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Training Shift Leads To Think Like Operators — Not Just Managers on Duty

Modern Restaurant Management

That’s where scenario training comes in. A regular’s order takes too long, and the table is visibly irritated. Create moments in training when your leads have to wrestle with these choices. When used right, they can also reinforce your coaching. Encourage shift leads to coach each other, too.

Training 221
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THE RESTAURANT MVP

Culinary Cues

Great passers need great catchers, time in the pocket is totally dependent on the collective effort of the offensive line, the run game would never happen without great blocking, and successful offenses and defenses are the result of effective game plans and play calling by coaches. So, really, the MVP is the team, not any one individual.

Coaching 443
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How to Increase Employee Productivity

7 Shifts

However, productivity is more easily trained than managed. In a survey by Toast , 46% of restaurateurs listed hiring, training, and retaining staff as their biggest challenge. Solution: Training from hands-on management The results and repercussions of a disconnected restaurant staff are glaringly apparent.

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18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

Can you provide an example of how you’ve improved employee performance through training? Can you provide an example of how you’ve improved employee performance through training? A restaurant manager should not only be able to manage day-to-day tasks but also invest in the growth of their team through effective training.

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A CHEF’S MOMENT

Culinary Cues

The last orders were in the pass and the line team was breaking down their mise en place and beginning to strip and clean their stations. You know that the work is hard and unforgiving at times, but as the NFL coach Marv Levy always asked: “Where would you rather be than right here, right now.”

Coaching 410
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It’s Time to Redefine Restaurant Accountability Culture

Modern Restaurant Management

Before you ask or expect your team to be accountable, demonstrate it by following through on your commitments and openly addressing mistakes when they happen, whether it’s a scheduling oversight or a missed inventory order. Coaching Strategies and Tools This level of ownership comes from intentional coaching and trust-building.

Coaching 419
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Finish strong: Year-end QSR restaurant planning for HR, payroll & operations

Rocket Fuel

Restaurant managers and area coaches should schedule times to discuss benefits directly with their teams. Send reminder emails or hold a brief training refresher on accessing the portal. By improving driver coordination and order accuracy, restaurants can foster positive relationships with delivery partners and customers.