Modern Restaurant Management

OCTOBER 1, 2020

Secondarily, how to streamline those customers and the various channels they arrive from into an email subscription, a loyalty program addition or an app downloaded for future marketing purposes. Instead, the question is how to shift operations internally to deliver on guest expectations as a primary interest.

Delivery 493

Delivery Loyalty Program Download Online Ordering 493

Modern Restaurant Management

SEPTEMBER 15, 2020

No-touch digital menus enable guests to view menus on their personal mobile device instantly, for free and without downloads or ads by scanning a QR code. Restaurants must boost awareness of their brand and its new health and safety standards in their local communities.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Modern Restaurant Management

APRIL 9, 2020

No clear roadmap exists for how restaurant managers and HR professionals should address the issue and communicate with their teams. Download, print and hang these agencies’ multilingual posters and fliers to help increase awareness around symptom identification and the importance of good hygiene.

Leadership 558

Leadership Kitchen Safety Employee Relations Tip Distribution 558

Modern Restaurant Management

MAY 28, 2020

Research presented last year at Advertising Week New York showed how people who download a QSR brand’s app are more loyal to that brand versus those that do not have it. apps owned and operated by the QSR brands themselves) provide benefits around data collection and direct communications.

Mobile Ordering 452

Mobile Ordering Point of Sale Download Back of House 452

ChowNow

MAY 16, 2025

Highlight why diners should download your app Add clear links or visual prompts throughout your restaurant website that guide diners to download, whether thats through a banner or a a callout on the website. For example, this is a prompt highlighting that downloading the app makes ordering faster and easier.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

7 Shifts

NOVEMBER 23, 2023

Download now Table of Contents Assess your current payroll provider Choose a new payroll provider The best time to make the switch Migrate payroll systems Assess your current payroll provider Before you switch providers, you need to decide if it’s a worthy undertaking. Communicate with both so they’re kept in the loop.

Download 221

Download Employee Relations Demo Customer Service 221

Modern Restaurant Management

DECEMBER 9, 2020

Texting cuts through all the noise, is universal, and doesn’t require anyone to download yet another app. By communicating all of the above clearly, you ensure that customers feel confident in the process. Emails can get caught in SPAM filters or get lost in the jungle that is a typical email inbox. Pickup time estimates.

Email Marketing 533

Email Marketing Online Ordering Food Safety Customer Service 533

Modern Restaurant Management

MARCH 23, 2020

Download the full guide, "Coronavirus Era: 13 Restaurant Marketing Ideas" here. Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible. Among the highlights: Pickup Incentives. Bulk Is Best.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Culinary Cues

JANUARY 11, 2020

Ample research has been done pointing to the most significant culprit behind these issues – POOR COMMUNICATION! We live in a world where numerous communication tools are available and where an overload of ineffective communication abounds, confuses, and even irritates those on the receiving end.

Communication 407

Communication Leadership Employee Relations Entertainment 407

Modern Restaurant Management

MAY 20, 2022

"In Q1, we made it a priority for our shops to get as many customers to download our app as possible. We will slow down and verify before we send communications out publicly, but overall, this mistake was short-lived and turned into a positive for the customers and our brand."

Email Marketing 473

Email Marketing Loyalty Program Point of Sale Download 473

Modern Restaurant Management

JULY 23, 2021

For those hesitant to download an app, restaurants can still appeal to users through lower friction channels like mobile wallet, SMS and MMS. Once engaged with the brand through their phone, restaurants can use mobile messaging to drive app downloads by their most loyal and engaged customers. Provide Value to Consumers.

Loyalty Program 558

Loyalty Program Mobile Ordering Download Email Marketing 558

Modern Restaurant Management

MAY 2, 2021

No App Downloads Needed. 2-Way Text Communication Between KDS and Guests. Open and Share Tabs Between Servers and Guests. Run On Your Old Hardware – iOS-, Android-, Windows-Enabled Devices. Manage Your Contactless Menu in Real-Time. 86 Items Directly from the Kitchen Display System (KDS).

Hospitality 403

Hospitality Demo Download Dine-in 403

Modern Restaurant Management

AUGUST 9, 2023

Impact The key to embedding in new behaviors is effectively communicating the impact that new technology brings in terms of efficiency, helping customers visualize the positive effects. For instance, customers may initially hesitate to download and use a new app, perceiving it as a barrier.

Technology 419

Technology Customer Experience Online Ordering Communication 419

Modern Restaurant Management

SEPTEMBER 16, 2021

Near field communication (NFC) technology then captures information from the card or device and continues processing the payment. NFC tech uses a radio frequency that allows it to communicate with the restaurant’s POS system. This form of payment allows for quick, reliable, and secure transactions.

Loyalty Program 466

Loyalty Program Customer Experience Customer Service Technology 466

Modern Restaurant Management

FEBRUARY 10, 2020

Custom-branded website design will communicate to visitors exactly what they can expect when they visit your restaurant. Pro Tip : Avoid the recent trend of requiring online visitors to download a PDF in order to see your menu! That’s staggering. And, for many, your website will deliver your brand’s first impression.

2020 555

2020 Uniforms Online Ordering Design 555

Modern Restaurant Management

NOVEMBER 3, 2020

Such solutions liberate menus not only from PDFs and the constraints of web sites, but also from branded downloadable apps, many of which are falling victim to “app fatigue” among users. Servers can limit their menu-wrangling with guests, while optimizing contact time to engage, answer questions, upsell or recommend wine choices.

Front of House 547

Front of House Certification Back of House Menu 547

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! If you evaluate all of your staff at the same time, publish an announcement in your team communication tool to let employees know that it's a performance review season.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

SEPTEMBER 21, 2023

But they also find that staff communication is among their top challenges. Download the restaurant retention playbook below. Download now Appendix This data study analyzes trends and data from survey of 1000 restaurant owners and managers across north America between February and March of 2023.

2023 397

2023 Hiring Leadership Fast Casual 397

Modern Restaurant Management

FEBRUARY 26, 2021

We also use the Headspace app and require that all employees download it and use it to help with anxiety, mindfulness, and sleep. ” For him, communication is key. “Our communication always included ways for our employees to get help if they needed. We also offer B-12 shots to the entire staff every two weeks.

Employee Relations 450

Employee Relations Healthcare Communication Insurance 450

ChowNow

MARCH 19, 2025

To improve efficiency and ensure every order meets expectations, consider these strategies: Automate order management to reduce errors and streamline communication between your kitchen and front-of-house staff. Download your guide now and start building a takeout strategy that works for you.

Loyalty Program 195

Loyalty Program Email Marketing Back of House Customer Experience 195

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. You can download these resume templates for your own job search.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

AUGUST 27, 2021

Communicate clearly to guests what the policies are. Whether you're in a region where the government has set vaccination policies, or you are deciding your own as a business owner, communication is a key to successful implementation. Through times like these, consistent communication is of the utmost importance—for staff and guests.

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Modern Restaurant Management

JUNE 23, 2022

They may be expected to download staffing apps onto their personal cell phones for communication purposes or smartwatches so cooks and other staff can respond to applications on a wearable device in order to keep their hands free for work. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric.

Food 474

Food Food Safety Front of House Fast Casual 474

Modern Restaurant Management

MAY 18, 2021

A restaurant’s website has become its main line of communication and biggest opportunity to make a good impression. This added layer of communication and restaurant exposure offers transparency and real-time feedback, helping to address issues and increase the likelihood of positive guest experiences (and positive reviews).

Delivery 422

Delivery Kitchen Safety Social Media Online Ordering 422

ChowNow

JUNE 29, 2020

Download our free checklist for making your delivery operations profitable here. Keep communicating with your customers about your restaurant’s reopening. Chris Madrid’s uses Instagram to communicate updates about their operations. Don’t limit communication to social media, either.

Online Ordering 344

Online Ordering Merchandise Food Safety Website Management 344

Modern Restaurant Management

DECEMBER 5, 2023

billion smartphone users worldwide , nearly 86 percent of the global population, and there has been a 750 percent increase in QR Code downloads since 2019. It minimizes order inaccuracies and improves guest communication and the overall dining experience. There are 6.92

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

7 Shifts

SEPTEMBER 16, 2021

Recommended Download: Free Restaurant Employee Training Manual Template. Improving employee communication is essential in any restaurant — not just among team members, but also with managers and the owner(s) of a restaurant business. Online Employee Communication. Online Restaurant Communication Software by 7shifts.

Management 370

Management Management Document Hiring 370

The Rail

DECEMBER 2, 2024

In-app communication with customers or the admin panel. Additionally, host promotional events or offer app-exclusive discounts to incentivize downloads and build a loyal user base. Staff management tools for scheduling and performance monitoring. Delivery Partner App : Real-time navigation for optimized delivery routes.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

MARCH 24, 2021

A delivery app for every restaurant just isn’t possible; even if customers were willing to download one for every restaurant they ordered from, it would still not be profitable for most businesses. The critical factor, operators should know, is scalability. There are plenty of concerns that come along with setting up in-house delivery.

Delivery 473

Delivery Customer Service Point of Sale Customer Experience 473

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 367

Management Management Operations Mobile Ordering 367

ChowNow

NOVEMBER 25, 2020

The majority of consumers have both downloaded more apps to minimize contact and have downloaded at least one new food and drink app. Seize the chance to jumpstart another channel that lets you take commission-free orders, gather insights about your diners, and communicate directly with them.

Ordering 286

Ordering Mobile Ordering Online Ordering Download 286

7 Shifts

FEBRUARY 8, 2024

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.

Management 352

Management Management Operations Mobile Ordering 352

ChowNow

OCTOBER 14, 2020

So instead of calling us, they would just download the ChowNow app or go through our site and order online. . Are you communicating differently with guests now? A lot of guests didn’t want to come inside anymore. They wanted curbside or contactless delivery. We didn’t have outdoor seating at that moment.

Online Ordering 370

Online Ordering Outdoor Email Marketing Food Order 370

Modern Restaurant Management

MAY 12, 2021

No App Downloads Needed. 2-Way Text Communication Between KDS and Guests. Open and Share Tabs Between Servers and Guests. Run On Your Old Hardware – iOS-, Android-, Windows-Enabled Devices. Manage Your Contactless Menu in Real-Time. 86 Items Directly from the Kitchen Display System (KDS).

Hospitality 251

Hospitality Demo Download Dine-in 251

7 Shifts

SEPTEMBER 25, 2024

Visit our page to download the full report , which features insights from 1500 active restaurant employees and industry experts. Communicate Growth Opportunities Carefully : Set realistic expectations about career advancement without overpromising.

Loyalty Program 329

Loyalty Program Download Hospitality Training 329

7 Shifts

NOVEMBER 12, 2020

For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Here are some sample guidelines for in-person communication while at work: There’s no such thing as over-communication. Be thorough in your communication.

FOH 307

FOH Food Safety BOH Customer Service 307