Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! I hate to say that a lot of restaurants post on social media, very few actually market.

Coaching 330

Coaching Email Marketing Communication Workshop 330

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. This can be as large as supporting a social mission or as small as a commitment to creating a great place to work. Look for efficiencies in productivity.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). 95% of restaurants that are in business post on social media. It was unique when social media first started, now we are desensitized to the flood of food pictures that crowd out feed every hour. Think of it like social superglue!

Coaching 329

Coaching Training Social Media Hiring 329

Embrace the Suck

APRIL 16, 2021

When I am coaching a client, I love to sit in the dining room and just listen. I always give the same answer even after 12 years as The Restaurant Coach. We see what people think about our brand all the time in social media posts and online reviews. What do you hear? it’s the culture.

Coaching 235

Coaching Social Media Hospitality Take-out 235

Modern Restaurant Management

AUGUST 9, 2021

Newly validated restaurants are announced through press releases as well as on GFFS’ social media. What is the Coaches Program and how can it help restaurants? The Coaches Program is a helpful program for both restaurants and the gluten-free customers they serve.

Coaching 208

Coaching Kitchen Safety Food Safety Training 208

Modern Restaurant Management

JUNE 29, 2020

That includes social distancing, sanitation, masks, partitions and contactless payment and menus (or throwaways). Shannon Pfeffer, an executive coach with Syrup Coaching, who has dealt with a great deal of employee anxiety within and without a pandemic. Positivity is the ability to always see the good in any situation.

FOH 215

FOH Kitchen Safety BOH Food Safety 215

Modern Restaurant Management

JANUARY 25, 2023

Supporters might be able to volunteer their time, provide coaching or give referrals for potential investors. Owners also should position themselves as an expert in their field and engage on social media so potential investors know the human behind the business. A person’s time and reputation also can add value.

Point of Sale 207

Point of Sale Coaching Social Media Leadership 207

Modern Restaurant Management

JUNE 29, 2021

There are many different examples of audio marketing platforms, such as Clubhouse – a drop in audio-chat social media platform that hosts virtual rooms for live discussions, with opportunities for individuals to participate through speaking and listening – or podcasts.

Marketing 214

Marketing Sports Social Media Coaching 214

Embrace the Suck

APRIL 18, 2022

Many of my clients when they first start my coaching program do a big sales number. They don’t just post on social media they MARKET the energy of their brand and not just pictures of their food. Over the last 12 years of being The Restaurant Coach™?, Look at your social media feed when you get a minute.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Hot Schedules

MAY 10, 2021

So how do you stack your bench and coach your own team to maximum efficiency? Social Media. You guessed it – social media. The quick bursts of high traffic and heavy volume require maximum hours, manpower and attention to a great guest experience. Finding skilled talent isn’t easy. User Connection. Presentation.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. on Google Podcast s, on Spotify or your podcast app of choice.

Design 113

Design Menu Management Management 113

Modern Restaurant Management

JUNE 2, 2020

Everywhere a potential customer is in contact with your brand- social media, the website, a phone call, the entrance. Step 3 will be the ongoing training and coaching support to help everyone learn new processes and develop the safe behaviors. ‘Sanitation theater’ is only part of the equation.

Training 218

Training Kitchen Safety Food Safety Website Management 218

7 Shifts

APRIL 24, 2020

The outbreak of COVID-19 in early 2020, and subsequent social distancing and self-isolation protocols have wreaked havoc on restaurant workers everywhere. Block access to fear-mongering news sites, blacklist certain term s on your social media (like #COVID-19 or #Coronavirus), and try to reduce your news consumption overall.

Social Media 352

Social Media Insurance Website Management Government 352

Modern Restaurant Management

MAY 6, 2021

Social media, partnering with local organizations and schools. The leader might be a server but has been with the company a long time and can be responsible for coaching new hires, maybe on operating the drive through window, or the point of sales system, and can also help guide them in a development path at the business.

Hiring 197

Hiring FOH BOH Coaching 197

Ken Burgin

APRIL 26, 2020

Two widely contrasting social media posts landed in my feed recently – one from ‘sports fan engagement specialist’ Blair Hughes, and the other from young violinist rock star Ray Chen. Here’s Ray in a recent online coaching session, and here he is jamming Waltzing Matilda …

Sports 78

Sports Social Media Merchandise Coaching 78

Embrace the Suck

MARCH 11, 2019

Tony is a super dynamic speaker and host across mainstream media. Tony: With me is Donald Burns, The Restaurant Coach™, named one of The Top 50 Restaurant Experts to Follow and one of 23 Inspiring Hospitality Experts to Follow on Twitter. Start showing the human side of your brand on social media.

Leadership 207

Leadership Coaching Book Social Media 207

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Foodable

DECEMBER 16, 2020

Restaurateur and local football coach George Ewart founded Dead End BBQ at the end of a dead-end Tennessee street over a decade ago. Dead End BBQ swiftly reopened , had the staff return, and increased its social media advertising. The restaurant was soon outselling its pre-COVID sales for a number of products.

Coaching 96

Coaching Social Media Small Business Advertising 96

Black Box Intelligence

MAY 25, 2021

Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. The Centers for Disease Control broke news relaxing our all-too-familiar relationships with masks and social distancing. Social Media Pro. Contributed By Chris Ebbeler, Marketing Director. Culture Enthusiast.

Social Media 98

Social Media Leadership Coaching Customer Experience 98

Ken Burgin

JULY 9, 2022

Ramp up the Instagram and social media activity – posting 2 photos a day is not too many. Sales per Employee to see who needs coaching and who has the talent. One dessert with three spoons?’ is better than no sale at all. Ideally, it should be less than the 20% cost target.

Social Media 88

Social Media Employee Relations Coaching Pricing 88

Modern Restaurant Management

APRIL 27, 2020

To aid with these needs, we are assembling a full portfolio of solutions, such as enhanced sanitation needs, social distancing strategies for the dining room and new tools to support the operational changes our customers will need to make moving forward,” Osborne said. Best practices for calculating cash flow.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

7 Shifts

NOVEMBER 3, 2022

A lot of what I do is streamlining certain systems and processes in a way where it's easy for managers.What we want them to spend their time on is coaching or developing their team.”. When Salt & Straw identifies potential managers, they offer resources and coaching to help them progress. Put women in leadership roles.

Leadership 195

Leadership FOH BOH Website Management 195

Bar and Restaurant Coach

FEBRUARY 21, 2020

Social Media. Are you struggling to run consistent, professional on-message social media campaigns…I bet! A former Fortune 500 executive, he’s currently a bar and restaurant coach and the owner of Rally5 Consultants. appeared first on Bar and Restaurant Coach. Advertising. Entertainment. Technology.

Coaching 79

Coaching Social Media Food Truck Employee Relations 79

Future Food

MARCH 5, 2019

Blogs, social media, café reviews, Trip-Advisor, Zomato and Instagram are all telling us that customers are dissatisfied with over-priced food, small portions, disappointing food deliveries, bad service, rude staff and take-it or leave it approach to food and service.

Customer Experience 99

Customer Experience Hospitality Coaching Customer Service 99

Ken Burgin

DECEMBER 7, 2020

Invite staff to connect with your Facebook page – social media means friendships don’t have to be lost or forgotten. Set your standards high – if the applicant doesn’t meet them but has a good attitude, get the coaching and feedback started. Make friends first and the favours will follow. Keep in touch with former staff.

Recruiting 88

Recruiting Advertising Coaching Social Media 88

Modern Restaurant Management

MARCH 10, 2020

Keeping an open line of communication with our loyal guests via channels we own, or traditional media. In this case, restaurant visits could rise because people will be longing for social connection. "It all starts with Safety", said Kirby Lavallee, Chief Success Coach at The Cake Girl. "The

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Foodable

JANUARY 25, 2021

Restaurateur and local football coach George Ewart founded Dead End BBQ at the end of a dead-end Tennessee street over a decade ago. Dead End BBQ has since reopened , brought back the staff, and reworked its social media advertising. Source: [link].

Coaching 52

Coaching Back of House Social Media Small Business 52

The Food Corridor

APRIL 21, 2021

CommonWealth Kitchen launched a new four-month program in March 2021, the Restaurant Resiliency Initiative , to offer coaching and support to food businesses trying to recover post-pandemic. New York’s HotBread Kitchen is on a mission to promote economic stability and social mobility in the food industry. HotBread Kitchen.

Food 98

Food Coaching Food Truck Website Management 98

Next Restaurants

JUNE 30, 2021

If you conclude a franchise agreement , then this network most likely has a coach who will bring you up to date and can help you through the entire process. Or you can use a freelancer’s services with experience in blogging and social networks. Social media is the best channel for informing your target audience.

Bar 97

Bar Seasonal Menu Advertising Restaurant Law 97

Modern Restaurant Management

DECEMBER 17, 2020

Based on a survey 2,094 employed respondents, the report finds that less than half of managers (48 percent) have been trained in key areas such as one-to-one meetings, coaching, recognition, or professional development. Social media has become a crucial vehicle for providing restaurant updates and promoting specials.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

RGU

OCTOBER 11, 2019

​Forbes Coaches Council ​Influencer marketing is among the most popular methods of growing a business through the social media platform. Natalie Ehmka, Natalie Ehmka Coaching & Consulting 2. Miranda VonFricken, Miranda VonFricken Mastermind Coaching 3. But, if done properly, so much can go right!

Influencer 40

Influencer Coaching Social Media Recruiting 40

Black Box Intelligence

MAY 26, 2021

Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. I remember nearly falling out of my chair a few years back at a conference where the Senior Director of Ford Motors social media casually threw out the number $75 million without batting an eye. Social Media Pro.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

Social Media Pro. Spent 15+ years at Brinker in Peopleworks, social media and marketing. I remember nearly falling out of my chair a few years back at a conference where the Senior Director of Ford Motors social media casually threw out the number $75 million without batting an eye. Social Media Pro.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Hot Schedules

OCTOBER 23, 2019

Restaurants who want to win in today’s competitive environment should focus on providing an optimal guest experience that drives repeat traffic, higher check averages, and positive social media sentiment. Technology is a Tool to Coach Your Managers.

Management 60

Management Management Point of Sale Coaching 60

Hot Schedules

MARCH 29, 2019

Restaurants who want to win in today’s competitive environment should focus on providing an optimal guest experience that drives repeat traffic, higher check averages, and positive social media sentiment. Technology is a Tool to Coach Your Managers.

Management 60

Management Management Point of Sale Coaching 60

Cheetah

JANUARY 28, 2022

Once you have made the conscious decision to become more sustainable, gathering accreditations and demonstrating your efforts on social media will help you garner attention. Utilize these social platforms to both show and explain your efforts and why they matter. Vanick wants SF to work together to help the planet.

Sustainability 148

Sustainability Consumer Goods Waste Food Supply 148

ChowNow

MARCH 10, 2021

For more ChowNow reviews, take a look at what our clients and journalists have said about us in the news and on social media. “ They act as an online ordering coach, helping you continually improve your online ordering business. You can read more reviews on G2 here. . We are proud to partner with ChowNow. We sure do!

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78