7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Use order information with inventory management software for smarter purchasing. TouchBistro.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

SEPTEMBER 16, 2021

Managing multiple restaurant locations is a good challenge to have. But to be clear, multi-location restaurant management is challenging. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Table of Contents.

Management 370

Management Management Document Hiring 370

Modern Restaurant Management

SEPTEMBER 27, 2023

percent) than they do in casual restaurants (16.5 Tipping on fast casual is going strong : In spite of the “tipflation” backlash, diners haven’t stopped tipping in fast casual restaurants, though the median tip size is still hovering under 9 percent—well below the 17.32 percent to 8.07

Fast Casual 191

Fast Casual Fine Dining Employee Relations Customer Service 191

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. The key lies in uniting staff with technology. There’s even technology that can help automate the training process.

Technology 120

Technology Front of House Fast Casual Back of House 120

7 Shifts

SEPTEMBER 21, 2023

2020 marked the beginning of a new era for restaurant management. The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. As CNBC reported earlier this year , the hospitality sector is seeing wage growth, particularly in the fast food and fast casual segments.

2023 397

2023 Hiring Leadership Fast Casual 397

Restaurant Technology Guys

AUGUST 28, 2023

alwaysAI is a computer vision solutions provider for quick service and fast-casual restaurants. Through deep learning AI, computer vision enables cameras to quickly identify and interpret objects in the physical world and generate data to enable intelligent management decisions. Restaurant Technology Guys Podcast Ep.

Technology 93

Technology Operations Fast Casual Point of Sale 93

Lavu

NOVEMBER 17, 2023

By continuously monitoring and optimizing profit margins, owners can unlock valuable insights that can guide them towards effective cost management and operational efficiency. Fast- Food Restaurants Fast food chains are known for their speedy service, affordable prices, and convenient locations.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

7 Shifts

DECEMBER 16, 2022

their leadership sees team management as their greatest responsibility. With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. continued to grow, they developed a broader technology vision for their 11 locations. † gusto! How 7shifts changed gusto!'s

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Modern Restaurant Management

AUGUST 30, 2022

Accurate, reliable tracking requires digital technology. It could mean the closure of your business as evidenced by Chi Chi’s, which was once ranked the number one fast-casual Mexican restaurant in the US. They also invested in digital technology.

Food Safety 169

Food Safety Technology Kitchen Safety Food 169

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. Technology has clearly played a huge role in restaurant modernization, especially in light of the pandemic.

Online Ordering 180

Online Ordering Point of Sale Management Management 180

Modern Restaurant Management

JUNE 6, 2024

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability. How important is the connection between technology and sustainability?

Sustainability 106

Sustainability Fast Casual Customer Service Technology 106

Modern Restaurant Management

MAY 13, 2024

These smart kiosks, found increasingly in QSR and fast casual restaurants, also enhance order accuracy, reduce labor costs and provide brands with valuable data on diner preferences and ordering patterns. Although some of these innovations aren’t completely baked out, similar technologies exist.

Pricing 193

Pricing Loyalty Program Mobile Ordering Customer Service 193

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. The Technologies Behind Modern Restaurant Work.

Food 185

Food Food Safety Front of House Fast Casual 185

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 180

Technology Healthcare Social Media Mobile Ordering 180

Modern Restaurant Management

SEPTEMBER 23, 2020

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Implement New Technology. Whether it's online ordering, reservations, or touchless pay systems, many technology systems are both easy to implement and affordable.

Customer Experience 238

Customer Experience Fast Casual Customer Service Mobile Ordering 238

Foodable

JULY 22, 2020

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Barron and Flaherty explore technology integration, guest service changes, packaging, and meal kits.

Fast Casual 53

Fast Casual Technology Delivery 2008 53

Foodable

APRIL 28, 2022

Listen to "Fast Casual Nation - Craig Erlich" on Spreaker. The Fast Casual Nation Podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurants who work in one of the fastest-growing segments of the restaurant industry. Produced by Lisa Pepe.

Fast Casual 89

Fast Casual Casual Leadership Technology 89

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Lavu

FEBRUARY 26, 2020

Technology is constantly changing and revolutionizing the way restaurants meet customer needs. Today, technology is at the helm of on-premise ordering processes. The new technology also allows servers to enter customer orders on hand-held devices. restaurants, and casual dining restaurants. Tableside Ordering System.

Technology 78

Technology Ordering Mobile Ordering Point of Sale 78

Modern Restaurant Management

JULY 12, 2023

To learn more about the survey’s findings on the impact of restaurant staffing issues, Modern Restaurant Management (MRM) magazine asked Olivier Thierry, CRO of HungerRush. What role can technology play in helping improve the situation? What should restaurant owners take away from the survey findings?

Customer Experience 163

Customer Experience Food Order Fast Casual Consumer Goods 163

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management. 9) Clover Another POS software solution serving restaurants is Clover.

2023 78

2023 Management Management Tip Distribution 78

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 173

Seating Mobile Ordering Customer Service Online Ordering 173

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 26, 2023

Modern Restaurant Management (MRM) magazine asked Cristin O’Hara, Managing Director and Head of Restaurant Group at Bank of America, to elaborate on some of findings. Quick Service Restaurants (QSRs) in particular thrived during the pandemic, largely due to drive through capabilities and technological innovation.

2023 186

2023 Franchise Franchising Employee Relations 186

Mad Mobile

FEBRUARY 5, 2024

Implementing a tableside ordering system like CAKE can help managers and owners track inventory and update menus on the fly. Family and casual dining restaurants thrive with table ordering systems Taking the whole family out to dinner, especially with young children, can be stressful enough as it is.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Modern Restaurant Management

JULY 22, 2021

Rethink Technologies. Restaurants will have to continue providing exceptional service in terms of technology, too. Owners and managers should follow the latest tech trends in the industry and train their staff to use new software in order to keep catering to customers although they might be off-premises.

Allergens 204

Allergens Online Ordering Fast Casual Food Safety 204

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 134

Fast Casual Food Safety Loyalty Program Customer Experience 134

Modern Restaurant Management

JUNE 5, 2020

Ordering could be as simple as having a widget on your website that collects orders, to something more complex such as developing an app for your restaurant, or integrating a third-party app vendor or SMS technology into your process. This is a small step, but one that many fast food and fast casual restaurants are already embracing.

Fast Casual 183

Fast Casual Online Ordering Cash Management Mobile Ordering 183

The Rail

MAY 15, 2024

Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. More casual, relaxed dining atmosphere. Managing customer flow and lines can be challenging during peak hours. As a result, the demand for quick and convenient dining options has been met.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. Off-Premises Dining Enhanced by Improved Technology. million by the end of 2022.

2022 198

2022 2030 Food Supply Recruiting 198

7 Shifts

OCTOBER 31, 2022

The management team. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Management team. Restaurant technology. Tell investors what technology you plan on using to run your business—and not just the POS (point of sale).

Point of Sale 397

Point of Sale Back of House Document Download 397

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. In doing so, the opportunity to fast upsell and cross promote increases with all the menu options at their fingertips. Loyalty Perks.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Ilona Knopfler, Partner, Le Bilboquet.

Fast Casual 122

Fast Casual Front of House Fine Dining Mobile Ordering 122

Aaron Allen & Associates

MARCH 3, 2022

There are so many things to think about — from inventory management to restaurant payment and billing and more — it can be difficult to keep track of it all. That’s where restaurant management software comes in. In this roundup, we will take a look at some of the best restaurant management software out there.

Management 120

Management Management Mobile Ordering Point of Sale 120

Foodable

FEBRUARY 9, 2021

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry.

Customer Experience 72

Customer Experience Fast Casual Management Management 72

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable.

Equipment 114

Equipment Customer Experience Fast Casual 2023 114