Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology.

2023 120

2023 2024 Insurance Employee Relations 120

Open for Business

MARCH 23, 2023

They can be done by full-time employees, part-time staff, or freelancers. An employee in this role may work directly with the owner and general manager and is responsible for developing a restaurant’s marketing strategy across promotional channels. Your brand is everything, so it makes sense to have a dedicated team member managing it.

2023 78

2023 Marketing Social Media Email Marketing 78

Sling

DECEMBER 25, 2021

At their most basic, open door policies mean that every employee has access to every manager for the purposes of discussing job-related issues. This doesn’t mean that an employee who’s in the midst of the onboarding process can walk into the CFO’s office and start suggesting ways to improve the accounting structure of the business.

Employee Relations 78

Employee Relations Communication Management Management 78

7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. For example, Milliman's study—" The Influence of Background Music on the Behavior of Restaurant Patrons ," found that fast-paced music decreased meal duration. Trained kitchen staff who communicate and work well together will deliver food promptly.

Management 408

Management Management Airlines Customer Service 408

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Nothing is fraud proof.

2024 210

2024 Loyalty Program Cash Management Customer Experience 210

Sling

MARCH 23, 2020

Remote work is quickly becoming the new norm for businesses and employees alike. Because of this change in the way we work — be it a natural evolution of how your business operates or a response to some external influence — the ability to coordinate and conduct remote work is an essential skill for managers in the 21st century.

Management 78

Management Management Employee Relations Communication 78

Sling

OCTOBER 26, 2020

As mobile devices and the ubiquity of the internet continue to increase, so too does the potential for your employees to become distracted and waste 15 minutes here and 15 minutes there throughout the workday. Time theft is when an employee accepts wages for work he or she didn’t do. And that’s only one employee!

Employee Relations 78

Employee Relations Social Media Small Business Communication 78

Modern Restaurant Management

SEPTEMBER 16, 2020

Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Restaurants need to communicate the change in safety measures and share the experience. Annabel Maw, Director of Communications, JotForm. Focus on joy and getting away from it all. Impressions are everything.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Sling

DECEMBER 10, 2023

Note how the business manages its employees , markets its products, provides customer service , and develops its business model. Our target market includes bread lovers of all ages as well as restaurants that want to offer their customers and employees high-quality baked goods made from locally sourced, sustainable ingredients.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Cheetah

SEPTEMBER 30, 2021

Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Everyone is finding ways to adapt.

Food Supply 148

Food Supply Supplies Pricing Food 148

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. So, just like any other organization, you must retain high-performing restaurant employees to stay in the industry in the long run. Let’s discuss. . One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Clover - Restaurants

MAY 3, 2024

Recent surveys confirm the importance of cleaning and sanitizing in food industry establishments for building customer confidence and in influencing diner choice. Employees aren’t wearing personal protective equipment. Employees aren’t following proper handwashing procedures. An estimated 3,000 people in the U.S.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Hot Schedules

MARCH 29, 2021

Being a product owner does not simply involve designing a product and solving business problems, but communicating and collaborating with people from various teams across the business. I improved my soft skills, negotiating abilities and the way I could influence business critical situations – all my colleagues were able to sense that.”.

Technology 148

Technology Insurance Healthcare Recruiting 148

Cheetah

SEPTEMBER 30, 2021

Understandably they choose the less physically demanding, more controlled environments this makes filling third shift employees and delivery drivers incredibly difficult. As grazing crops were scorched and shriveled, food for livestock has also come at a risk, influencing the meat market. Everyone is finding ways to adapt.

Food Supply 78

Food Supply Supplies Pricing Food 78

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 153

2020 Influencer Point of Sale Food Safety 153

Ken Burgin

FEBRUARY 13, 2024

They may not be asked openly, but they will influence whether the applicant wants the job or not. Applicants will want to understand the dynamics of the team they’ll be joining, including communication styles, management support, and how the restaurant fosters a positive work environment.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Sling

NOVEMBER 24, 2021

Check out The Guinness World Records’ websites for help with business-related ideas. Sometimes, local influencers have just as much of a pull as their more famous counterparts. With Sling, you can schedule all your employees — no matter how many you have — alongside the various bands, celebrities, and events you’ve arranged.

Small Business 148

Small Business Social Media Advertising Events 148

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 160

2021 Loyalty Program Retail Online Ordering 160

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. To cut through the noise, 2020 has been the year that many QSR brands have pulled the trigger on CTV, programmatic audio and influencer ad formats.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Aaron Allen & Associates

OCTOBER 4, 2022

per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 Some questions to ask when beginning to set the baselines include: What are sales per employee? What are employee turnover and retention rates? In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

Get Beyond

OCTOBER 24, 2023

Prioritize partnerships Small Business Saturday is about supporting your local community, which includes other small businesses. Working with another small business or influencer on Small Business Saturday can benefit you in several ways. First, it takes the pressure off you to create content or promote an event by yourself.

Small Business 52

Small Business 2023 Social Media Customer Experience 52

Lavu

MARCH 27, 2020

In the twenty-first century, restaurant software and technology have become exceptionally sophisticated, largely with the emergence of restaurant-related apps. Besides the rise of apps, the second largest computing development to influence restaurant management system software is the cloud. Menu customization. In short, no.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Personalized communications aren’t creepy, they’re expected. ” What Restaurant Employees Want at Work. Employees aren’t satisfied with their current wages.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Aaron Allen & Associates

MAY 26, 2021

Between 2015 and 2017, Chipotle had a series of foodborne illness outbreaks related to compromised food safety. The food preservation process is challenging, influenced by a set of variables such as temperature, light, mixture and cross-contamination, organization to access loads, pest control, etc. in market cap. Sanitation.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Modern Restaurant Management

OCTOBER 4, 2021

Social media heavily influences app downloads among Gen Z. The biggest drop in positive sentiment year over year was related to restaurant “ambiance” In fact, the last three months have experienced the lowest percentage of “ambiance” positive mentions since the beginning of the year. . Generational.

2021 135

2021 Fast Casual Mobile Ordering Social Media 135

Aaron Allen & Associates

AUGUST 22, 2022

trillion global foodservice industry and related ecosystems, our TAM in terms of ideal fit for our top-to-top consulting model is only around 10,000 companies worldwide. Some have decided to differentiate with new combinations and channel communication strategies. How should I be thinking about it, you may wonder.

Marketing 59

Marketing Point of Sale POS Customer Service 59

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 Managers are unprepared to support employees and drive employee engagement, according to Achievers , the progressive choice for employee voice and recognition solutions that accelerate a culture of performance. percentage points compared to the same month in 2019.

2020 162

2020 Point of Sale Consumer Goods Seasonal Menu 162

Sling

DECEMBER 21, 2022

What are you as a manager or employee going to do in those instances? That’s why it’s so important to cultivate top-notch customer service skills in yourself and every single employee who works for you. An employee with good customer service skills will wait patiently and let the customer talk until they’re finished.

Customer Service 167

Customer Service Employee Relations Customer Experience Communication 167

7 Shifts

DECEMBER 14, 2022

Using TikTok Influencers. They want authentic, relatable content from real people. Try following some accounts and liking some videos related to your cooking or location. Day in the life of an employee. Like most social media platforms, you should use two-way communication. Using TikTok Influencers.

Marketing 221

Marketing Social Media Email Marketing Influencer 221

7 Shifts

NOVEMBER 3, 2022

Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Everyone wins when employees are comfortable bringing up issues before they get worse. Check with female employees about how you can help them reach their full potential. Support women who aren't your employees.

Leadership 195

Leadership FOH BOH Website Management 195

A Wine Story

APRIL 8, 2020

was also emerging at the time as a tastemaker and influencer. That opportunity also involved daily communication with Master Sommeliers. These questions are related to service, blind tasting, and basic wine knowledge. History of the Society of Wine Educators. Robert Parker Jr. The Society of Wine Educators Program.

Certification 106

Certification Seminar Education Book 106

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association. ” The restaurant industry is the nation’s training ground.

Online Ordering 121

Online Ordering Ordering 2024 Hiring 121

Sling

AUGUST 4, 2021

Workforce optimization (WFO) is a set of strategies that help you automate essential processes, maintain data visibility, comply with legal ordinances, and solve business problems related to your staff. By optimizing your workforce, you can gain more control over both the way your employees work and the costs associated with this activity.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

Modern Restaurant Management

MARCH 23, 2020

Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible. This will give you the helpful, human touchpoint that influences brand loyalty in many consumers. Keep Employees Informed. Bulk Is Best. Set a Theme.

Marketing 190

Marketing Back of House Employee Relations Social Media 190

7 Shifts

AUGUST 24, 2022

As much influence as quotes, pictures, or QR codes can have on tips, there are other ways your staff can work towards higher gratuities. For example, on POS screens, having a tip prompt that asks a tip-related question in a more instructive way might be able to up tips. How to Increase Tips. Use Specific Messaging.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370