Remove Coaching Remove Social Media Remove Training
article thumbnail

Keeping Employees and Customers Safe Requires a Different Training Approach

Modern Restaurant Management

Everywhere a potential customer is in contact with your brand- social media, the website, a phone call, the entrance. Step 3 will be the ongoing training and coaching support to help everyone learn new processes and develop the safe behaviors. Why Is a Different Training Approach Required?

Training 545
article thumbnail

How to Increase Employee Productivity

7 Shifts

However, productivity is more easily trained than managed. In a survey by Toast , 46% of restaurateurs listed hiring, training, and retaining staff as their biggest challenge. Solution: Training from hands-on management The results and repercussions of a disconnected restaurant staff are glaringly apparent.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Gluten-Free: What Restaurants Need to Know

Modern Restaurant Management

The most important thing a restaurant can do to make guests with food restrictions feel comfortable and safe is to make sure the staff is well-trained. Training the staff is the top priority, because then they can competently answer questions and work with the guest to make them feel most comfortable.

Coaching 520
article thumbnail

Work Smart, Play Smart

Modern Restaurant Management

We focus on team development and define it as our team cycle which includes things like recruitment and hiring, onboarding and training, as well as evaluation of compensation and benefits. We strive to empower our employees by coaching them for long-term success. Fourth, adopt a coaching mentality.

Coaching 493
article thumbnail

COOKS AND CHEFS – SIGN YOUR WORK

Culinary Cues

Why not highlight them on your social media pages or in your restaurant blog. Support an employee’s growth through in-service training, sponsorship to attend workshops or seminars, buy your line cooks so great cookbook resources to study and dream about. Invest in their excellence and they just might invest more in yours.

Seminar 443
article thumbnail

Coronavirus: Restaurants Respond

Modern Restaurant Management

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Keeping an open line of communication with our loyal guests via channels we own, or traditional media. We are trying to be responsible and calm.”

article thumbnail

PPP Part Two and More Restaurants Need to Know Now

Modern Restaurant Management

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Webinar 463