Modern Restaurant Management

JULY 20, 2021

Since morning meal visits are habitual, recovery for this daypart will depend on consumers returning to workplaces and schools. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

POS 110

POS Cash Management Point of Sale Mobile Ordering 110

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 171

2020 Online Ordering Point of Sale Cash Management 171

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. On the Road to Recovery. Return to on-premise.

2020 170

2020 Guest Recovery Kitchen Safety Online Ordering 170

Deliverect

MARCH 17, 2020

So how can the food industry try to keep its head above water during these difficult times, and how can consumers continue to support their local food and hospitality businesses? This solution pushes your delivery orders to your point-of-sale system, so you can easily manage your online sales channels.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 183

2020 Mobile Ordering Point of Sale Fast Casual 183

EATER

NOVEMBER 1, 2022

As a server my job was not only to prepare drinks and run food, but to assist customers in navigating the technology, troubleshooting when it didn’t work, and explaining, repeatedly, why exactly our restaurant did things that way — and I didn’t exactly have a good answer. But what does it mean for workers?

Mobile Ordering 123

Mobile Ordering Customer Service Food Order Online Ordering 123

Restaurant365

JULY 29, 2021

The economy is recovering, and the restaurants that have made it on the other side of the pandemic are looking forward to increased customer demand and warmer weather. With social distancing, changes in consumer behavior, and other swift changes, the COVID-19 pandemic quickly upended many restaurant business models.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

SpotOn

FEBRUARY 26, 2024

Establishing a rapport with the customer, finding out their needs, and pointing out the solutions your business offers are elements that some people find easier than others.  Such proficiency in customer interactions is a rare skill. Such proficiency in customer interactions is a rare skill.

Recruiting 52

Recruiting Retail Point of Sale Small Business 52

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). The point is that restaurants and dining habits have changed dramatically in the past two centuries.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

NOVEMBER 15, 2021

When you open a restaurant/bar, you are expected to provide top-notch customer service not only for the restaurant but also the bar. As a restaurant owner, you are responsible for the customer service whether it be from the bar staff or restaurant staff. 4 Ways To Train Your Bar Staff To Deliver Good Customer Experience.

Training 52

Training Bar Dietary Restrictions Point of Sale 52

Restaurant365

DECEMBER 20, 2021

Sharing information between teams shouldn’t require time-consuming communication to ensure accurate reporting, cost management, and forecasts. Your food cost or cost of goods sold (CoGS) may be increasing due to inflation and supply chain disruptions. Working with operations to set a prime cost goal.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 116

2019 Compost Mobile Ordering Point of Sale 116

Restaurant365

JUNE 26, 2020

With more than 30 years in the franchising business, C21 Group/BLCO Enterprises has grown into managing 29 KFC, Taco Bell and A&W franchise locations across Canada and parts of the U.S., Background. employing more than 700 people. “Patty Hernandez at R365 is probably the best implementation specialist that we’ve ever had.”

Franchise 148

Franchise Franchising Cash Management Demo 148

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. A Guide to a Restaurant’s Ideal Profit Margin for Food . The margin varies depending on several distinct factors, such as location and type of cuisine served. . 30% food costs .

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). Most average restaurant revenue statistics reflect pre-COVID sales numbers.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Aaron Allen & Associates

JUNE 11, 2021

Even the most seasoned restaurant and foodservice technology management teams are looking for answers about the future of the industry. If you’re just starting out, you may want an advisor who has experience developing business plans or fundraising. Finding the Right Strategic Advisor Depends on Your Company’s Goals.

Point of Sale 59

Point of Sale Cash Management Consumer Goods Technology 59

The Food Corridor

JUNE 3, 2020

One such platform, What’s Good , was born as a spin-off from Crave, an aggregator system that makes it easier for chefs to order quality ingredients from local suppliers. The platform aggregates hundreds of suppliers so that customers can shop from many different sources at their convenience.

Food 87

Food Online Ordering Food Order Customer Service 87

Lavu

JANUARY 21, 2020

Preparing good meals and serving customers is always an exciting part of running a restaurant. Take time to understand terms like labor costs, costs of goods sold (COGS), prime costs, revenue, balance sheet, income statement, and more. A good accountant will help you in managing finances and producing key financial statements.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

Lavu

DECEMBER 20, 2019

Eighty-two percent of consumers consider social responsibility, including community involvement, when choosing. You can divide your customers into three groups: • Detractors who will go out of their way to tell people about a negative experience. Passives who won’t share their experience with your restaurant at all.

Social Media 78

Social Media Customer Experience Events Website Management 78

The Restaurant Times

OCTOBER 24, 2021

With restaurants shuttered, for millions of consumers staying home, takeout dinners were the only option. They’re not in high-traffic locations, but rather within a delivery radius of a large number of online consumers. Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. .

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

iTab POS

NOVEMBER 8, 2018

Customer service is a big part of the highly competitive restaurant business, and whoever delivers it best gains a competitive advantage over its challengers. When we talk about customer service, a big part of that is opening your business to as many customers as possible and the best way to do that is providing multiple payment options.

Cash Management 40

Cash Management Mobile Ordering POS Point of Sale 40

Modern Restaurant Management

MARCH 24, 2020

This edition of MRM News Bites features the National Restaurant Association, Absolute Brands, Bacardi, Tito's Vodka, Yum! Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. New Level of Hot Dog.

Food Supply 91

Food Supply Kitchen Safety Cash Management Food Safety 91

The Restaurant Times

JUNE 22, 2021

You should first identify the points about your restaurant that make it unique and list them down in the SWOT analysis table. Some of the strengths that restaurants might have are – an innovative menu, good location, good food quality, low prices, satisfying customer service, attractive packaging, and quirky marketing.

Point of Sale 52

Point of Sale Social Media Restaurant Law Government 52

ChefMod

OCTOBER 6, 2021

But, how have they managed to stay up and running so far? According to a report by the National Restaurants Association, more than 110,000 restaurants and bars closed their business for good or temporarily by the end of 2020. Over 8 million restaurant employees lost their jobs [permanently or temporarily.

2021 52

2021 Email Marketing Front of House Cash Management 52

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

The Restaurant Times

JUNE 25, 2021

In an exclusive conversation with The Restaurant Times , Mr. Amit Bagga, CEO & Co-Founder, Daryaganj Hospitality discusses how the brand has been successful in bringing the restaurant experience home with a unique delivery concept. The biggest challenge the industry is facing today is poor cash flow.

Customer Experience 72

Customer Experience Dine-in Kitchen Safety Cash Management 72

SpotOn

MARCH 4, 2024

While those classic cash registers did wonders back in the day, point-of-sale (POS) systems have now become the industry standard for small businesses and restaurants. To help make the best decision, we'll define the key elements of a robust POS system and the critical questions to ask when looking for a point-of-sale.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Modern Restaurant Management

DECEMBER 4, 2020

This edition of MRM Research Roundup features the Restaurant Resilience Index, the impact of reviews, shifitng consumer preferences and the importance of rewards. Pandemic and Restaurant Demand. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. percent demand decline.

Loyalty Program 130

Loyalty Program Fast Casual Online Ordering Consumer Goods 130

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. US Foods to Acquire Smart Foodservice.

Bar 139

Bar Cash Management Loyalty Program Point of Sale 139

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Restaurant Industry Consumer Perspectives.

2020 180

2020 Fast Casual Food Safety Guest Recovery 180

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. Takeout For Good. GroupRaise is inviting restaurants across the country to join their Takeout For Good initiative happening on June 2.

Food Safety 169

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 169

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. DoorDash Deep Dish.

2020 187

2020 Franchise Franchising Food Order 187