Modern Restaurant Management

DECEMBER 31, 2024

“With equipment solutions such as multi-cook ovens, chefs can cook multiple food items, using different techniques and temperatures all at once, allowing them to experiment with new trends, without losing workspace or investing in multiple new tools.” ”, – T.J.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Participate in workshops, peruse literature, and mingle with successful figures in your sector. Restaurant Excellence Guideline #14: Equip your team with strategies to handle challenging guests.

Leadership 221

Leadership Customer Service Customer Experience Website Management 221

Bevology

OCTOBER 11, 2021

The forum takes place over two days and features keynote sessions, seminars, and interactive workshops which aim to equip participants with practical tools to improve their business. The moderators are Marc Millon IRA, Steve Raye, Christ Scott, and Lawrence Francis.

Seminar 179

Seminar Social Media Workshop 2021 179

Chowly

DECEMBER 9, 2024

Through direct communication, we celebrated wins and addressed setbacks, proving that good news travels fast. Our workshops werent just about teachingthey were about connecting with operators, answering their questions, and ensuring they walked away with strategies they could implement immediately.

2024 59

2024 Operations Workshop Leadership 59

7 Shifts

AUGUST 16, 2024

Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. Meanwhile, managers must balance one-on-one and group restaurant team communication. Effective communication helps identify and resolve issues promptly.

Management 195

Management Management 2024 Leadership 195

Perfect Daily Grind

JANUARY 23, 2020

This could be something as small as poor portion control when preparing drinks costing you money, as well as more expensive issues that could result from them being unaware of how to properly maintain or use your grinding equipment. For this reason, you should ensure that your expectations are communicated to new employees clearly.

Café 194

Café Hiring Training Customer Service 194

Open for Business

OCTOBER 15, 2024

A well-structured management training program equips new leaders with essential skills while promoting ongoing development. Focus your restaurant manager training on these key leadership abilities: Communication Practice delivering feedback and handling tough conversations. Show how to make smart choices when resources are tight.

Training 60

Training Management Management Loyalty Program 60

Perfect Daily Grind

JUNE 2, 2023

Tasos Delichristos is the chapter’s new Community Coordinator, while Ioannis Papadopoulos is the new Marketing & Communications Coordinator. The two-day summit is designed to equip coffee educators with the latest knowledge and training techniques. SCA Greece Chapter announces two new coordinators.

2023 178

2023 Education Workshop Events 178

Perfect Daily Grind

MAY 12, 2023

The roles up for selection are Community Coordinator and Marketing & Communications Coordinator. Canada’s flagship three-day coffee event includes the Lab and Sensory Experience workshops, as well as Latte Art Live. Six US beverage equipment manufacturers merge to form Lotus Beverage Alliance.

2023 183

2023 Webinar 2030 Workshop 183

Perfect Daily Grind

APRIL 21, 2023

The new pop-up location will also host coffee and ice cream tastings, as well as workshops. The roles open for election are Community Coordinator and Marketing & Communications Coordinator. Green coffee processing equipment manufacturer Cimbria expands operations in South America.

Pricing 178

Pricing 2023 Café 2022 178

Perfect Daily Grind

OCTOBER 26, 2022

For instance, some roasters may need to host workshops or cuppings for wholesale customers , so adequate space is necessary. By customising the colours, materials, and styles of your roastery, you have the opportunity to align the premises with your brand and communicate brand authenticity more effectively. Enjoyed this?

Design 158

Design Customer Experience Article Workshop 158

Modern Restaurant Management

OCTOBER 5, 2023

Start with the Basics Begin by explaining the importance of maintaining clean and sanitized equipment. Temperature Monitoring Proper temperature monitoring ensures that your refrigeration equipment functions properly and that food stays within a safe temperature range. Train your employees on proper temperature monitoring procedures.

Kitchen Safety 490

Kitchen Safety Food Safety Equipment Workshop 490

Perfect Daily Grind

MARCH 3, 2023

New members are National Coordinator, Michael Manhart, Competitions Coordinator, Oliver Goetz, Community Coordinator, Matthias Zenger, Marketing and Communications Coordinator, Stefan Grillmar, and Education Coordinator, Angelika Galas. La Marzocco and Artpresso Design collaborate on coffee equipment collection.

2023 167

2023 Certification 2022 Events 167

Perfect Daily Grind

JANUARY 27, 2023

Uganda Coffee Development Authority distributes wet processing equipment to 35 local farmers and co-operatives. The event, which is Africa’s largest coffee trade platform, is set to attract more than 2,000 coffee professionals – and will include lectures, workshops, cuppings, and farm visits. billion (US $3.4

2023 157

2023 2022 Events Certification 157

Perfect Daily Grind

APRIL 22, 2022

Italian coffee equipment manufacturer Wega to unveil new espresso machine at cycling event. The webinar will include CEO Vern Long, newly appointed Director of Research & Development Tania Humphrey, and Strategy & Communications Director Hanna Neuschwander. Roasting equipment company Aillio launches 2kg-capacity AiO roaster.

Airlines 147

Airlines 2022 Certification Webinar 147

Perfect Daily Grind

JANUARY 23, 2023

This means some competitors may need to factor in extra transport costs to and from the venue, especially those with larger pieces of equipment. Equipment As well as high-quality coffee and milk, World Barista Championship competitors also need to invest in premium equipment, which can often be financially exclusive.

Coaching 148

Coaching Equipment Travel Training 148

Ken Burgin

JUNE 6, 2023

Language Practice: If your restaurant serves international clientele, ChatGPT can help staff practice key phrases in different languages, enhancing their ability to communicate effectively with a diverse range of guests. This tool can help encourage open communication and continual learning.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Open for Business

MARCH 21, 2023

An effective word-of-mouth marketing strategy is based on the three Es: engage, equip, and empower. Equip: Give guests something to talk about. Incorporate that wow factor as you workshop new dishes, plan updates to the space, and train staff. Engage: Create a connection with guests.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

The Restaurant Times

DECEMBER 17, 2021

Merchandise coffee-related products in your store by posting aesthetic images of coffee mugs, jars, t-shirts, and equipment for brewing coffee at home! Whether it is a coffee brewing and tasting workshop or a book reading session at your coffee shop, you need your customers to know about it to spread the word.

Social Media 98

Social Media Loyalty Program Merchandise Point of Sale 98

Ken Burgin

JULY 10, 2022

A recent workshop I ran on ‘quality service’ was going nowhere fast: a group of strangers, a cold room and first topic in the morning. Broken communication system. So I decided to pop the cork and ask each table to come up with their 10 pet hates when visiting a restaurant or café. We need more customers like that, not fewer.

Workshop 78

Workshop Customer Service Café Point of Sale 78

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? New starters, particularly those with less experience, will be keen to find out about the training they’ll receive, including product knowledge, customer service standards, and any specific systems or equipment they’ll need to use.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

AUGUST 16, 2024

7shifts automates schedule creation and changes and communication to prevent double-booking and ensure that all shifts are covered. 7shifts' shift swapping and communication features have made it easy for the restaurant to accommodate these requests without disrupting operations. "I I just get a message, "Hey, I'm swapping shifts'.

Food Safety 195

Food Safety Restaurant Law Healthcare Kitchen Safety 195

Perfect Daily Grind

NOVEMBER 11, 2022

In its latest blog post, coffee equipment manufacturer Marco Beverage Systems also says that seasonal flavours and an increasing focus on water quality are some of the biggest coffee shop trends this year. Owner Karen Sauther says funding will be used for a number of purposes, including to purchase equipment and signage. Wed, 9 Nov.

Workshop 183

Workshop Seminar 2022 2023 183

Perfect Daily Grind

MARCH 17, 2023

Weber Workshops launches Spring Clean espresso machine cleaning tool. The two-day forum features lectures, panel discussions, cupping sessions, and workshops hosted by some of the world’s leading coffee professionals. Coffee equipment manufacturer Macap launches MI20 Touch and MI40 Touch grinders.

2023 173

2023 2022 Workshop Café 173

Go Hire- Restaurants

SEPTEMBER 9, 2024

In the context of hiring individuals with hearing disabilities, this involves clarifying what type of communication skills are required since including written communication can qualify them for the role. For instance, you can adopt Microsoft Teams as the main video conferencing platform for team and client meetings.

Recruiting 52

Recruiting Hiring Communication 2008 52