Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 131

2024 Loyalty Program Customer Experience Customer Service 131

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. AI is a program developed by humans to respond to a set of instructions under specific environments.

Front of House 209

Front of House Mobile Ordering Loyalty Program Back of House 209

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Focus POS

DECEMBER 22, 2021

Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience. H3: A strong loyalty program. This option offers increased flexibility whether customers are in-house or curbside.

Management 146

Management Management Loyalty Program Online Ordering 146

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

NOVEMBER 15, 2023

One surprising finding from the report was that, even with the popularity of online shopping and digital experiences, ordering in-person to carry out ranked as the top choice across all generations. However, Millennials were also more likely to cite loyalty points and special offers as a reason for using this option.

Loyalty Program 108

Loyalty Program Mobile Ordering Website Management Online Ordering 108

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Not to mention, operators are still seeing positive gains from things like online ordering and loyalty tech.

2024 201

2024 Online Ordering Website Management 2023 201

Modern Restaurant Management

OCTOBER 13, 2023

The holiday season provides an opportunity for companies to express gratitude and appreciation to their employees and customers. The five tips below will help employers give gifts that receive the intended response, be it increased loyalty, retention or morale. However, as the saying goes, "It's the thought that counts."

Loyalty Program 175

Loyalty Program Workshop Events Certification 175

7 Shifts

DECEMBER 18, 2019

Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If Give BOGO a go Even though eating alone is a growing trend , food remains a fundamentally social experience. If you’re stuck on how to price, $9.95 is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Squirrel Systems

FEBRUARY 16, 2024

Health and Wellness Focus The health and wellness trend will evolve further in 2024, with menus offering a broader array of nutritious, balanced options catering to various dietary requirements, such as keto, paleo, vegan, and gluten-free. Experiential Dining The dining experience is becoming as important as the food itself.

2024 52

2024 Technology Menu Mobile Ordering 52

MBB Hospitality

JANUARY 30, 2024

The thrill of uncovering an exceptional deal through restaurant discounts and offers not only enhances the dining experience but also keeps patrons coming back for more. In this realm of culinary bargains, mbbmanagement.com stands out as a pioneer in devising unique promotional strategies that cater to the appetites of diverse diners.

Loyalty Program 52

Loyalty Program Social Media Customer Experience Events 52

Modern Restaurant Management

NOVEMBER 21, 2022

This inflation at the customer–facing end of the restaurant business has largely been fuelled by rapidly increasing operating costs – by as much as 11.7 Many restaurants added delivery or take out capabilities, at home food or drink kits, and catering offerings. percent compared to the same period in 2021.

Operations 195

Operations Cash Management Seasonal Menu Loyalty Program 195

The Rail

NOVEMBER 10, 2023

Are they families looking for a cozy dining experience, or Millennials seeking the latest gastronomic trend? Choose the Right Platforms Different advertising platforms cater to different demographics and objectives. High-quality images: A well-taken photo of a dish can entice potential customers.

Advertising 59

Advertising Loyalty Program Email Marketing Mobile Ordering 59

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

7 Shifts

OCTOBER 15, 2020

Here are the blueprint details: Cuomo also asks New Yorkers to help enforce these regulations by self-reporting any restaurants they see breaking the 25% capacity rule, a program titled “New Yorkers Protecting New Yorkers.” The program ultimately supported 95 restaurants and 1,000 workers in the industry.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

JANUARY 12, 2022

Along with furthering their technological investments, operators are also altering their physical restaurant locations to cater to delivery. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. The pandemic has forced restaurants to rethink how they approach admitting customers into their premises.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

The Restaurant Times

NOVEMBER 10, 2021

For example, QR codes help customers to be safe post-pandemic times by promoting social distancing. . The customer experience is the center of focus for any restaurant. One way to make your customers happy is to tell them how fast their food can reach them. Customer Data . Focus on Menus . Mobile Friendly .

Management 52

Management Management Online Ordering Loyalty Program 52

The Restaurant Times

AUGUST 26, 2022

These apps enable you to centralize different facets of your restaurant’s day-to-day activities, such as accepting online orders, ringing up customers, managing payroll, and tracking performance. It depends on several factors, ranging from user experience to functionality. 8 Restaurant Management Apps That You Should Consider.

2022 69

2022 Management Management Loyalty Program 69

The Restaurant Times

NOVEMBER 20, 2021

Since the customers were shifting towards ordering food online in order to not expose themselves to the virus, restaurant operators expanded delivery services via cloud kitchens. Introducing Customer Loyalty Programs. The pandemic has underscored the importance of customer experience for restaurant operators.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

The Restaurant Times

MARCH 17, 2023

Vying for customers, then, has to be incredibly creative to stand out. The purpose of this strategy is to attract customers to your restaurant. The problem, though, is that restaurant marketing strategies can take a lot of different shapes, and only some tactics will appeal to every customer.

Advertising 52

Advertising Email Marketing Loyalty Program Social Media 52

The Restaurant Times

JANUARY 26, 2021

Nishant is passionate about building brands and business creation on the pillar of customer satisfaction. However, the menu got evolved after gaining inputs from customers, franchise partners, and by analyzing the demand for the milkshake category in the market. The selling proportion of SIO is serving an experience.

Franchise 98

Franchise Franchising Loyalty Program Online Ordering 98

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. Yet, they still ensure an excellent customer experience. Catering . Just like food trucks, catering businesses have low overheads. Ideal Profit Margin for Food .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. Paytronix Systems, Inc., A census-balanced panel of 2,072 U.S.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. 3) Keep Customers Happy With Text Message Restaurant Marketing. 3) Keep Customers Happy With Text Message Restaurant Marketing. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Next Restaurants

FEBRUARY 5, 2020

While it may be true that boomers and millennials want different experiences when they dine out, everyone responds to effective marketing techniques. The menu matters, technology is a game-changer, and diners want you to know they are loyal customers, but first, they must find you. Flyers and custom posters can broadcast your message.

Loyalty Program 79

Loyalty Program Social Media Food Truck Coupons 79

Sling

APRIL 2, 2023

Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April. That said, there are two general classes of IP on which you can model your own program.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Modern Restaurant Management

FEBRUARY 2, 2021

Starbucks, for example, uses a pricing strategy to find out how much customers are willing to pay for their products and services by increasing their prices in tiny increments. This required understanding of their customers and other factors such as payment methods, discounts, price-matching, loyalty and rewards programs, etc.

Mobile Ordering 115

Mobile Ordering Point of Sale Customer Service Loyalty Program 115

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. A common way for coffee shops to get financed is through business loan programs. You'll want to learn everything about their coffee preferences.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark We look forward to continuing our partnership in 2020 and uncovering even more valuable ways to attract more customers to Denny's.” Spark Foundry?. Showcase Ads : ? . Food & Facilities.

Sports 151

Sports Point of Sale Entertainment Customer Experience 151

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Ticket time is the time it takes to deliver an order to a customer from when it was placed.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201

The Restaurant Times

APRIL 27, 2021

Especially in the times of COVID-19, with online deliveries on a surge, technology can play a crucial role in bridging the gap between customer expectations and restaurants. . To Level With Tech-Savvy Customers. Furthermore, it is also crucial for restaurants to build their presence across social media sites to attract new customers.

Operations 52

Operations Loyalty Program Online Ordering Mobile Ordering 52