Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. To capture their attention and loyalty, businesses, including restaurants, must prioritise easy access and convenience. Read the first part, here.

2024 206

2024 Loyalty Program Cash Management Customer Experience 206

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. If not, the restaurant must make up the difference. Table of Contents.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. Restaurants effectively had to reinvent themselves as to-go tech brands to survive.

Restaurant Law 163

Restaurant Law Food Supply Email Marketing Mobile Ordering 163

Modern Restaurant Management

AUGUST 30, 2022

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. These are just a few of Chipotle's many efforts to revive its damaged brand image and increase safety in their restaurants.

Food Safety 151

Food Safety Technology Food Kitchen Safety 151

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. Whether you’re managing multiple restaurants right now or are thinking about expanding your current business , this guide has everything you need to run more than one restaurant at once with success.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

JUNE 3, 2021

Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. This latest report offers a year in review of shifting consumer restaurant habits precipitated by the pandemic. Curbside pickups at fast food restaurants dip.

2021 183

2021 Fast Casual Mobile Ordering Guest Recovery 183

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

EATER

MARCH 7, 2022

Where to find kafta burgers with za’atar fries, Tongan lamb with taro leaves, ricotta dumplings, and sherry flights by the Great Salt Lake Once dominated by Old West-style steakhouses and bars that (by an antiquated law) had to charge membership fees, Salt Lake City has come a long way from its Mormon roots.

Fast Casual 98

Fast Casual Restaurant Law Casual Dine-in 98

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 185

2021 Guest Recovery Online Ordering Point of Sale 185

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 111

Fast Casual Fine Dining Front of House Mobile Ordering 111

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. It's bad morale if you bring someone in who isn't very good, doesn't know what they're doing,” says Kelly Phillips, Founder of Destination Unknown Restaurants. Fork is one of five restaurants under HSHG.

Hiring 195

Hiring Front of House Back of House Document 195

EATER

JUNE 5, 2020

Many restaurants have long given police officers preferential treatment. That law enforcement could be disrespected in public was shocking to many, most of all the officers involved. Understandably, those in the service industry aren’t immune from anger towards law enforcement. Smith Collection/Gado /Contributor.

Serving 141

Serving Uniforms Restaurant Law Customer Service 141

360Training

JANUARY 14, 2020

How to Get a Job as a Restaurant Server. In this article, we’re going to focus on the “restaurant server” position in food service, also known as waitstaff (waiters and waitresses). Not everyone starts as a server—some begin food service through limited-service restaurants (i.e.,

Certification 78

Certification Restaurant Law Food Safety Kitchen Safety 78

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 163

Front of House Back of House Restaurant Law Food Safety 163

Restaurant365

JUNE 2, 2020

You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. For restaurant owners and operators, the first step in understanding your payroll is to familiarize yourself with the basic concepts, regulations, and responsibilities.

Tip Distribution 109

Tip Distribution Restaurant Law Cash Management Front of House 109

EATER

MAY 5, 2023

By the end of 2021, dine-in visits to fast food chains had fallen to just 14 percent of restaurant traffic, compared to 28 percent pre-pandemic, according to the market research firm NPD Group. The big transformation taking place inside restaurants also threatens to change how the industry looks at labor.

Fast Casual 104

Fast Casual Food Food Order Mobile Ordering 104

Hot Schedules

JUNE 22, 2020

E ach time we interact with restaurant leaders and their management teams, we ask them what their biggest operational challenge is – and they always say labor. Most commonly, restaurant operations have labor driving their sales. So what should a fast casual chain labor model look like? Customer Spotlight.

Fast Casual 78

Fast Casual Point of Sale Casual Restaurant Law 78

Ken Burgin

NOVEMBER 15, 2021

The wine list is an essential part of your restaurant or hotel beverage service, so let’s apply intelligent design and business thinking to increase profits and ensure it appeals to the greatest number of people. The law of supply and demand applies to wine as well as commodities – as prices rise, demand goes down.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Restaurant Clicks

DECEMBER 15, 2021

Best Private Dining Restaurants in Brooklyn. Scottadito Osteria Toscana offers a casual atmosphere in a sophisticated setting. View this post on Instagram A post shared by Palo Santo Restaurant (@palosantobk). Scottadito Osteria Toscana. 788A Union St, Brooklyn, NY 11215 Phone: 718-636-4800 Visit Website. Palo Santo.

Dine-in 109

Dine-in Seasonal Menu Back of House Book 109

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 182

2020 Loyalty Program Mobile Ordering Fast Casual 182

Restaurant Engine

JUNE 11, 2020

“Social distancing measures, primarily the dining room closures, have really hurt restaurant sales throughout late March through May,” said Bloomberg restaurant analyst Michael Halen today on national radio. “In May, we could see casual dining, same-store sales down still in the 40% to 60% range.”

Fast Casual 71

Fast Casual Restaurant Law Food Supply Delivery 71

Deliverect

FEBRUARY 16, 2020

An online delivery management service connects restaurant POS systems with third-party online ordering solutions. Another type of company that can benefit from this type of delivery middleware is dark kitchens - also known as cloud kitchens, ghost kitchens or virtual restaurants. How does it work? Which businesses can use it?

Delivery 91

Delivery Management Management Food 91

EATER

JUNE 23, 2020

Osteria La Buca, in Los Angeles, is among the many restaurants that pivoted to selling groceries in addition to or instead of takeout during the COVID-19 pandemic. And what’s emerging is the picture of a new reality — full of many “new normals” — for the restaurant industry. Even the most powerful and/or beloved restaurants may close.

Fine Dining 100

Fine Dining Fast Casual 2008 Consumer Goods 100

Restaurant Clicks

OCTOBER 31, 2021

However, because of the city’s sheer size and affinity for meat, it might feel challenging to find a seafood restaurant exceeding your expectations. It has a casual atmosphere, complete with an outdoor dining patio and raw bar for indulging in succulent Cajun dishes. Tsunami Memphis.

Online Ordering 121

Online Ordering Seasonal Menu Casual Back of House 121

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

JANUARY 16, 2020

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. trillion in sales by 2030.

2019 148

2019 2020 Employee Relations 2030 148

EATER

JANUARY 28, 2022

As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers. Today, One Fair Wage, which represents over 200,000 service workers and 800 restaurant workers, is filing an appeal to the U.S.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Restaurant Clicks

DECEMBER 27, 2021

Between playdates at the park and meandering through flea markets, you can find a wealth of restaurants to enjoy a relaxing, family-friendly meal at one of Fort Greene’s many cafes, bistros, and slice shops. Pizza restaurants in Fort Greene are a perfect example of its diversity and community pride. Brooklyn’s Homeslice Pizza.

Online Ordering 130

Online Ordering Fine Dining Dine-in Bar 130

Restaurant365

JUNE 17, 2020

Your restaurant operations include many different expenses, from food and beverage to utilities. As your restaurant responds to the effects of COVID-19, you need to optimize your restaurant payroll percentage. Your restaurant payroll cost is not fixed and may fluctuate with sales. What is restaurant payroll percentage?

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

EATER

FEBRUARY 1, 2021

Instead I’m obsessively looking at restaurant tag pages, researching their outdoor dining setups and taking notes on a personal spreadsheet. And what used to seem like a perhaps silly but necessary promotional outlet for traditional restaurants is now one of the best tools in the arsenal for connecting with customers stuck at home.

Outdoor 74

Outdoor Restaurant Law Dine-in Back of House 74

OpenTable

JULY 8, 2022

The business structure choose will affect the following aspects of a restaurant: The amount of taxes you will pay. The extent to which you and your partners/investors are held personally responsible for debt incurred by your restaurant (liability). If a restaurant is a corporation and it fails, everyone who. Corporations.

Back of House 52

Back of House Front of House Restaurant Law Fine Dining 52

EATER

SEPTEMBER 28, 2020

Once upon a time, when old-normal was the law of the land, I had an innate sense of the value of a pack of eggs, the right amount to pay for a casual dinner for two, my upper limit on specialty ingredients, exactly how far I could abuse a company lunch budget. We need to support restaurants. A 100 percent markup on eggs?

Front of House 65

Front of House Restaurant Law Back of House Travel 65

EATER

JUNE 29, 2022

Restaurants like New York’s Rowdy Rooster are showing how Indian fried chicken is not just a riff on the Southern American staple Chintan Pandya and Roni Mazumdar, the pair behind restaurant group powerhouse Unapologetic Foods, want you to know that their new fried chicken restaurant, Rowdy Rooster , is not the “McDonald’s version” of Indian food.

Fast Casual 98

Fast Casual Dietary Restrictions Restaurant Law Food Order 98

Modern Restaurant Management

JULY 31, 2020

Anyone who has worked the back of the house at a popular restaurant knows how chaotic the kitchen can feel during a restaurant “rush” hour—knives, spoons, and spatulas being swung around, glassware flying, line cooks and sous chefs furiously plating food and sending it out. A Little History.

Retail 137

Retail Casual Back of House Consumer Goods 137

Xtra Chef

APRIL 15, 2020

The COVID-19 pandemic has forced folks to stay home en masse, which, in turn, has forced the restaurant industry to make some difficult choices. A lot of those decisions were tough to swallow, but there are have been some positive adjustments made by restaurant operators that caught our attention. The Philanthropy Flip. Breaking Bread.

Fine Dining 85

Fine Dining Tip Distribution Seasonal Menu Fast Casual 85