Modern Restaurant Management

DECEMBER 2, 2024

Regularly audit your suppliers’ practices and request documentation to confirm that they’re still in compliance. This should outline steps for documenting complaints, investigating potential sources, and communicating the outbreak to health authorities. Instead, document the complaint in detail.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

APRIL 23, 2025

Staff should be trained to keep track of guest consumption, ensure food and water are served alongside alcohol and communicate effectively with fellow team members to ensure responsible service. Monitor Guest Alcohol Consumption : Restaurants should actively monitor guest drinking patterns to prevent over serving.

Serving 377

Serving Restaurant Law Employee Relations Insurance 377

Modern Restaurant Management

MAY 6, 2025

How operators can reduce risk with better documentation, consistent policies, and stronger training. But when I asked about the documentation, I got a sheepish shrug. Here’s what strong documentation looks like: Date and time of the incident Specific behavior observed Which policy was violated (cite the handbook if you have it!)

Document 251

Document Leadership Coaching Restaurant Law 251

Modern Restaurant Management

MAY 28, 2025

Similarly, if businesses receive an unexpected invoice from a supplier, the best way to ensure its validity is to take a few minutes to call and confirm the document with the business’s trusted and known contact. While GenAI is good enough to make a "believable" receipt, it will never have the right ID number.

Employee Relations 251

Employee Relations Beverage Customer Service Food Order 251

Modern Restaurant Management

NOVEMBER 20, 2024

Gaining trust from today's guests requires a steadfast commitment to safety protocols, and those protocols should be communicated to guests to demonstrate the brand’s commitment to safety. Temperature logs and cleaning checklists serve an important documentation purpose, but they can't detect active contamination in real-time.

Food Safety 419

Food Safety Kitchen Safety Food Food Supply 419

Modern Restaurant Management

OCTOBER 17, 2024

All best practices should be documented in a formal safety plan by the restaurant so owners and operators can demonstrate their commitment to building a culture of safety to insurers, as well as have records on hand in case of a possible incident.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

JUNE 8, 2020

” Restaurant managers who develop clearly-documented policies, operational checklists, and clear communication systems can simplify the process for everyone. All of these policies should be clearly documented, and all employees should be required to read and sign-off on them. Improve Team Communication.

FOH 507

FOH BOH Front of House Food Safety 507

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Restaurant Law 482

Restaurant Law Document Insurance Hiring 482

7 Shifts

NOVEMBER 27, 2024

Once they saw the additional features for team communication, time off requests, and submitting availability, they knew 7shifts would benefit their business. Speeding up the onboarding process 7shifts handles employee onboarding by sending and storing documents. 7shifts was very easy to get started with.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Modern Restaurant Management

MARCH 31, 2025

A carefully crafted Franchise Disclosure Document (FDD) and clear franchise agreements are key to setting expectations and maintaining transparency with your franchise partners. Clear communication during negotiations ensures both parties are aligned and lays the groundwork for a smooth and successful transition.

Franchise 221

Franchise Franchising Restaurant Law Cash Management 221

Modern Restaurant Management

JUNE 25, 2020

Communicate Return Criteria. After a plan is approved, communicate directly and often with employees about the primary information relating to their return. During the training, encourage employees to document physically demanding job duties such as heavy lifting to help identify and plan around potential injury risks.

Employee Relations 547

Employee Relations Customer Experience Communication Training 547

The Rail

MAY 12, 2025

From logistics to marketing, staff communication to moving the kitchen, reopening a restaurant successfully is all about the details. This clarity also lets you communicate confidently with your team and customers, helping them buy into your vision for your restaurants future. Lower rent? More foot traffic? Transparency builds trust.

License 130

License Uniforms Social Media Customer Experience 130

7 Shifts

JULY 22, 2022

Employee Document Storage & Certification allows you to upload unlimited documents and certifications to your employees’ profiles. With 7shifts’ Employee Onboarding, you can collect, track, and store important employee documents, such as tax forms. Communications. Employee Doc Storage & Certifications.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

7 Shifts

JUNE 29, 2022

The FTC Rule largely pertains to franchisors supplying prospective franchisees with a franchise disclosure document – a document from franchisors providing 23 key information points to franchisees regarding need-to-know information about the business. These points include: Initial fees. Trademark rules. Franchisee's obligations.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

SEPTEMBER 16, 2021

Whichever way you go, remember that for every new restaurant you open, you'll need to conduct any necessary market research and document your planning process with a business plan and a feasibility study. An open line of communication open between yourself and your managers and employees is the heartbeat of successful restaurant operation.

Management 370

Management Management Document Hiring 370

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. Whenever there are mistakes, it gets documented.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

MAY 6, 2020

As an important note, employers seeking an exemption must document that this determination has been made pursuant to the criteria listed. While this document does not need to be sent to the Department of Labor, it must be retained in the employer’s files. Accounting for Unemployment.

Restaurant Law 459

Restaurant Law Employee Relations Document Customer Service 459

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. Improve workplace culture with fair scheduling, competitive pay, and open communication. Use handheld ordering devices to speed up communication between servers and the kitchen.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

DECEMBER 1, 2021

The best way to mitigate that risk is knowing how to perform recalls effectively through quick action and effective communication – it keeps customers safe, retains brand trust, and protects your restaurant’s bottom line. New Digital and Automated Strategies Can Help.

Management 491

Management Management Food Supply Food Safety 491

Modern Restaurant Management

NOVEMBER 9, 2022

Gen Z, the target demographic for the restaurant industry, prefers to communicate via text. Create mobile-friendly forms and company documents. For example, if you plan to use a QR code, don’t have the code send the candidate to your usual hiring site to fill out more forms. Guide them to something more uncomplicated.

Hiring 506

Hiring Recruiting Website Management Social Media 506

7 Shifts

MARCH 22, 2021

Restaurant Employee Communications Tools. Even if it’s just a shared cloud document (like Google Docs), a centralized place for your managers to exchange information is vital. Restaurant Employee Communications Tools ?? Here are seven restaurant management tools to make you more productive: Restaurant Task Management Software.

Management 435

Management Management Book Communication 435

SpotOn

JANUARY 13, 2025

Communicate your hours In the event that you need to close up shop or limit your hours of operation, communicate your status to your customers. Document everything If your physical location has been damaged by wildfires, document everything. Get more information on applying for a SBA disaster loan.

Online Ordering 98

Online Ordering Document Email Marketing Back of House 98

Modern Restaurant Management

SEPTEMBER 9, 2020

At its base, strengthening your food safety culture requires great communication, ongoing training and reminders, and an incentive-based system to build collaboration instead of a punitive system, which often compels employees to do the minimum. Increase Communication and Distribute Updated Policies Quickly and Efficiently.

Management 474

Management Management Food Safety Audits 474

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Recommended reading: How to communicate tasks to staff Dress code Kitchen safety, cleaning and sanitizing instructions Health guidelines Employee Health Check is a new feature available free for all 7shifts users.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

NOVEMBER 3, 2020

Supplementing or replacing paper menus with portable document format (PDF) digital menus has been a common and easily executed solution. A good digital menu will open your world up to other technology when you’re ready, via adoption and integration with near-field communications (NFC) and touchless payment systems.

Front of House 547

Front of House Certification Back of House Menu 547

7 Shifts

AUGUST 27, 2020

Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Using 7shifts team communication tool will allow employees to report incidents to managers discreetly. It makes every little task trackable, transparent—and most importantly—accounted for.)

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

AUGUST 4, 2021

If each of these is clear, communicated, and lived into, it helps everyone make better decisions more quickly. Standardized Operating Procedures (SOPs) : Are your SOPs documented for training and replication, including recipes, steps of services, BOH processes, etc.?

BOH 539

BOH Document Training Operations 539

7 Shifts

NOVEMBER 14, 2024

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Meanwhile, inconsistent training can lead to misunderstandings, mistakes, and a breakdown in communication among your restaurant staff. Build a stronger, more engaged workforce with 7shifts today!

Training 195

Training Kitchen Safety Food Safety Customer Service 195

ChowNow

OCTOBER 17, 2024

Entering timesheets into payroll is tedious Restaurant payroll is a stack of endless documents. Improve team communication 72% of employees say team communication is necessary to their satisfaction at work, according to a survey 7shifts ran in 2022.

Coaching 195

Coaching Recruiting POS Take-out 195

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Accordingly, it is important to know your rights, as well as how to properly communicate with employees regarding back to work protocols. Make sure your communications with staff are reassuring. They already know your restaurant and love what you have to offer.

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

OCTOBER 6, 2021

Plus, you can create a document library for your employees with videos, cheat sheets and other training material so it’s always available to employees who need a refresher. Monitor Pandemic Health and Sanitation.

Technology 498

Technology Food Safety Restaurant Law Training 498

Modern Restaurant Management

SEPTEMBER 23, 2020

One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

JULY 10, 2020

Communication with employees and the public including signage alerting everyone to stay home when ill, properly wash hands frequently, wear face coverings and maintain social distancing. Documentation is key here noting training dates, times and attendance. Train Employees to the Written Plan.

Food Safety 429

Food Safety Certification Employee Relations Restaurant Law 429

7 Shifts

NOVEMBER 12, 2020

What documentation to give out and collect during onboarding. For after-hours questions, tell trainees to communicate with their mentors via your restaurant's team communication tool to help staff maintain a work-life balance. Be thorough in your communication. Be thorough in your communication.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

MAY 13, 2021

If you forget to lock the document for editing, staff can go in and make changes on their own without asking you. Communication breakdowns. When it comes time to do payroll, it feels like you're gathering endless documents. They come from email responses and over text, making them hard to keep track of. Try 7shifts for Free.

Document 418

Document 2000 POS Take-out 418

The Rail

NOVEMBER 1, 2024

Social media platforms and digital marketing tools can help you manage this communication more effectively. Cloud Collaboration Tools for Seamless Team Communication Collaboration between staff, contractors, designers, and movers is key to a successful restaurant relocation.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

SEPTEMBER 7, 2021

Create a Crisis Communication Plan. A clearly outlined communications plan will keep employees functioning as a unit during a hurricane threat. Monitor and document product temperatures as long as it is safe to remain in the building or if the power outage is confirmed to be brief.

Food Supply 485

Food Supply Food Safety Kitchen Safety Supplies 485