article thumbnail

MRM Research Roundup: End-of-May 2021 Edition

Modern Restaurant Management

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 189
article thumbnail

How Restaurants Can Remain Competitive in 2021

7 Shifts

For fast-casual and quick-service restaurants—no more lines. The number one thing you need to fix is your website,” says Walchef. Recommended Reading: Ultimate Restaurant Website Design Guide for Beginners To keep yourself accountable, Walchef implores owners and managers to download the apps on their phones and devices.

2021 370
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Four Simple Ways to Integrate Contactless Solutions in Your Restaurant Reopening Strategy

Modern Restaurant Management

Ordering could be as simple as having a widget on your website that collects orders, to something more complex such as developing an app for your restaurant, or integrating a third-party app vendor or SMS technology into your process. This is a small step, but one that many fast food and fast casual restaurants are already embracing.

article thumbnail

17 Wilmington Restaurants to Check Out This Week

Restaurant Clicks

720 Justison St, Wilmington, DE 19801 Phone: 302-652-3474 Visit Website. 1801 W 14th St, Wilmington, DE 19806 Phone: 302-658-4600 Visit Website. 400 Justison St, Wilmington, DE 19801 Phone: 302-691-7974 Visit Website. The setting is festive, but you can also enjoy a casual date as well. Big Fish Grill on the Riverfront.

article thumbnail

MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Ilona Knopfler, Partner, Le Bilboquet.

article thumbnail

Table Turnover Rate in Your Restaurant: How to Improve & Seat Incomplete Parties

Lavu

For example, a casual restaurant usually has a higher turnover rate. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 173
article thumbnail

Simple Customer Retention Strategy for Restaurants

7 Shifts

The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. Once every few days, add that info to a spreadsheet of customer relationship management software like Constant Contact or HubSpot.