Modern Restaurant Management

AUGUST 30, 2022

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. These are just a few of Chipotle's many efforts to revive its damaged brand image and increase safety in their restaurants.

Food Safety 179

Food Safety Technology Kitchen Safety Food 179

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject. Twenty minutes east of the White House, in D.C.’s

FOH 221

FOH Front of House Customer Service Back of House 221

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. It's bad morale if you bring someone in who isn't very good, doesn't know what they're doing,” says Kelly Phillips, Founder of Destination Unknown Restaurants. Fork is one of five restaurants under HSHG.

Hiring 195

Hiring Front of House Back of House Document 195

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject. Twenty minutes east of the White House, in D.C.’s

FOH 195

FOH Front of House Customer Service Back of House 195

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Curbside pickups at fast food restaurants dip.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 200

Front of House Back of House Restaurant Law Food Safety 200

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. If not, the restaurant must make up the difference. Table of Contents.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

JANUARY 16, 2020

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. trillion in sales by 2030.

2019 186

2019 2020 Employee Relations 2030 186

EATER

MARCH 7, 2022

Where to find kafta burgers with za’atar fries, Tongan lamb with taro leaves, ricotta dumplings, and sherry flights by the Great Salt Lake Once dominated by Old West-style steakhouses and bars that (by an antiquated law) had to charge membership fees, Salt Lake City has come a long way from its Mormon roots.

Fast Casual 98

Fast Casual Restaurant Law Casual Dine-in 98

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Ken Burgin

NOVEMBER 15, 2021

The wine list is an essential part of your restaurant or hotel beverage service, so let’s apply intelligent design and business thinking to increase profits and ensure it appeals to the greatest number of people. There are ways to make everyone happy, including the operator who’s chasing wine list profits.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Restaurant365

JUNE 2, 2020

You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. For restaurant owners and operators, the first step in understanding your payroll is to familiarize yourself with the basic concepts, regulations, and responsibilities.

Tip Distribution 109

Tip Distribution Restaurant Law Cash Management Front of House 109

Hot Schedules

JUNE 22, 2020

E ach time we interact with restaurant leaders and their management teams, we ask them what their biggest operational challenge is – and they always say labor. Most commonly, restaurant operations have labor driving their sales. So what should a fast casual chain labor model look like?

Fast Casual 78

Fast Casual Point of Sale Casual Restaurant Law 78

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you.

Seating 221

Seating Email Marketing Marketing SEO 221

EATER

MAY 5, 2023

By the end of 2021, dine-in visits to fast food chains had fallen to just 14 percent of restaurant traffic, compared to 28 percent pre-pandemic, according to the market research firm NPD Group. The big transformation taking place inside restaurants also threatens to change how the industry looks at labor.

Fast Casual 108

Fast Casual Food Food Order Mobile Ordering 108

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar. AAG Named Franchisee of the Year.

Franchise 178

Franchise Franchising Loyalty Program 2022 178

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 192

2020 Influencer Point of Sale Food Safety 192

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

Restaurant365

JUNE 17, 2020

Your restaurant operations include many different expenses, from food and beverage to utilities. As your restaurant responds to the effects of COVID-19, you need to optimize your restaurant payroll percentage. Your restaurant payroll cost is not fixed and may fluctuate with sales.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Modern Restaurant Management

JULY 31, 2020

Anyone who has worked the back of the house at a popular restaurant knows how chaotic the kitchen can feel during a restaurant “rush” hour—knives, spoons, and spatulas being swung around, glassware flying, line cooks and sous chefs furiously plating food and sending it out. A Little History.

Retail 177

Retail Casual Back of House Consumer Goods 177

Open for Business

OCTOBER 20, 2023

Opening a restaurant is a dream for many aspiring entrepreneurs and food lovers alike, but it’s also a complex venture that requires careful planning and execution. With this guide, we walk you through the key steps to turn your restaurant dream into a successful reality. It’s equally important to study your competition.

License 78

License Email Marketing Seasonal Menu Front of House 78

EATER

JUNE 23, 2020

Osteria La Buca, in Los Angeles, is among the many restaurants that pivoted to selling groceries in addition to or instead of takeout during the COVID-19 pandemic. And what’s emerging is the picture of a new reality — full of many “new normals” — for the restaurant industry. Even the most powerful and/or beloved restaurants may close.

Fine Dining 106

Fine Dining Fast Casual Consumer Goods 2008 106

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? It's been an interesting year to be in the restaurant space. Here are their responses. Click here for part one.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

EATER

FEBRUARY 1, 2021

Instead I’m obsessively looking at restaurant tag pages, researching their outdoor dining setups and taking notes on a personal spreadsheet. And what used to seem like a perhaps silly but necessary promotional outlet for traditional restaurants is now one of the best tools in the arsenal for connecting with customers stuck at home.

Outdoor 79

Outdoor Restaurant Law Brewery Back of House 79

Restaurant365

MARCH 3, 2020

Your restaurant labor cost and labor percentage are two of the most essential business metrics to track, especially as minimum wages rise around the country. Labor is one of the biggest expenses for a restaurant. The methods for controlling restaurant labor costs vary by the type of restaurant.

Point of Sale 99

Point of Sale Front of House Fine Dining Back of House 99

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant Engine

JUNE 11, 2020

“Social distancing measures, primarily the dining room closures, have really hurt restaurant sales throughout late March through May,” said Bloomberg restaurant analyst Michael Halen today on national radio. “In May, we could see casual dining, same-store sales down still in the 40% to 60% range.”

Fast Casual 71

Fast Casual Restaurant Law Food Supply Delivery 71

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

OpenTable

JULY 8, 2022

The business structure choose will affect the following aspects of a restaurant: The amount of taxes you will pay. The extent to which you and your partners/investors are held personally responsible for debt incurred by your restaurant (liability). If a restaurant is a corporation and it fails, everyone who. Corporations.

Back of House 52

Back of House Front of House Restaurant Law Fine Dining 52

Xtra Chef

APRIL 15, 2020

The COVID-19 pandemic has forced folks to stay home en masse, which, in turn, has forced the restaurant industry to make some difficult choices. A lot of those decisions were tough to swallow, but there are have been some positive adjustments made by restaurant operators that caught our attention. The Philanthropy Flip.

Fine Dining 85

Fine Dining Tip Distribution Seasonal Menu Fast Casual 85

EATER

JUNE 28, 2021

San Francisco’s forever-ceiling on what delivery apps charge restaurants is the first in the country. Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order.

Delivery 93

Delivery Restaurant Law Email Marketing Customer Service 93

Restaurant Clicks

DECEMBER 27, 2021

Between playdates at the park and meandering through flea markets, you can find a wealth of restaurants to enjoy a relaxing, family-friendly meal at one of Fort Greene’s many cafes, bistros, and slice shops. Pizza restaurants in Fort Greene are a perfect example of its diversity and community pride. Brooklyn’s Homeslice Pizza.

Online Ordering 130

Online Ordering Fine Dining Dine-in Bar 130

EATER

JUNE 16, 2020

Operations that remained open the last few months found new ways to serve customers; others are now reopening alongside bars in some states. Still, the crisis has forced breweries to completely reimagine operations. We’re operating at about 50 percent.”. The rest went into off-premise sales like cans and bottles. “As

Brewery 128

Brewery Back of House Retail Mobile Ordering 128

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

EATER

APRIL 29, 2021

As the restaurant industry inches toward normalcy, many of those who launched pandemic-era pop-ups are wondering what’s next Former Gramercy Tavern pastry cook Lauren Tran never expected her assortments of ube and coconut mousse chiffon cakes, longan macarons, and bánh bò n??ng And I think we need to be okay with that.”.

Fast Casual 85

Fast Casual Restaurant Law Outdoor Food Order 85