Culinary Cues

JULY 15, 2024

This disease is highly contagious without concern for age, gender, socio-economic status, education level, or factors related to a person’s focus on a healthy lifestyle. YOUR EMPLOYEES ARE YOUR GREATEST ASSET OR YOUR MOST SIGNIFICANT LIABILITY. So, you must train and then trust your employees to represent your best effort.

Leadership 472

Leadership Food Truck Employee Relations Training 472

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Our priority is to reinforce prevention to protect both our employees and our guests. We are trying to be responsible and calm.” Cash is dirty.

Kitchen Safety 516

Kitchen Safety Food Safety Cash Management Food Supply 516

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Given the current landscape, restaurant brands are investing in their employees now more than ever to not only help attract and retain talent, but also create a better work environment to optimize efficiencies on and off premise.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Here are some skill sets we think will help managers manage in today’s environment and how they can teach them.

Leadership 348

Leadership Employee Relations Front of House Communication 348

7 Shifts

JULY 29, 2021

Keith is Kaldi's VP of Operations, and Jillian oversees 8 locations as a regional manager. Five years later, Kaldi's is using the 7shifts team management platform to help run their business across more than a dozen locations. Sales per labor hour tracks how much revenue employees are helping bring in per hour worked.

Communication 370

Communication Employee Relations Coaching 2014 370

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

7 Shifts

DECEMBER 12, 2023

Massachusetts has a unique mix of labor laws and employee protections that apply to restaurants in the state. Basic employee rights in Massachusetts All employees in Massachusetts, including tipped and non-tipped restaurant workers, have a set of basic rights. In other words, if an employee works 35 hours in one week at $6.75

Restaurant Law 195

Restaurant Law Tip Distribution Employee Relations Customer Service 195

Hot Schedules

MAY 10, 2021

So how do you stack your bench and coach your own team to maximum efficiency? We’ve got a few tips from the workforce management front office here at Fourth. Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). Employee Communication. Finding skilled talent isn’t easy.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Rocket Fuel

NOVEMBER 6, 2024

With the end of the year approaching, there are specific actions HR can take to make their interactions and communications more manageable for the business, managers, and employees. Reaching every employee can be a logistical challenge. But, not every employee will respond to every communication channel in the same way.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Lavu

NOVEMBER 8, 2019

As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. It might be considered the most dreaded part of running your business, but to be profitable and to manage the money, there’s no way it can be avoided. Unavoidable Restaurant Expenses. Commissions.

Management 101

Management Management Food Truck Cash Management 101

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Whether employees want to grow to run a $2 million business and oversee a team of 30 people or want to be the best team member they can be, Taco Bell offers something for everyone.

Franchise 340

Franchise Franchising 2020 Fast Casual 340

EATER

MAY 26, 2021

Whitaker says it’s unlikely that many, if any, female tea room proprietors operated the gas pumps on their own, but they could work alongside husbands, male relatives, and employees. They acted as economics textbooks, providing guidance on negotiating leases, calculating capital, and managing kitchen staff. Guilford Historical Society.

Back of House 329

Back of House Advertising Travel Small Business 329

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Jim Hicks joins Nathan's Famous with over 25 years of senior management experience in restaurant operations and corporate support. More Tropical in Colorado. ” Camille Chavez.

Franchise 275

Franchise Franchising Loyalty Program Book 275

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. Our employee turnover last year was only 17% - one seven - in an industry that has 100 to 200% year-over-year turnover. As for how he entered the restaurant business? So, think of the mission, right?

Employee Relations 195

Employee Relations Customer Experience Fast Casual Hiring 195

Bar and Restaurant Coach

MARCH 2, 2020

In earlier posts, here and here , we talked about the importance of effective communication, and how owners and managers can create great alignment within their businesses to make sure the whole team is on the same page—pushing for the same goals. When it’s time to cut an employee loose – you just cut ‘em loose. Simple, right?

Coaching 75

Coaching Employee Relations Hiring Document 75

Bar and Restaurant Coach

AUGUST 1, 2019

Today we’re talking specifically to Baby Boomers, Gen X, and Millennials who (for the most part) will be hiring, training, and managing this new generation. How Gen X Viewed Parenting—And How it Relates to Business. What You Need to Know When Hiring, Training, and Managing Gen Z Employees. Raised by Generation X.

Hospitality 95

Hospitality Employee Relations Coaching Hiring 95

Crunchtime

FEBRUARY 21, 2022

With employee turnover rates at an all-time high and the labor market tighter than ever, restaurants are looking for ways to improve retention. From the moment a new employee is hired, you have an opportunity to teach them about leadership, giving rising stars opportunities to learn management skills before you need to promote them.

Leadership 78

Leadership Employee Relations Training Coaching 78

Embrace the Suck

JULY 15, 2019

It might mean updating your menu, adding new services (catering, pick-up, or delivery), or how to train your team to become better at sales and time management. I tell you, It was the best thing next to getting a business coach back in 2008 that I have done to grow not only myself but my business as well. ????. I had doubts.

Workshop 225

Workshop Seating Definition Book 225

Bar and Restaurant Coach

FEBRUARY 21, 2020

Before you can focus your attention on what matters most, it helps to sort the myriad of “things you do” into two distinct categories—let’s call them buckets : Bucket One: Think of all the things that are directly related to delivering exceptional guest experiences; these are our core competencies. Management.

Coaching 79

Coaching Social Media Food Truck Employee Relations 79

Restaurant365

APRIL 26, 2022

Hiring restaurant employees and retaining them is no longer just an issue for the HR team. As CFO, you can play a key role in the corporate direction for hiring restaurant employees, retention and staffing investments. Why hiring restaurant employees is now a CFO concern. The high cost of employee turnover.

Hiring 78

Hiring Employee Relations Front of House Back of House 78

Qu

MARCH 12, 2025

The Value: Drive-thru operations consistently leave money on the table, with employees attempting cross-selling only 42% of the time 1 due to time pressures and outdated technology. Without automation, restaurants face errors, disputes, and wasted manager time manually calculating tips.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Ken Burgin

JULY 9, 2022

Average Customer Spend on Desserts : related to the strike rate. Sales per Employee to see who needs coaching and who has the talent. Desserts can create a strong first and last impression, and there’s money to be made when you mix sugar, air and water with flavour! Ideally, it should be less than the 20% cost target.

Social Media 88

Social Media Employee Relations Coaching Pricing 88

SpotOn

SEPTEMBER 24, 2024

" Several years later when Jade was performing at concerts, she found ways to relate to her audience by telling stories between musical pieces. But after much hard work at various restaurants, he moved to management. After that, she offers a series of strategies for working with employees. He chose rehab.

2024 52

2024 Employee Relations Guest Recovery Hospitality 52

MBB Hospitality

OCTOBER 2, 2019

While you can’t deduct personal expenses like living and family-related expenses, for things that you use for both personal and business use, you might be able to. Keep in my though that these are only applicable for you the business owner not your employees. However, you can still deduct business meals with both clients and employees.

Franchise 40

Franchise Franchising Employee Relations Travel 40

Apicbase

APRIL 5, 2022

Andy, floor manager of a retail store, has always dreamed of opening a restaurant. In addition, Four Gals provides a complete support package that includes extensive training, marketing and public relations support, advice on pricing, and real-estate know-how. Example of a franchise restaurant.

Franchise 52

Franchise Franchising Food License 52

Modern Restaurant Management

NOVEMBER 19, 2020

When the Coronavirus pandemic swept the nation, The LEE Initiative (Let's Empower Employment), led by James Beard Award winning chef, author and restauranteur Edward Lee and Program Managing Director Lindsey Ofcacek, teamed up with Maker's Mark to establish the Restaurant Workers Relief Program. ” Next-Gen Toast. .

Mobile Ordering 367

Mobile Ordering Kitchen Safety Online Ordering Coaching 367

Modern Restaurant Management

FEBRUARY 19, 2020

But, declining rates of retirement savings and employees’ need for continuing healthcare are also major drivers in employees working into their later years. In the restaurant industry, Older adults have been the fastest-growing cohort of employees , according to the National Restaurant Association. Performance Management.

Employee Relations 427

Employee Relations Training 2007 Customer Experience 427

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent. .”

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

DECEMBER 17, 2020

People are looking to make their holidays special, and plan to do that with takeout and meal kits from a favorite local restaurant,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. Service-related mentions became more positive by 6.0 percentage points year over year.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

APRIL 13, 2021

As a business speaker, coach and consultant with 10 years running my own Edible Arrangements franchises, I’ve worked to understand this disparity. They manage adversity. They relate well with customers, employees and their franchisor. Lots of people run identical operations but get different outcomes.

Franchise 450

Franchise Franchising Employee Relations Coaching 450

Modern Restaurant Management

JULY 27, 2020

Health services such as physicians, counseling and mental health services, and health coaches are also closing at lower rates – all critical resources during this time. Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “Naf allows us to align and grow with a clearly differentiated restaurant brand with fantastic food, run by a seasoned and successful management team.” Modular Chicken.

Franchise 508

Franchise Franchising 2020 2021 508

Modern Restaurant Management

JANUARY 16, 2024

Within weeks, his corporation declared bankruptcy, leaving 500 employees wondering if they would keep a job and putting $30 million dollars of sale volume at risk for the brand. In addition, family members, employees, and key operating partners must be on board with your wishes.

2030 450

2030 Franchising Franchise Employee Relations 450

EATER

DECEMBER 15, 2021

Starbucks employees in Buffalo wait for the results of the union vote count on December 9, 2021. Sam Amato, a Starbucks barista for the past 12 years, is an employee at the Amherst, New York location that filed a petition for a union election back in August; he strongly believes that his fellow workers will vote to unionize. “My

Employee Relations 261

Employee Relations Food Safety Coaching Insurance 261

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. Alison Edginton is the Manager of Training & New Can Openings at Smalls Sliders , an American burger QSR in Louisiana. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195