Modern Restaurant Management

JANUARY 27, 2020

Heads-up customer displays to show real-time order estimates across all channels. "We have designed our new restaurants around this technology because it allows us to provide better service to our customers with less effort and cost. This is a game changer in quick-serve and fast casual restaurants."

Catering 108

Catering Mobile Ordering Customer Service Leadership 108

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. I've witnessed how these establishments cater to our efficiency needs throughout the years without sacrificing our taste buds. More casual, relaxed dining atmosphere.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. This allows for brands to have a direct relationship with customers, and in turn, create more personalized, frictionless engagements.

Mobile Ordering 198

Mobile Ordering Marketing Menu Fast Casual 198

Restaurant365

FEBRUARY 25, 2020

Full-Service Restaurants. A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Fast Casual Restaurants. Fast Casual Restaurants. Catering Services. Manage Your Online Presence.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

The Restaurant Group

DECEMBER 29, 2023

The Rise of Fast-Casual A growing population of diners wanted the convenience of quick service but also craved healthier, curated menus, giving rise to the fast-casual segment. The drama, the flair, the meticulousness of it all, just to serve customers a plateful of palate pleasers – it was all very enticing.

2023 78

2023 Fast Casual 2024 Food 78

Modern Restaurant Management

DECEMBER 6, 2019

The holiday season offers opportunities for catering orders, off-site catering, in-store limited-time offers of holiday favorites, and all of the increased revenue that comes with them. Utilize a checklist to ensure each item is cleaned and returned to pre-service condition.

Food Safety 113

Food Safety Catering Fast Casual Food 113

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. And forecasts for 2024-2028 are also positive, with Egypt expected to have the highest growth rate, followed by the United Arab Emirates.

Hotels 52

Hotels Catering Tourism 2023 52

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. And why not? through ghost-kitchen operator ChefSuite. Why the immense rise?

Fast Casual 185

Fast Casual Customer Service Sustainability Customer Experience 185

Modern Restaurant Management

DECEMBER 21, 2022

As mentioned before, this expands the need for loyalty programs, and also demands an agile technology stack that can go where customers are, as well as bring customers in. The objective for restaurants is to create more engagement and stay top of mind with customers, including when they’re not hungry.

2023 161

2023 Loyalty Program Fast Casual Customer Experience 161

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. .

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. Keeping Up with the Holiday Rush Achieving that pinnacle is anything but easy, especially if staff can’t keep up with the crush of holiday customers.

Equipment 114

Equipment Customer Experience Fast Casual 2023 114

7 Shifts

JANUARY 23, 2020

Focus on your service concept! Ace, Trails End Catering. When building out your restaurant concept, try to answer these key questions: What will your level of service be? Fine dining, fast casual, etc.) Frenchy, Westwood Catering. As a manager, work for your staff and your staff will work for your customer.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

JULY 22, 2021

Let’s observe some of the established ones that emerged in the restaurant industry in the past year – and won’t fade away any time soon: Customer Habits Have Changed, Undeniably. Restaurants will have to continue providing exceptional service in terms of technology, too. After all, comfort comes first.

Allergens 204

Allergens Fast Casual Online Ordering Food Safety 204

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 187

2023 Loyalty Program Mobile Ordering Consumer Goods 187

Sling

NOVEMBER 11, 2019

If your dream is to be an owner or manager of a food-service business, understanding the options available to you — the types of restaurants you can open — is an essential first step in your success. Means by which the food is served to the customer. 2) Casual Dining. 3) Fast Casual. 3) Fast Casual.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

7 Shifts

JANUARY 26, 2021

For fast-casual and quick-service restaurants—no more lines. And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences. With the right digital tools, you have unfettered access to your customers—make sure you use it.

2021 370

2021 Front of House Social Media Back of House 370

Apicbase

JANUARY 4, 2024

Scaling a fast-casual concept requires passion, precision, and persistence. In the latest episode of The Food Service Growth Show , he shares the vision and strategy that allowed them to keep growing despite the tough economic climate. Fast Facts Jagger: A burger brand with 16 outlets in Copenhagen and Oslo.

Fast Casual 52

Fast Casual Leadership Customer Service Sustainability 52

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Restaurateurs say that right now, nearly 20 percent of their revenue stems from products and services outside of their core restaurant offerings. Top 100 Places to Eat in the U.S.

2024 186

2024 Loyalty Program Food Order 2030 186

Bingage

JANUARY 14, 2020

Trending Blog: Zomato to Buy Ubereats India (Current Report) Well, everyone defines restaurants as an establishment where food is prepared and served to customers in exchange for money. But beyond this basic definition, restaurants can be categorised on the basis of services, cuisine, atmosphere and formality etc. Casual Dining.

Fast Casual 72

Fast Casual Fine Dining Food Truck Casual 72

Apicbase

DECEMBER 5, 2023

Scaling a fast-casual concept requires passion, precision, and persistence. In the latest episode of The Food Service Growth Show , he shares the vision and strategy that allowed them to keep growing despite the tough economic climate. Fast Facts Jagger: A burger brand with 16 outlets in Copenhagen and Oslo.

Fast Casual 52

Fast Casual Leadership Customer Service Sustainability 52

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. Quay Quarter F&B revitalisation.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. Quay Quarter F&B revitalisation.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

Modern Restaurant Management

APRIL 1, 2020

As the novel coronavirus outbreak leads to state-mandated dining room closures, many food service franchisors are struggling to maintain business. This platform alerts the shop when a car is pulling in for pickup to allow for more seamless and efficient service that limits interaction and keeps customers and employees safe.

Technology 176

Technology Healthcare Social Media Mobile Ordering 176

Modern Restaurant Management

DECEMBER 21, 2022

For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. Stores should play into these cult-following areas and design them to be convenient and easy for customers to enjoy.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Sling

JANUARY 22, 2021

Planning a new food-service business? In this article, the food-service-management experts at Sling discuss the popular restaurant concepts and help you choose the one that’s right for you. 1) Fast Casual. 2) Fast Food. The fast food restaurant concept attracts diners because of its price, convenience, and speed.

Fast Casual 78

Fast Casual Fine Dining Food Truck Casual 78

Modern Restaurant Management

JUNE 18, 2020

Over the past several months we have seen customers modify their business models to accommodate restrictions and consumer preferences. Many organizations offer on-site catering and cafeteria amenities as a convenience to employees, but with work from home requirements employees are forging for themselves.

Supplies 158

Supplies Innovation Food Supply Loyalty Program 158

Modern Restaurant Management

NOVEMBER 2, 2020

One thing local restaurants know how to do is anticipate their customers’ wants and needs. A large number of restaurants launched their own delivery service just to stay afloat during the pandemic. Of the restaurants surveyed, 27 percent launched their own delivery service. The average was $1,923. Menu price changes.

2020 217

2020 Mobile Ordering Hotels Food Safety 217

The Restaurant Group

AUGUST 7, 2023

A restaurant concept is the overarching theme of the restaurant that covers its ambiance and decor, location, menu, service style, vibe, and culture. If you’re in a high-end, cosmopolitan district, you should be able to cater to the upscale, sophisticated crowd. Get a free quote today.

Fine Dining 78

Fine Dining Food Truck Fast Casual Design 78

Open for Business

MARCH 1, 2023

Restaurant work is indeed stressful and it’s not for everyone, but one of its major advantages is that it’s inherently social, fast-paced, and fun. The cost of living in a specific area factors into the going rate for a job, and salaries at fast casual restaurants differ dramatically from those in fine dining.

Fast Casual 78

Fast Casual Cash Management Front of House Fine Dining 78

Restaurant Clicks

SEPTEMBER 25, 2021

Hard Times Cafe is a casual dining environment which has decor that is meant to be reminiscent of a chili parlor during The Great Depression. In addition to offering catering services, Hard Times Cafe offers private events. Many customers in the Washington, D.C. Diners can choose between a variety of sauces. .

Fast Casual 94

Fast Casual Sports Online Ordering Social Media 94

Foodable

NOVEMBER 18, 2020

Changing the Guest Service Model With Ovation" on Spreaker. On this episode of the Takeout, Delivery, and Catering podcast series, hosts TJ Schier and Sam Stanovich sit down with Zack Oates , the founder and chief executive officer of Ovation , to explore the ever-evolving guest service model, and measuring consumer feedback.

Fast Casual 75

Fast Casual Customer Service Casual Customer Experience 75

BNG Point of Sale

JUNE 21, 2021

Whether a restaurant is full-service, quick service, or a food truck, maintaining optimal profits is important. Full-Service Restaurants. Full-service refers to the service you receive in a typical sit-down dinner. It can be a casual dinner or a 5-star, white-tablecloth affair. Catering Businesses.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Fast and friendly service. These include food production and inventory management.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 4, 2019

Customer-led Ordering and Payment. Outside of fine dining establishments (which constitute only a small percentage of restaurant businesses), customers no longer want to be dependent on a host to seat them or a server to take their order or process their payment. Complete Customer Journey Mapping.

Fast Casual 134

Fast Casual Customer Experience Point of Sale Fine Dining 134

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 181

2021 Loyalty Program Coupons Fast Casual 181