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How Restaurants Can Use Digital Hosts

Modern Restaurant Management

or place an order (for take out). Most people are calling to book especially when the online booking system says there are no available reservations, so many patrons call anyways thinking there is likely still capacity left. Access to the POS/online booking system if necessary. menu, hours, etc.),

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The Importance of Being Present

Modern Restaurant Management

I went with my husband and two sons, and I think we ordered about seven different sandwiches! Also, I am an open book about our business, and that has helped our team feel more connected in the business instead of just someone coming in to work a shift. How do you engage with customers in person and online?

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Table for One – Elevating the Solo Dining Experience

Modern Restaurant Management

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.

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Restaurant Operations Management: A Guide for Restaurant Owners

ChowNow

Restaurant operations management is the art and science of keeping a restaurant running smoothly, creating order in a naturally chaotic environment. The best-run restaurants dont leave things to chancethey rely on clear processes, well-trained teams, and smart decision-making to avoid costly mistakes.

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Restaurant Tablet Best Practices: Smart Strategies For Success

ChowNow

From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. To really get the most out of your tablets, you need to be strategic about how you choose them, use them, and train your staff. Each with its own notifications, dings, and order screens.

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Your Guide To Restaurant Email Marketing In 2025

ChowNow

A well-crafted email can remind a past guest to stop by again, encourage reservations for a new seasonal menu, or even boost online orders with a limited-time discount. A well-timed email with a special offer, new menu item, or exclusive promotion can be the nudge they need to place another order.

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Online Reputation Management For Restaurants: Tips To Boost Your Online Presence

ChowNow

When someone searches for your restaurant online, what do they see? Whether you like it or not, your restaurants online reputation is shaping first impressions long before a guest walks through your doors or even places an order. What is Online Reputation Management and Why Does it Matter?