Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

Modern Restaurant Management

APRIL 8, 2024

And in talking about bringing stability into our food businesses, culture can be that secret ingredient that makes all the difference in attracting the right people, retaining good people, and creating a powerhouse team. However, for those of us in the produce and food industries, what are critical parts that make up a food culture?

Food 187

Food 2002 Food Safety Kitchen Safety 187

Modern Restaurant Management

DECEMBER 1, 2021

We’re in an unusual time when troubled supply chains are suddenly top of mind for the average American: supply chain woes have become fodder for late-night television hosts, and countless headlines warn us that we should’ve started our holiday shopping yesterday. Increasing Risk of Food Recalls Highlights Need for Planning.

Management 196

Management Management Food Supply Food Safety 196

Culinary Cues

DECEMBER 20, 2021

This casualty has been in the making for some time but adding point of origin supply chain issues has made the loss even more significant. The supply chain link that most vividly impacts restaurants is that connection between the manufacturer, wholesaler, and restaurant. What is the solution?

Point of Sale 415

Point of Sale Food Supply Supplies Small Business 415

Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. They include restaurant management tips for cutting costs, decreasing food waste, and much more. Here are some back of office trends to watch for in 2023.

Front of House 171

Front of House BOH Back of House 2023 171

Modern Restaurant Management

FEBRUARY 22, 2024

” As part of the campaign launch, the JBF and the Global Food Institute at the George Washington University are releasing a new in-depth report that illustrates the impact climate change is having on independent restaurants and the farmers who supply them.

Food Supply 110

Food Supply Leadership Social Media Education 110

Culinary Cues

MARCH 15, 2021

Everything will change for the better if we (the food industry and the culinary schools that provide the talent) change as a collective group. When enrollment declines then colleges must make decisions to trim services, increase class sizes, eliminate content, reduce investment in supplies, or shut their doors.

Education 542

Education Food Supply Training Communication 542

7 Shifts

JANUARY 20, 2023

Additionally, restaurants should make sure they have enough food and drink to meet the demand on this busy day. So stock up on all-purpose cleaners and check your soap dispensers and other supplies to get back to your regular schedule. Plus, be sure to stock up on those supplies! Offer discounts and specials.

Specials 195

Specials 2023 Social Media Email Marketing 195

Goliath Consulting

FEBRUARY 29, 2024

These intelligent systems streamline food preparation, optimize cooking processes, and even facilitate communication among kitchen staff. AI-Powered Inventory Management Behind the scenes, AI-powered inventory management systems are revolutionizing the way restaurants manage supplies. is redefining kitchen operations.

2024 147

2024 Technology Kitchen Safety Website Management 147

Modern Restaurant Management

MARCH 31, 2023

How much information do you have about the foods your company handles in the course of business? If subjected to a food recall, would you be able to produce clear records delineating every touchpoint where the food was produced, harvested, processed or transformed, shipped, received, and used?

Food Safety 180

Food Safety Food Food Supply Supplies 180

7 Shifts

AUGUST 5, 2020

We’ll show you how to deliver food and offer takeout while maximizing profits. Are there any tips for food delivery and takeout inventory management? How do you market food delivery and takeout? Base your food inventory orders on data rather than gut feelings. What are the best delivery strategies and takeout strategies?

Delivery 341

Delivery Food Email Marketing Front of House 341

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. I figured if I was curious, readers would be too.

Sustainability 196

Sustainability Book Waste Food Supply 196

Culinary Cues

APRIL 8, 2020

First – we (all of us who have made the restaurant business our life calling) hope that you will bring your skills, passion, and commitment back to the food business and will work diligently to help make us better. As a professional cook you have learned how important your role is in the process of preparing and presenting food.

Communication 469

Communication Food Supply Customer Service Small Business 469

Modern Restaurant Management

AUGUST 3, 2022

It hasn’t always been easy, but I think our success in expanding and pivoting in difficult situations ultimately boils down to three factors: the team’s communication philosophy, ability to make quick decisions, and our confidence in the restaurant’s team, brand and story. Communication.

Communication 203

Communication Leadership Food Supply Back of House 203

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

Pricing 196

Pricing Food Supply Seasonal Menu Menu 196

The Rail

MAY 9, 2024

TouchBistro highlights several ways to do this, including the improvement of communication, making payments on time, and staying on top of inventory before promotions — to highlight a few tips of several. Communication is perhaps the cornerstone of a great restaurant-vendor relationship.

Supplies 52

Supplies Food Supply Food Truck Technology 52

Goliath Consulting

JUNE 15, 2020

The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Multiple Sourcing and Backup. Menu Changes and Flexibility.

Supplies 124

Supplies Food Supply Sourcing Guest Recovery 124

Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Emergency preparedness supplies are a good idea to have on hand at all times. Hurricanes may necessitate further emergency supplies. First aid supplies. Flashlights.

Food Supply 194

Food Supply Food Safety Kitchen Safety Food Truck 194

Modern Restaurant Management

JUNE 15, 2021

Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. What’s more, consumers tend to spend extra on their food when ordering by themselves, either through kiosks or branded apps. Smart operators are finding ways to connect supply chain technology with front-of-house demand.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Modern Restaurant Management

AUGUST 3, 2022

It hasn’t always been easy, but I think our success in expanding and pivoting in difficult situations ultimately boils down to three factors: the team’s communication philosophy, ability to make quick decisions, and our confidence in the restaurant’s team, brand and story. Communication.

Communication 167

Communication Leadership Food Supply Back of House 167

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Restaurant Excellence Guideline #27: Prioritize clear and consistent communication to prevent misunderstandings and promote alignment. Restaurant Excellence Guideline #37: Emphasize food safety and hygiene.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

The Rail

MAY 2, 2024

Take stock of all perishable and non-perishable items, including food supplies, kitchen equipment, utensils, furniture, and decor. Prioritize Perishable Items Perishable food supplies and fresh ingredients require special attention during a restaurant relocation.

Inventory 52

Inventory Management Management Transportation 52

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Communicate Better. Facing multiple headwinds, restaurant owners and management must employ the most effective tool available: effective communication. Get Creative.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Culinary Cues

MARCH 21, 2022

When a kitchen exudes calm, even when the amount of food prep and the stress of the moment seem over-the-top, it is always a result of organization and attention to detail. Spend time in such a kitchen and you will note how pervasive this attention to detail is. It becomes natural – how he or she lives. PLAN BETTER – TRAIN HARDER.

Front of House 357

Front of House Back of House Point of Sale Uniforms 357

Modern Restaurant Management

JUNE 1, 2020

Some of the biggest risks that you’re likely to face as a restaurant owner include: Foodborne illnesses: food poisoning, contaminated water, and cross-contamination of cooking ingredients. For example, there should be someone who handles communication, supply chain issues, financial forecasting, etc.

Hospitality 182

Hospitality Insurance Food Supply Social Media 182

7 Shifts

JANUARY 11, 2021

Order Cleaning Supplies such as disinfectant, paper products, mop heads, and floor cleaner The staff at Ruby's Cafe in New York City, a 7shifts' customer Optimize Your Labor ?? Streamline your menu for profitability by offering your most popular items and food that travels well during winter like braises, curries, and kinds of pasta.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

MAY 6, 2020

Q : What Supply Chain Considerations Should I Keep in Mind Moving Forward? A : As states and counties look to reopen across the US, one area restaurant operators are looking toward is their supply chain. Below are a few key takeaways operators should consider as they seek to optimize their supply chains over the next few months.

Supplies 165

Supplies Guest Recovery Food Supply Communication 165

Perfect Daily Grind

APRIL 30, 2023

Over the past year or so, rising food prices and energy costs have been affecting many people around the world. In fact, in March 2023, the BBC reported that food prices had reached a 45-year high in the UK , with many other major coffee consuming countries also going through similar price increases. How can coffee shops absorb costs?

Pricing 162

Pricing Food Supply Communication Article 162

Social Hospitality

JULY 15, 2022

With the food tech market slated to be valued at nearly $342 billion USD by 2027 , the demand for increased technology implementation in the industry will continue to rise. And this seems to be just the beginning of a new era in the way food business owners operate. That’s not all. Ghost kitchens grew from such.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

Modern Restaurant Management

AUGUST 31, 2021

Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward. Utilize digital resources to streamline communication with customers. Building Foundations for Success During a Pivotal Time.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Modern Restaurant Management

OCTOBER 30, 2023

It’s a trend well-known to restaurant operators, and yet each year brings the same scramble: young people who provided a ready supply of flexible labor over the summer simultaneously change their patterns – resigning to focus on school, moving back to college, or limiting their availability to accommodate other activities.

2000 197

2000 Food Supply Hiring 2023 197

Modern Restaurant Management

DECEMBER 13, 2021

As the restaurant industry begins to rebuild itself, restaurants are now confronted with supply chain shortages as well as a labor shortage. Proactive communication and transparency is essential to managing the diner experience. ” Proactive communication and transparency is essential to managing the diner experience.

Management 189

Management Management Seasonal Menu Customer Experience 189

Modern Restaurant Management

MAY 3, 2021

The not-so-simple trick is doing so while remaining committed to providing clear communications and amplifying an exceptional consumer experience at every touchpoint. Still, QSRs are faced with daily challenges of disrupted supply chains, new consumer habits, and constantly changing regulatory mandates at the federal, state and local level.

Technology 197

Technology Mobile Ordering Kitchen Safety Food Safety 197

Culinary Cues

NOVEMBER 20, 2020

It seems that every time I check my email or flip through postings in social media – there is another restaurant, food business, or culinary school preparing to close their doors. Those schools that self-evaluate and communicate effectively with the industry they serve will always be needed. PLAN BETTER – TRAIN HARDER.

Social Media 499

Social Media Education Email Marketing Healthcare 499

Hot Schedules

AUGUST 10, 2021

Protecting Your Customers: How to Scale Your Food Safety Culture Across Multiple Locations. While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

OCTOBER 21, 2022

Businesses in the food service industry are primarily adopting these advanced POS systems to streamline the communication between waitstaff and kitchen staff, inventory tracking, and improving team management. Large restaurants and fast food chains are increasingly adopting restaurant POS terminals to simplify their billing operations.

POS 179

POS Marketing Point of Sale Cash Management 179

Modern Restaurant Management

DECEMBER 20, 2022

The restaurant industry once again proved its resilience in 2022 as it dealt with ongoing obstacles like inflation, supply chain, labor shortages and more. Customers now rely on new technology, like contactless payments, mobile apps, and self-serve kiosks to get the food they want and fast. Here are some of their insights.

2022 197

2022 Food Supply Point of Sale Dietary Restrictions 197