incidents in the hospitality industry don’t result in an injury or a claim, but sometimes they do, so it’s best to train your staff to respond to all incidents the same way every time. Finally, report the incident to your agent and insurance carrier as soon as possible. Gather Additional Evidence.

Insurance 98

Insurance Small Business Document Equipment 98

7 Shifts

MAY 17, 2022

For as many restaurants without a strong culture, there are as many who are elevating what it means to be a hospitality employer. The most common advice we got was to keep open lines of communication with your employees in both directions. It can be in a team group chat using a restaurant communication app.

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. High turnover has long been a core tenet of the hospitality industry. And what can operators do more (or less) of to make hospitality a long-term and viable career? Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Hospitality Insurance Group

JULY 10, 2019

President & CEO, Hospitality Insurance Group. per year on average, resulting in over 125,000 hospitalizations and about 3,000 deaths. Another worthwhile precaution includes checking the insurance limits of your general liability coverage with your insurance carrier. By: Richard E.

Communication 60

Communication Insurance Fine Dining Food Safety 60

7 Shifts

JULY 27, 2023

I mean, Natalie Sternberg is our director of hospitality. We had always had 401K and health insurance as benefits, but we did add parental leave. Whether it's a scheduling situation, or a communication identity situation. And a lot more time trying to process how to be a better communicator as an organization. Absolutely.

Communication 195

Communication Front of House Education Back of House 195

7 Shifts

JANUARY 10, 2024

Chad Mackay Restaurant Group: Fire and Vine Hospitality in Washington and Oregon What is the service charge? Communication is key — collect feedback from staff about how they want to be compensated. Lula’s website notes that “adding a service fee helped us to increase the average wage of the kitchen worker by more than 25%.”

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

Chad Mackay Restaurant Group: Fire and Vine Hospitality in Washington and Oregon What is the service charge? Communication is key — collect feedback from staff about how they want to be compensated. Lula’s website notes that “adding a service fee helped us to increase the average wage of the kitchen worker by more than 25%.”

FOH 195

FOH Front of House Customer Service Back of House 195

Restaurant365

AUGUST 27, 2021

Here are a few critical ways you can proactively and effectively communicate your culture to potential hires. Cultivating an intentional online presence can help you positively communicate your restaurant culture. Communicate what matters to potential restaurant employees. Cultivate an online presence. What will they find?

Recruiting 151

Recruiting Social Media Front of House Hiring 151

Open for Business

MARCH 1, 2023

There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022. Many workers found jobs in other industries offering more stability or benefits like health insurance. The gap between supply and demand continued. fewer hours a week than they used to be.

2023 78

2023 Insurance Front of House Hiring 78

7 Shifts

AUGUST 27, 2020

As Union Square Hospitality Group’s CEO Danny Meyer puts it, “90% [of the battle] is hiring, 10% is training.” Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If You’ll soon be able to separate the A-list candidates from the rest.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Hot Schedules

MARCH 29, 2021

Being a product owner does not simply involve designing a product and solving business problems, but communicating and collaborating with people from various teams across the business. I’ve found this to be very motivational and a driver for innovation. Learn more about our New HotSchedules Health Survey feature.

Technology 148

Technology Insurance Healthcare Recruiting 148

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Make sure that you are paying your employees a fair wage and offering competitive benefits, such as health insurance, paid time off, and retirement savings plans. This has left restaurants struggling to find and retain staff.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Restaurant365

MARCH 25, 2020

Before repurposing your FOH staff for delivery, check with your insurance carrier to ensure that you’re covered for off-premise activity. If you’re properly insured for delivery, you can keep your servers, bartenders and other FOH staff working during this uncertain time. Communicate your food sanitation protective measures.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

FEBRUARY 26, 2021

Maneet Chauhan, James Beard award-winning chef, TV, co-founder of Morph Hospitality Group and author of Chaat, said restaurants need to make sure employee’s mental health and safety is top of mind. ” For him, communication is key. “Our communication always included ways for our employees to get help if they needed.

Employee Relations 180

Employee Relations Healthcare Insurance Communication 180

Ken Burgin

JULY 5, 2022

They’ve just shared lots of ready-made hospitality systems – try them. Daily Planner for Hospitality Leaders , lots of value in a professionally-designed paper system. JobAdder is recruitment software, to track applicants, manage resumes and handle communication. Useful for insurance claims and recording errors.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

Hot Schedules

NOVEMBER 10, 2020

Less than 50 and self-insured – forms 1095-B, 1094-B. Fewer than 50 employees and fully-insured – your insurer should file on your behalf. Fewer than 50 employees and no insurance – no reporting needed. Less than 50 and self-insured – forms 1095-B, 1094-B. It’s that time of year again.

Insurance 78

Insurance Employee Relations Restaurant Law 2021 78

MBB Hospitality

APRIL 14, 2023

Securing Permits and Insurance If you want to know how to start a small restaurant, you’ll want to be aware of the paperwork that is involved. This includes the necessary permits and insurance that need to be in place. You want to make sure that your restaurant is covered by liability insurance.

License 52

License Food Supply Insurance Small Business 52

Modern Restaurant Management

JULY 6, 2020

Here are six areas that often create risks for restaurants and others in the food and hospitality industry: Onboarding New Employees : You may know employers are required to verify new employees’ identity and employment authorization, but federal law imposes strict requirements for doing so, and documenting compliance can be tricky.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

Ken Burgin

AUGUST 6, 2022

Crisis and drama seem to be part of daily life in hospitality – something most of us learn to put up with and live through. If and when –it hits the fan, what is your communication plan ? Communication to: Staff; Suppliers; Customers; Guest representatives eg concierges; Owners and directors; Banks and lenders; Media.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

Ken Burgin

FEBRUARY 13, 2024

Applicants will want to understand the dynamics of the team they’ll be joining, including communication styles, management support, and how the restaurant fosters a positive work environment. Applicants may be interested in how collaboration and communication are encouraged across departments.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

JULY 8, 2023

Being of service is the S and obviously we're in the hospitality business and we're of service to each other. We're of service to our communities. View this post on Instagram A post shared by Condado Tacos (@condadotacos) QUESO: Quality, Unique, Empowered, Service and Opportunity is the way those values get codified and communicated.

Hiring 273

Hiring Back of House Take-out Training 273

The Restaurant Times

MARCH 10, 2022

i) Open Communication . Communication within your team is essential for a happy and healthy workplace. The more communication you have, the better you’ll be able to supply your employees with what they require to stay at your business. Source: Restaurant Hospitality. (ii) Provide Comfortable Environment .

Hiring 52

Hiring Healthcare Recruiting Insurance 52

Lavu

JANUARY 27, 2020

Improve Staff Communication. Harri offers a next-generation software technology platform that helps hospitality business build, manage, and engage their teams. With 400,000 job seekers and 9,000 employers, Harri is a best in class solution that helps solve for the labor-related challenges that plague the hospitality industry.

Employee Relations 91

Employee Relations Restaurant Law Point of Sale Small Business 91

EATER

NOVEMBER 1, 2022

There’s no health insurance. Rather than addressing the real problem, the restaurants are now looking for new ways of getting around labor issues,” said Anthony Advincula, director of communications for Restaurant Opportunity Center (ROC) United, an organization that fights for the rights of restaurant workers across the U.S. “The

Mobile Ordering 118

Mobile Ordering Customer Service Food Order Online Ordering 118

Modern Restaurant Management

MARCH 25, 2020

” In response to massive layoffs in the hospitality industry due to the COVID-19 outbreak nationwide, Chef Edward Lee, in partnership with The LEE Initiative and Maker's Mark , launched The Restaurant Workers Relief Program. ." These restaurants and businesses need a specialized insurance policy.

Online Ordering 115

Online Ordering Insurance Mobile Ordering Website Management 115

Hot Schedules

APRIL 10, 2020

Check with your insurance broker It’s an excellent time to see what kind of coverage you have, what coverage you might need to extend (think Delivery Drivers), and what you have that will protect you now in the current climate. How you can reward customers who stood by you and celebrate with the community once we can gather again. .

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Restaurant payroll is particularly challenging because hospitality employees may receive different kinds of compensation. Reporting is required.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. Vianne had dual citizenship and went to Mexico to study communications and marketing at the Universidad Regiomontana in Monterrey.

Back of House 143

Back of House Employee Relations Delivery Mobile Ordering 143

Sling

SEPTEMBER 30, 2021

In general, part-time seasonal jobs don’t offer benefits such as health insurance, paid time off , retirement, or stock options. Your employer is required to withhold income taxes, Federal Contributions Insurance Act (FICA) taxes, unemployment taxes , and worker’s compensation benefits from your paycheck. Communicating with employees.

Hiring 78

Hiring Retail Tip Distribution Insurance 78

EATER

AUGUST 16, 2023

I designed a custom bottle and spent hundreds of thousands on art, branding, and communications. My COO stayed on, unpaid but on the company’s health insurance plan for another year, while we had to let the brand ambassador go in the middle of the summer of 2020. I never secured additional funding.

Point of Sale 95

Point of Sale Front of House Back of House Online Ordering 95

Social Hospitality

MAY 29, 2019

It helps you communicate with customers in a different way. In case anything happens to your 🍕 on the way home, our Carryout Insurance has you covered. This will demonstrate the human nature of your brand. It will make you more approachable among customers. View this post on Instagram. TAG a friend who would totally do this.

Social Media 150

Social Media Marketing Compost 2019 150

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. How are you communicating with your potential new hires? Restaurant payroll is particularly challenging because hospitality employees may receive different kinds of compensation.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Modern Restaurant Management

AUGUST 31, 2021

With the laundry list of everything bar and restaurant owners need to handle on a daily basis, proper insurance coverage should be top priority. With the guidance of a skilled agent that is well educated in the hospitality industry, bar and restaurant owners should be able to let the experts lead the way.

Bar 193

Bar Insurance Employee Relations Certification 193

Modern Restaurant Management

JULY 1, 2020

shows that consumers feel safer when hotels and restaurants raise their cleaning protocols to include hospital-grade disinfectants and third-party audits. Hotel guests said they feel “extremely safe” knowing a hotel room is cleaned with hospital-grade disinfectants compared to leading consumer brands1.

2020 180

2020 Travel Food Safety Consumer Goods 180