Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. Fast-casual visits overall were down 3.8 ” A Year of Challenges U.S. In December, QSR restaurants overall saw visits decline 2.9

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

SEPTEMBER 23, 2020

The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. Surviving are the fast-food chains, where more than 60 percent of their sales come through the drive through. In that case, try to get ahead of the filing.

Customer Service 455

Customer Service Small Business Cash Management Communication 455

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

JULY 5, 2024

Running a restaurant is not just about serving great food; it’s also about managing finances. The average profit margin of full-service restaurants ranges between 3% and 5%, while their fast-food and casual counterparts’ margins fall between 6% and 9%.

Cash Management 243

Cash Management Inventory Seasonal Menu Beverage 243

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Manager, Mercato Italiano. Fine dining, fast casual, etc.) Dawn Tyndall, Clean Juice.

2020 335

2020 Hiring Cash Management Education 335

Lavu

JUNE 13, 2025

Of course, it’s essential for most businesses to accept cash payments in some situations. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! and will continue to be managed by Russell Bendel, president and c.e.o.,

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. This farm has served as a successful model illustrating the place of vertical farms in the sustainable food movement.

Food 324

Food Food Supply Small Business Fast Casual 324

Modern Restaurant Management

MAY 27, 2020

PathSpot, creator of a real-time hand hygiene management system that protects against the threat and spread of illness with a hand scanner that tracks handwashing frequency and effectiveness, announced the closing of $6.5 PathSpot Secures Funding. million in a Series A round led by Valor Siren Ventures I L.P.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Ira Moreland, Managing Director of ICV, said, “We are very pleased to complete this transaction and are enthusiastic to deploy our expertise to help grow the Buffalo Wild Wings brand.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. Dunkin' Sustainability.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Virtual Barbecue Pit.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. In an interview with Fast Company, Neman expressed confidence in a future that’s cash-free. “We

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

Embrace the Suck

JUNE 13, 2022

Instead of becoming “the owner” I gave myself six jobs instead: Chef, General Manager, bookkeeper, HR Director, Chief Marketing Officer, maintenance man, and Beverage Director. WriteThisShitDown- You will not like every job you have to do as an owner (or even manager) in your restaurant. And I wasn’t sure why.

Back of House 44

Back of House Food Truck Point of Sale Take-out 44

Black Box Intelligence

MARCH 10, 2020

While casual dining’s YOY dine-in comp sales in Texas improved by almost 11 percentage points compared with the previous week, the improvement for fast casual and quick service were a much lower 3.4 Upscale casual improved beverage by 3 percentage points and fine dining by an industry leading 14 percentage points.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

MARCH 11, 2025

Escoffier is aiding restaurant owners and managers by preparing qualified candidates ready for engaged employment. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. This trend has held on in the last five years.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Aaron Allen & Associates

MAY 10, 2024

They provide a way for investors to access dividends generated from real estate investments without needing to buy, manage, or finance properties themselves. Overall, REITs have provided a valuable tool for the restaurant industry, facilitating growth and financial management but require careful consideration of terms and strategic fit.

Hospitality 52

Hospitality Fast Casual Cash Management Hotels 52

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. We suggest focusing on your earnings before interest and taxes (EBIT) to estimate cash flow. Manage group-wide menus from a centralised platform with performance dashboards. 1 You’ll have to share control.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Apicbase

FEBRUARY 29, 2024

On the other hand, fast food restaurants are on the rise , with 0.8% Square , 2024) To respond to this growing demand, 39% of operators plan to use more environmentally sustainable sourcing and operations in 2024. Touchbistro , 2024) 83% of restaurants accept mobile wallets as payment methods in addition to cash and cards.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 14, 2020

The company has also added a Deep Cleaning Checklist and guiding principles for Managing Indoor Air. A $50 million Investment in The Global Farmer Fund, providing access to capital so coffee farmers can use these funds to strengthen their farms and farming practices to be even more productive and sustainable. ” Drive Kindness.

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere. Shake Shack Inc.

Food Safety 362

Food Safety Customer Experience Website Management Employee Relations 362

Modern Restaurant Management

JANUARY 27, 2020

Most people do not want to order in person or by calling if they have an alternative, and by integrating pickup with delivery orders our restaurant partners have a complete picture to more efficiently manage their operations." This is a game changer in quick-serve and fast casual restaurants."

Catering 305

Catering Mobile Ordering Customer Service Food Order 305

Modern Restaurant Management

MAY 17, 2021

Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit. Limited-service Restaurants, such as fast-food, were up 21.7 And 34 percent have only one month or less left of cash reserves (that’s up 4 percent from April). percent compared 2019.

2021 504

2021 Consumer Goods Small Business 2020 504

Modern Restaurant Management

JULY 20, 2021

Frequency is rising fast too, and 43 percent of US consumers plan to visit venues more often than they did in 2019—nearly twice the number who will go out less (22 percent). Another growth area could be packaged cocktails, said Andrew Hummel, CGA’s client solutions manager. ” The State of Casual Dining.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

EATER

MAY 20, 2024

Even when COVID hit in 2020, the company still managed to maintain positive cash flow as other restaurants floundered. Just four years later, in January 2024, Thai Union was ready to get out of the restaurant business , citing “sustained industry headwinds, higher interest rates and rising material and labor costs.”

Fast Casual 363

Fast Casual Cash Management 2014 Casual 363

Modern Restaurant Management

AUGUST 28, 2020

Today, her success has finally proven to her parents that cooking is a viable and sustainable career for women. in a management role at the Officers’ Club. and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., He married Lorraine Pietryka on Aug.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

EATER

JANUARY 5, 2022

He offers, for example, TGI Fridays, a casual chain that has national recognition but little presence in densely populated American cities. It’s fast food on an even grander scale. I would love to see a more sustainable wage for not just restaurant workers, but for the drivers and everyone involved,” said Canter.

Food 361

Food Mobile Ordering Online Ordering Food Order 361

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Rick Camac, Dean, Restaurant & Hospitality Management at ICE (Institute of Culinary Education). Here are their responses. To read part two, click here. Food safety and transparency: Health is top of mind.

2021 497

2021 Kitchen Safety Food Safety Mobile Ordering 497

Modern Restaurant Management

JULY 27, 2020

Additionally, YEA finds slower, but still consistent changes in consumers getting back to pre-pandemic activities, as well as sustained interest in supporting Black-owned businesses. Restaurants can serve guests fast and with minimum human contact. Avoid unnecessary interactions and touching menus, credit cards, and cash.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

AUGUST 31, 2021

Overall, check traffic has not declined and the driver for the slowing growth in sales velocity is average check value – suggesting that consumers are moving from a post-lockdown celebratory mindset to spending patterns that are more normal and sustainable.” ” The Struggle Is Real.

2021 395

2021 2019 Point of Sale White Paper 395

EATER

MAY 19, 2020

But truthfully, there’s no such thing as “safe” — if by “safe” we mean “absolutely zero risk” — in environments with other people until there’s a vaccine (which may take a very long time ) or until everyone has contracted the virus and developed antibodies that confer sustained immunity. Cash or credit? Mask on or off?

Cash Management 359

Cash Management Fine Dining Fast Casual Food Safety 359

Margin Edge

FEBRUARY 24, 2022

Prime costs are kind of like the restaurant world’s version of a report card for management, measuring how well they are doing keeping the joint profitable. If your prime costs range from 60-65% most likely your business is sustainable; however, you won’t have much wiggle room or profit. We’re looking at you, salted mixed nut bowl. .

Inventory 98

Inventory Point of Sale Waste Cash Management 98

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Andrew Shearer, Cofounder and CEO at Farmshelf.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Sales growth in fine dining and upscale casual also eroded during the week. . Fast casual and casual dining sales remained flat compared to the previous week. . Year-over-year check growth was 5.7% restaurants.

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98