Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? This better, smarter use of technology to keep customers informed also helps with ordering and planning. Here are their responses.

2020 135

2020 Online Ordering Point of Sale Cash Management 135

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 199

Online Ordering Back of House Customer Service Small Business 199

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Fazoli's Ghost Kitchen. Virtual Barbecue Pit. Hot for Dave's Hot Chicken.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

JULY 20, 2021

But it’s worth remembering that while some people have cash in their pockets and want to treat themselves, many have been hit financially by COVID-19 and will be more cautious. Another growth area could be packaged cocktails, said Andrew Hummel, CGA’s client solutions manager. Physical service is still valued.

2021 185

2021 Guest Recovery Online Ordering Point of Sale 185

The Restaurant Times

OCTOBER 29, 2020

He provides consultancy & project management services to a variety of clients, acting as the de facto sales & marketing lead on their behalf. Santamaria London helps its clients strategically navigate the market & commercially drive footfall, traffic, engagement & ongoing sustainable operations. . says Raymond. .

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. ” Supporting Local. ” What your business offers is also just as important.

2021 156

2021 Loyalty Program Retail Online Ordering 156

EATER

JANUARY 5, 2022

In fact, according to Michael Beacham, president of kitchen business for REEF, a company that allows restaurants to expand using ghost kitchens, sticking with solely physical locations — rooms of warmth and design where friends gather, third spaces that anchor communities — is a limited view of what a restaurant can really be: Everywhere at once.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 184

Food Safety Mobile Ordering Online Ordering Kitchen Safety 184

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 206

Mobile Ordering Front of House Fast Casual Customer Service 206

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Here are their responses. To read part two, click here. generation.

2021 164

2021 Kitchen Safety Food Safety Mobile Ordering 164

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 115

Bar Cash Management Loyalty Program Point of Sale 115

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Investing in and expanding emerging technologies to drive contactless experiences.

Food Safety 133

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 133

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. What Diners Want.

2019 95

2019 Compost Mobile Ordering Point of Sale 95

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 180

2022 Food Supply Mobile Ordering Customer Experience 180

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Brad Duea – CEO, Restaurant REVOLUTION Technologies. Barbara Castiglia , MODERATOR – Modern Restaurant Management.

Kitchen Safety 177

Kitchen Safety Loyalty Program Delivery Customer Service 177

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance. ” Drive Kindness.

Webinar 182

Webinar Customer Experience Mobile Ordering Customer Service 182

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. TransAct® Technologies Incorporated is offering its BOHA!™ restaurant employees financially impacted by the coronavirus crisis.

Healthcare 166

Healthcare Employee Relations Online Ordering Customer Service 166

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dunkin' Sustainability. Dunkin’ launched its DD Green Achievement program in 2014 to help its franchisees build more sustainable and energy-efficient restaurants.

Mobile Ordering 113

Mobile Ordering Online Ordering Food Order Recycling 113

Apicbase

MAY 18, 2022

Managing a chain of company-owned restaurants is very different from working with franchisees. In this article, we’ll cover: Intellectual property Business plan Manual for franchisees Franchise agreement Marketing strategy Partnership with franchisees Training The right technology Feedback loops Franchise support team.

Franchise 52

Franchise Franchising Sustainability Document 52

Modern Restaurant Management

JULY 7, 2020

The jobs numbers released last week reinforced that PPP is working by keeping employees on payroll and sustaining millions of small businesses through this time.” Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.”

Mobile Ordering 148

Mobile Ordering Restaurant Law Seating Customer Service 148

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. ” “SALIDO has gone to great lengths to incorporate our team’s feedback and ensure they can support EATALY’s complex hospitality technology needs,” said EATALY co-founder and CFO Adam Saper.

Fast Casual 122

Fast Casual Casual Menu Mobile Ordering 122

Apicbase

APRIL 20, 2022

That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. We suggest focusing on your earnings before interest and taxes (EBIT) to estimate cash flow. 1 You’ll have to share control. The solution.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. 65 percent wipe down bathroom and kitchen surfaces. COVID-19 Foot Traffic at QSRs.

Mobile Ordering 101

Mobile Ordering Online Ordering Point of Sale POS 101

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. Health and safety issues are the main drivers for reductions in dining-out.

2020 151

2020 Franchise Franchising Food Order 151

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 112

Allergens Kitchen Safety Guest Recovery Customer Service 112

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Reputation Management Revolution. National Menu Trends. Guest Threat Index.

2019 123

2019 Mobile Ordering Online Ordering Customer Experience 123

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Ghost Kitchens. Chick-fil-A.

2020 126

2020 Kitchen Safety Consumer Goods Point of Sale 126

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect. business closures, as well as consumer interest via page views, reviews and photos. “As U.S.

Franchise 133

Franchise Franchising Mobile Ordering Kitchen Safety 133

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. and will continue to be managed by Russell Bendel, president and c.e.o., ” Grimstad is currently the chief manager of C. Brands, Inc. has agreed to acquire The Habit Restaurants, Inc.,

Fast Casual 99

Fast Casual Customer Service Online Ordering Employee Relations 99

Modern Restaurant Management

NOVEMBER 2, 2020

Nearly half of respondents said they would last less than a year, with 28 percent saying they would last between four and six months – enough to sustain through the winter. Additionally, ghost kitchens are rising in popularity as more than half (56 percent) are willing to order from a restaurant without a customer-facing storefront. .

2020 214

2020 Mobile Ordering Hotels Food Safety 214

Modern Restaurant Management

JUNE 14, 2020

Both of us have a firm belief that only businesses with high-quality and profitable growth will sustain in our sector. WorkMerk partnered with Robert Irvine to launch VirusSAFE Pro, a mobile health and safety checklist and verification software solution that will help businesses reopen around the country. VirusSAFE Pro Debuts.

Food Safety 132

Food Safety Loyalty Program Kitchen Safety Online Ordering 132

Black Box Intelligence

NOVEMBER 1, 2021

Span of Control for Multi-Unit Managers Increased in Full-Service Restaurants . Span of control* for multi-unit managers shifted significantly since last March when looking at full vs. limited-service restaurants. . For full-service restaurants, the span of control for multi-unit managers increased. restaurants. restaurants.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

. “This pandemic has shed light on how technology can be used to quickly adapt core services within the food industry like delivery, fulfillment, and supply chains," said Lior Susan, Founder and Managing Partner at Eclipse.

Guest Recovery 101

Guest Recovery Food Safety Loyalty Program Point of Sale 101