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How a Customer Loyalty Program Helps Restaurants Keep in Touch with Customers

Focus POS

With a loyalty program that resonates with what your customers value, you open the doors to greater communication with your customer base that translates to much more than just increased revenue. How loyalty programs have evolved. Modern loyalty programs add a lot more than a free item after so many purchases.

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5 Effective Restaurant Loyalty Programs, Plus Tips For Success

Sling

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. What Is Customer Loyalty?

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How Restaurants Can Build Loyalty with Mobile Messaging

Modern Restaurant Management

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. As consumer adoption continues to grow, restaurants can look to three key mobile marketing strategies to increase visits and drive loyalty and engagement across mobile. Restaurants must make loyalty programs accessible and convenient.

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Teriyaki Madness: From Oops to Opportunity

Modern Restaurant Management

" Boyce explained TMAD's loyalty program has a lot of data and that loyalty guests spend 16-19 percent more than non-loyalty guests. "In "In Q1, we made it a priority for our shops to get as many customers to download our app as possible. times in the same time period."

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Delivery Is the Hot Topic, but Curbside Is Driving the Sales 

Modern Restaurant Management

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. The specifics may vary, but the idea is that you should create convenience in the process, and simultaneously open a channel for communication today and in the future.

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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

Show them you value their loyalty by remembering their name or striking a conversation over a topic you've previously chatted about. Host pre-shift meetings to share resources and experiences, and ensure your team is in constant communication to report on things that worked or did not work. Digital Loyalty.

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Pros and Cons of Touchless Payment Methods in Restaurants

Modern Restaurant Management

Near field communication (NFC) technology then captures information from the card or device and continues processing the payment. NFC tech uses a radio frequency that allows it to communicate with the restaurant’s POS system. Improved Customer Loyalty Programs. Cons of Touchless Payments.