The Restaurant Group

DECEMBER 29, 2023

The good news is people were eager to go back to restaurants and experience the flavors and freedom of dining out again. From culinary innovations to dining experience trends that brought in traffic, let’s recap 2023 food trends via this annual trends analysis of the year in the restaurant space. Eat’s a New Day!

2023 78

2023 Fast Casual 2024 Food 78

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. This is not just about a meal; it's a curated journey of flavors designed for the ultimate romantic experience. Why the buzz? Top 100 Places to Eat in the U.S.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

7 Shifts

JANUARY 26, 2021

For fast-casual and quick-service restaurants—no more lines. And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences. Contactless technology can also be used to help cut down on contact amongst your team.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

7 Shifts

JANUARY 23, 2020

Focus on your service concept! Create an experience. Ace, Trails End Catering. When building out your restaurant concept, try to answer these key questions: What will your level of service be? Fine dining, fast casual, etc.) What will your atmosphere and experience be? Frenchy, Westwood Catering.

2020 335

2020 Hiring Cash Management Education 335

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. Diriyah is an educational and cultural experience, including also residential, lifestyle, and shopping options in the KSA.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurants will have to continue providing exceptional service in terms of technology, too. After all, comfort comes first.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment.

Fast Casual 159

Fast Casual Customer Experience Point of Sale Fine Dining 159

Apicbase

JANUARY 4, 2024

Scaling a fast-casual concept requires passion, precision, and persistence. In the latest episode of The Food Service Growth Show , he shares the vision and strategy that allowed them to keep growing despite the tough economic climate. Fast Facts Jagger: A burger brand with 16 outlets in Copenhagen and Oslo.

Fast Casual 52

Fast Casual Leadership Customer Service Sustainability 52

Apicbase

DECEMBER 5, 2023

Scaling a fast-casual concept requires passion, precision, and persistence. In the latest episode of The Food Service Growth Show , he shares the vision and strategy that allowed them to keep growing despite the tough economic climate. Fast Facts Jagger: A burger brand with 16 outlets in Copenhagen and Oslo.

Fast Casual 52

Fast Casual Leadership Customer Service Sustainability 52

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Fast and friendly service. What Is Back of House in a Restaurant? Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Bingage

JANUARY 14, 2020

Trending Blog: Zomato to Buy Ubereats India (Current Report) Well, everyone defines restaurants as an establishment where food is prepared and served to customers in exchange for money. But beyond this basic definition, restaurants can be categorised on the basis of services, cuisine, atmosphere and formality etc. Casual Dining.

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

The Restaurant Group

AUGUST 7, 2023

They sell an experience, and this is closely tied to the restaurant concept. A restaurant concept is the overarching theme of the restaurant that covers its ambiance and decor, location, menu, service style, vibe, and culture. This way, people will be curious about the new experience they will get from your restaurant.

Fine Dining 78

Fine Dining Food Truck Fast Casual Design 78

Modern Restaurant Management

JULY 30, 2021

The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand. We couldn’t think of anyone better than Tebow and his foundation to fulfill our dream of faithful community service.” ” Curry Up Now Adds Incentives LTO.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Future Food

OCTOBER 19, 2022

My wife and I were exceptionally lucky with our first born, as we could essentially take him anywhere - breakfast, lunch or dinner - from a busy café to a smart casual restaurant, and enjoy a meal out without a gripe. The verdict on this is that there must be a balance across amenity, quality, service delivery and price.

Customer Experience 78

Customer Experience Brewery Customer Service Fine Dining 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Foodable

NOVEMBER 18, 2020

Changing the Guest Service Model With Ovation" on Spreaker. On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Zack Oates , the founder and chief executive officer of Ovation , to explore the ever-evolving guest service model, and measuring consumer feedback.

Fast Casual 75

Fast Casual Customer Service Casual Customer Experience 75

EATER

NOVEMBER 10, 2021

That means that Meyer will exert his influence on Panera Bread, a fast-casual restaurant with more than 2,000 locations and a ferocious fanbase for its broccoli and cheddar soup and generally “wholesome” on-the-go options. But in the context of a fast food restaurant, Meyer’s hospitality ethos feels a little murky.

Hospitality 91

Hospitality Fast Casual 2006 Food Safety 91

The Rail

JANUARY 19, 2023

Virtual tours and experiences are becoming more popular too. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. This number doesn’t account for quick-service establishments. How do restaurants compete with thousands of others?

Social Media 59

Social Media Fast Casual Fine Dining Food 59

BNG Point of Sale

JUNE 21, 2021

Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. Full-Service Restaurants. Full-service refers to the service you receive in a typical sit-down dinner. It can be a casual dinner or a 5-star, white-tablecloth affair. Catering Businesses.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Restaurant Clicks

SEPTEMBER 25, 2021

Hard Times Cafe is a casual dining environment which has decor that is meant to be reminiscent of a chili parlor during The Great Depression. Their restaurant is beautifully fragrant, and conjures up a perfect storm of a dining experience where you will want to stay for hours. Many customers in the Washington, D.C.

Fast Casual 94

Fast Casual Sports Online Ordering Social Media 94

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Restaurant Clicks

MAY 6, 2021

Fare Well is a “retro chic” casual dining restaurant that offers patio dining as well as takeout. While all locations of Plnt Burger are fast casual, this location allows friends to gather in a relaxed environment. VegZ is a casual restaurant that serves up Indian inspired vegetarian cuisine. Order Online. HipCityVeg.

Fast Casual 78

Fast Casual Food Online Ordering Casual 78

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

NOVEMBER 18, 2019

From quick-service and fast casual restaurants tasked with accommodating busy holiday shoppers, to dining establishments on a mission to wow guests with an impressive holiday meal or catering order, many restaurants will experience a holiday rush this season. With extra customers comes more dirty dishes.

Food Safety 154

Food Safety Food Allergens Seasonal Menu 154

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. Full-Service Restaurants . For a full-service restaurant, a net profit margin of between 3-5% is achievable. Fast Food And Quick Service .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. Just don’t think too hard about how that’d work.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

APRIL 1, 2024

While they crave the value of QSR – 34 percent of families reporting higher spending at QSRs this month compared to 18 percent of childless households – they are inclined toward fast casual and full-service restaurants as well. Delivery services are another area where families are leading the charge.

Catering 194

Catering Fast Casual 2024 Restaurant Law 194

EATER

JUNE 5, 2023

Derek Abella The rise of the open kitchen has changed how diners experience their meals, and the way chefs approach their work There are plenty of professions that involve being watched. While cooks at lunch counters and street stalls whipped up meals in full view of paying customers, at finer establishments the work was obscured.

Fine Dining 110

Fine Dining Customer Experience Fast Casual Dine-in 110

Restaurant Clicks

JULY 20, 2021

They have delicious food and amazing service. Las Mexicanas Taqueria El Paisa Master Arepa The Cuban Press Bruno’s Catering Foodtruck LLC. They are well known for their fresh, extraordinary dishes and their fast and friendly service! They are known for their casual and cozy dining area.

Food Truck 78

Food Truck Food Fast Casual Online Ordering 78

Modern Restaurant Management

MAY 18, 2020

“Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. The guide provides the following key principles for an effective reopening.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

The Restaurant Times

JANUARY 31, 2021

For example, Self-Ordering Kiosks are changing the way orders are placed at quick-service restaurants with high footfall. Self-ordering kiosks work very well at fast-food restaurants, quick-service restaurants, and casual dine restaurants where the footfall is high. Improves Customer Satisfaction.

Ordering 52

Ordering Fast Casual Mobile Ordering Front of House 52

Restaurant Clicks

NOVEMBER 26, 2021

It’s also the perfect place for a private dining experience. If you want a refined but quintessentially Texas experience, look no further than Lonesome Dove Fort Worth. One of the best things about The Capital Grille is the consistency of service across each location. Lonesome Dove Fort Worth. Make a Reservation.

Fine Dining 106

Fine Dining Front of House Back of House Reservations 106