Modern Restaurant Management

JULY 29, 2020

Determining your own standards allows you to focus on specific data points, especially data points unique to your business. For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. Define Data-Based, Measurable Standards.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

AUGUST 15, 2024

These options also offer contactless payment solutions and integrated point-of-sale systems which can track sales and eliminate the need for manual cashiering. Restaurants are feeling the bite of high labor costs, thanks to increased minimum wages, staff shortages, and high employee turnover that is outpacing other industries.

Loyalty Program 448

Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. As part of the deployment, White Castle will bring the new version of Flippy, Robot-on-a-Rail (ROAR), into kitchens for testing and future integration.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

APRIL 7, 2020

Turning your marketing focus toward helping people and bringing your local community together can help keep sales going and some money flowing until the crisis is past. A single drop-off point helps streamline food delivery and minimize risk. During a recession or economic downturn, virtually everyone struggles.

Marketing 507

Marketing Tip Distribution Loyalty Program Healthcare 507

Modern Restaurant Management

SEPTEMBER 8, 2021

Hygiene and cleanliness often go hand in hand, but adoption and follow-through with measures like disinfection , handwashing , and hand sanitizer use within commercial facilities were not as consistent prior to the COVID-19 pandemic. The pandemic has made it clear: restaurant guests demand cleanliness, and this new emphasis is here to stay.

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Kitchen Safety Employee Relations Communication Point of Sale 489

Modern Restaurant Management

JULY 24, 2023

Here, AI can help verify suppliers’ compliance with audit and certification standards. Here, AI can help verify suppliers’ compliance with audit and certification standards. By automating the supply chain, AI ensures the entire process is transparent, providing restaurant managers with real-time data on their suppliers.

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Supplies Sustainability Food Supply Food Safety 419

Modern Restaurant Management

AUGUST 25, 2021

Monitoring consumer preferences, patterns, and sales data from all touch points, AI-empowered solutions can predict the need for ingredients with record accuracy. Still recovering from diminished margins, restaurateurs are facing heightened consumer standards in the new, post-pandemic market. First Priority: Getting Smarter.

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Operations Ordering Sustainability Food Supply 493

Modern Restaurant Management

MARCH 24, 2022

Sales forecasting is always tricky in the restaurant world. Under normal circumstances, you could use previous years’ sales figures to forecast the upcoming year – but, as we emerge from two years of COVID closures, staffing shortages, and general turmoil, previous sales’ figures definitely can’t be trusted.

Point of Sale 449

Point of Sale Education Seasonal Menu Small Business 449

Modern Restaurant Management

DECEMBER 11, 2019

Certifications for electronics hardware that range from Underwriters Laboratory to the FCC, from Bluetooth SIG to SAR ratings for RF absorption by biological objects. How Multi-domain Data Governance Works from Farm-to-Fork.

Management 354

Management Management Food Food Safety 354

Modern Restaurant Management

MAY 5, 2022

Crypto has not made up a big portion of Starbucks' overall sales, but this collaboration is significant nonetheless. Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments.

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Serving Loyalty Program Food Supply Point of Sale 472

Modern Restaurant Management

JUNE 24, 2022

Elements from the ServSafe Certification. HACCP (Hazard Analysis and Critical Control Point) food safety regulations. The idea of creating a well-thought, engaging employee handbook isn’t why restaurateurs go into the food industry. How to prevent cross-contamination. Safe food preparation. Storing food. Use equipment properly.

Food Safety 493

Food Safety Kitchen Safety Restaurant Law Equipment 493

7 Shifts

JULY 16, 2021

We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. At their best, they're an essential part of their community—a third place beyond work and the home. Table of Contents.

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License Hiring Equipment Small Business 459

The Rail

APRIL 14, 2025

Offering certifications , professional development courses, or leadership training enhances team competency, thereby improving guest experiences and retention rates. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 27, 2020

Key findings regarding economic conditions include: Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate four percent growth rate mirroring general economic conditions. 2020 State of the Restaurant Industry. Opportunity lies in off-premises. Off-premises will be a prominent force of growth in 2020.

2020 481

2020 Influencer Point of Sale Food Safety 481

Culinary Cues

MARCH 16, 2020

A time when we are asked to socially isolate, to work remotely, to trust the words of those who have been untrustworthy in the past, and to simply wait and see. We are naturally skeptical, inherently frightened, and for the most part void of any real plan moving forward. All of this, to some degree, is predictable, scary, and sad.

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Café Hotels Certification Point of Sale 453

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. If this is something you've done, name the course(s) taken, the certification achieved, and/or the name of your educator/institution for added credibility.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

NOVEMBER 15, 2024

Hiring the right wait staff is one of the most critical decisions for any restaurant owner. Your waiters and waitresses are the face of your establishment, shaping the customer experience and directly impacting revenue. According to 51% of restaurant operators, staffing is one of the top challenges to success.

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

EATER

FEBRUARY 3, 2023

Recently, the organization has come under fire after New York Times reporting revealed that proceeds from the organization’s foodservice safety certification program ServSafe , taken by thousands of hospitality workers across the country each year, were being used to lobby for laws to keep wages low for those same workers.

Restaurant Law 245

Restaurant Law Certification Point of Sale Food Safety 245

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Perfect Daily Grind

JUNE 27, 2025

Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. The coffee chain started a formal sales process for its China division in May 2025, which CEO Brian Niccol claims has attracted strong investor interest. The sale comes off the back of Starbucks’ continued market struggles in China.

2025 95

2025 Workshop Events Point of Sale 95

Modern Restaurant Management

AUGUST 27, 2021

As mask mandates and capacity restrictions have been lifted, restaurants can target new movers to help recoup sales lost during this unprecedented time. This is done through direct mail and includes gift certificates with special incentives designed to get people who are new to the area to sample the restaurants near their homes.

Loyalty Program 364

Loyalty Program Point of Sale Certification 2020 364

Modern Restaurant Management

DECEMBER 23, 2019

There are more than one million restaurants in the United States and the industry projects $863 billion in sales in 2019. There are more than one million restaurants in the United States and the industry projects $863 billion in sales in 2019. Grab your free copy here. Who can blame you for wanting a small slice of such a big market?

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

Modern Restaurant Management

FEBRUARY 10, 2020

broadline foodservice sales of plant-based meat have grown 37 percent in the past year. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI).

Hospitality 459

Hospitality Food Consumer Goods 2019 459

ChowNow

OCTOBER 19, 2023

They pair their deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, payroll and HR, and more. Meet our current Partners and see what they have to offer.

Front of House 195

Front of House Back of House Online Ordering Certification 195

SpotOn

FEBRUARY 26, 2025

Restaurant P&L basics Sales Cost of Goods Sold (COGS) Labor costs Overhead costs Profit and profit margins Using your P&L statement Restaurant P&L basics A restaurant profit and loss statement is a spreadsheet that shows how all your money is coming in (sales) and where it's going out (costs). Prime costs.

Point of Sale 90

Point of Sale License Insurance POS 90

EATER

APRIL 16, 2024

Medellín’s bounty of coffee beans. Pergamino After decades of exporting the best coffee, Medellín’s local brands and cafe owners are turning residents on to the world-renowned specialty beans in their backyard and paying it forward to farmers “En casa del herrero, azadón de palo.” In the blacksmith’s house, a wooden hoe.

Social Media 327

Social Media Point of Sale Food Supply 2012 327

ChowNow

OCTOBER 18, 2023

They pair their deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, payroll and HR, and more. Meet our current Partners and see what they have to offer.

Front of House 195

Front of House Back of House Online Ordering Certification 195

7 Shifts

NOVEMBER 22, 2021

Highlight the key points here that you need readers to understand, mainly what type of restaurant you are launching or expanding, how much funding you need and for what purposes, and why your restaurant will be successful. Table of Contents. Create a Restaurant Business Plan. Getting Your Restaurant Business Loan. Consider Alternatives.

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Document Small Business Cash Management Take-out 393

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. The Foundation will administer the grants, offered on a first-come, first-served basis. Live in the U.S., an overseas U.S. military base, or any U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

DECEMBER 21, 2022

And we're proud to say we've addressed those pain points with the 2022 release of Automated Tip Pooling ! Store health and alcohol certifications. Documents and Certifications. Managers can also get notified well before an employee's certification expires—at 30, 45, 60, and 90 days—so nothing falls through the cracks.

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2022 Certification Document Point of Sale 195

Modern Restaurant Management

FEBRUARY 6, 2020

over the years, our family has always made a point of eating at CPK. . over the years, our family has always made a point of eating at CPK. As part of its accelerated global growth focus, CPK intends to further expand in Canada, including to Vancouver, British Columbia and Toronto, Ontario. Giorgio Minardi and Naheed Shariff.

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Franchise Franchising Fast Casual 2019 383

Lavu

JUNE 13, 2025

From an employer’s perspective, corporate cafeterias can be an effective tool for attracting and retaining top talent. By offering a range of healthy and diverse food options, employers can create a positive work environment that fosters employee well-being and satisfaction.

2025 78

2025 Dietary Restrictions Kitchen Safety License 78

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

AUGUST 19, 2020

With the acquisition of Johnny Rockets, FAT Brands will have more than 700 franchised and company owned restaurants around the globe with annual system-wide sales exceeding $700 million. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Brands Inc.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515