This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
As the world of hospitality attempts to recover from the impact of Covid-19, maintaining cash flow and slowly building up revenue are key elements to any establishment’s ability to survive. It’s a delicate balance of cash flow and savings on overhead costs that has restaurant owners scrambling for solutions.
As safety measures like masks and distancing threaten to carry on for another year, hotels amp up the perks, packages, and amenities to court travelers The new Hotel June, located in the beachside Playa Vista neighborhood of Los Angeles, was set to open last spring. Of course, none of this happened as planned. It’s no wonder.
CGA’s latest sales data reveal significant increases compared to performance in 2020, during one of the worst periods of decline when full lockdown restrictions were in place. The average $ sales velocity for units across America were down -6 percent compared to the week before (April 17 v April 10). The Value of Trust.
71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.
Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Benefits of Restaurant Point of Sale Software. Friendly UI and UX. Flexibility.
Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of Drinksgiving and Thanksgiving trends, FSR challenges, and "out-of-the-box" dining habits. The annual report surveys 600 independent full-service restaurant (FSR) owners and operators from across the U.S.,
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss. Restaurant Recovery Stats.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.
Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. COVID-19 Foot Traffic at QSRs. Some Placer.ai Chick-fil-A led the way with 11.9 percent and 2.9
Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Allen Named CEO at Checkers & Rally's. She is an accomplished leader in the restaurant industry.
Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6
The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” Sometimes it works, but more often than not this is the turning point towards failure. Unfortunately, all of those factors seem to work against you. What are they thinking?
Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. With mobile POS system options, small business owners can find a phone app software that can not only accept payments but also manage parts of their business straight from a tablet or phone.
But we're at an inflection point in the restaurant industry. What about managers? Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. Turnover in restaurants is as high as ever. Table of Contents. Restaurant Retention Data Study.
Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. Food delivery has become a cash cow for restaurants because it’s convenient and easy for customers. By following these tips, restaurants can use food delivery to reach more people and make more money.
The newly launched Restaurant Recovery Sales Flash is open to all operators. Includes sales & traffic, off-premise and state by state performance. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants. percentage point change. percentage point change.
Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. You will see improvements for customers, front of the house, the kitchen, as well as management. Reservations & Table Management.
Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. It’s called Mobile POS.
Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. With mobile POS system options, small business owners can find a phone app software that can not only accept payments but also manage parts of their business straight from a tablet or phone.
How to Choose a Point-of-Sale System for Your Convenience Store. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. A Guide To Choosing the Best POS System for Your Convenience Store. Any store, new or old, needs the appropriate POS.
If you haven’t been doing delivery before this point, even if you are using your own team, there are barriers to entry including: Securing equipment (like hot bags, to-go packaging). Deciding whether to add delivery, and how, is a particularly difficult decision for restaurants during these times.
Management Team: This should include the list of stakeholders involved in the management of your cafe such as owner, manager, Head Chef, etc. Cafe businesses can return to profitability provided they have a viable strategy and business plan in place. However, you must have certain things in place to ensure that happens.
Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. This shift ensures that operations run smoothly, and sales revenue is optimized. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose.
You can spend hours trying to crunch numbers and improve your margins, but at the end of the day, real growth is all. about how many people you get to walk through your door. Today’s restaurant market is more competitive than ever. with diners’ attention divided between familiar chains, growing grocery delivery options, and other independent.
In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. In theory, it sounds easy. Why Are Metrics Important?
Establishing a rapport with the customer, finding out their needs, and pointing out the solutions your business offers are elements that some people find easier than others. For in-store sales, you’ll want to ensure your staff knows how to use your retail POS system. A successful retail operation needs a great team.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.
In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. This disclosure covers each of the 4.9
“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. Pandemic and Restaurant Demand. There’s just not the same amount of volume in takeout as there is in in-person dining.”
The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Falling outlets, rising sales. " Remarkable Resiliency. Each daypart — morning meal, lunch, dinner, and P.M.
There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app. Ultimate Grubhub. Grubhub Ultimate in action at Taheni Grill in New York City. Heads-up customer displays to show real-time order estimates across all channels.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.
As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. For example, to level-up the fan experience you can combine first-party transaction data with player stats, weather conditions, and inventory to better predict game-day sales. Here are their responses.
Or more specifically, the willingness of said landlord to cut said tenant a deal. Some people are making concessions, whether it’s temporary or longterm abatements or newly structured partnerships. And some landlords, even some without mortgages, are letting tenants walk. Jasmine Moy: Sure. Daniel Geneen : Right. JM : Oh, sure.
Andy Rebhun, SVP digital and marketing officer for El Pollo Loco, noted during the drone demo that “I really don’t feel like customers should have to travel to pick up their food.” At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait.
Whether or not you’re especially excited about eating bugs in the future, Grescoe does manage to make it sound pretty darn compelling when he describes the crispy chapulines (grasshoppers) and rich ahuatle (water boatman eggs) he ate in Mexico as research for his book. —Amy For when you want to read about food, not just eat it.
The original management team was let go and replaced by the next available warm bodies that seemed to have potential. That causes more damage than good as they struggle to try to learn and gain management experience while on the job! The Coronavirus then came along and crashed their sales. There was a lot of drama. It could be.
Many wait for funding from the government to give them the cash flow needed to make up for the decline in sales. If you had bad habits running your restaurant, those habits will still be there when the extra cash runs out. But, is that a long-term solution to the real issues that plague our industry? There was a lot of drama.
Cash or credit? Dining out right now will come with certain risks. Here’s what you can do to keep yourself and others around you safe. America is in the early stages of reopening. After weeks of stay-at-home orders, more than 30 states have allowed nonessential businesses to reopen. Without a vaccine, there is risk. Mask on or off?
We organize all of the trending information in your field so you don't have to. Join 49,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content