7 Shifts

JULY 22, 2022

Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. Once you find your ideal candidate, their information is automatically filled into 7shifts so you can get your new hires on the schedule instantly, without the extra work. It costs an average of $5,864 to hire a new team member.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

EATER

AUGUST 10, 2022

Somewhere between “Dora the Explorer” and “No Reservations,” Sarah Thomas’s book series “Kalamata’s Kitchen” introduces kids to global cultures through food In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Sarah Thomas, author of Kalamata’s Kitchen.

Book 246

Book Food Back of House Food Order 246

Modern Restaurant Management

AUGUST 8, 2023

Below is an excerpt of " How to Hire: The Essential Guide to Recruit & Retain the Right People " by Clint Smith, Founder and CEO of CareerPlug. He wrote the book to give owners and operators a playbook to achieve hiring success. Hire the right people and do everything you can to keep them.

Recruiting 419

Recruiting Hiring Book Specials 419

Modern Restaurant Management

APRIL 10, 2025

While it’s simpler for restaurant management, it can lead to cash flow problems for smaller restaurants if they don’t keep their books properly balanced. It’s often the least liked for many employees because it leaves them to rely on only one check each month.

Cash Management 348

Cash Management Tip Distribution Website Management 2024 348

Culinary Cues

JULY 15, 2024

We hire and fire, increase pay, or add more staff, change restaurant menus or add convenience foods to reduce the need for qualified employees, or simply accept that poor attitudes and inconsistent product are just “the way it is.” The hiring process is one of the most important steps in designing and delivering a great product or service.

Leadership 472

Leadership Food Truck Employee Relations Training 472

Modern Restaurant Management

OCTOBER 8, 2024

Restaurant operators have long grappled with the question, "Should I hire for soft or hard skills?" If I had to choose between hiring someone for their technical knowledge or interpersonal skills, I would choose the latter every single time. " and for good reason. Spoiler alert: It’s not hard skills.

Hiring 419

Hiring Cash Management Customer Service Leadership 419

Modern Restaurant Management

APRIL 14, 2025

It was included in my proposal, so it was always part of the mission statement of this book. I had a brilliant recipe tester, Bonnie Benwick, who crossed all my ts for me (pro-tip: hire a whip-smart recipe tester if you ever decide to include recipes in a book) and I'm thrilled with how everything turned out.

Book 221

Book Food Safety Fine Dining Magazine 221

7 Shifts

FEBRUARY 15, 2022

About a year and more than a dozen episodes later, we had the privilege to interview a wide range of folks with advice on everything from hiring staff , to creating content, to providing benefits, and increasing profits. Storytelling is an essential part of the hiring process. Hire for fit rather than skill.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

AUGUST 23, 2021

The following principles are adapted from the author’s new book, Leading the Customer Experience. Innovation, the late Peter Drucker pointed out in his landmark book, The Discipline of Innovation, is the “effort to create purposeful, focused change in an enterprise’s economic or social potential.”

Innovation 495

Innovation Fine Dining Website Management Coaching 495

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever. This requires shared hiring, training, and supplier management.

Management 370

Management Management Document Hiring 370

Social Hospitality: Restaurants

MARCH 27, 2020

It’s also wise to implement a strong reservation abandonment strategy that allows you to recover most of the direct bookings. . The Hilton Workforce Resource Center provides an overview of companies that are still hiring. That said, many of these clients will search for deals and offers to re-book their event this fall.

Hospitality 454

Hospitality Marketing Travel Hotels 454

7 Shifts

NOVEMBER 15, 2024

Hiring the right people can make or break your business. What interview questions do you ask when hiring new restaurant employees? What interview questions do you ask when hiring new restaurant employees? As such, a manager must know how to hire employees who can deliver quality customer service.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

SEPTEMBER 14, 2022

Control Costs : With automated table reservations to take orders on mobile devices, AI in restaurants can help the owners save money on hiring more staff. Hiring and Staff Management : Staffing is a significant challenge for any food and beverage business. Restaurants can operate with less staff and less overhead.

Front of House 529

Front of House Mobile Ordering Loyalty Program Back of House 529

Modern Restaurant Management

AUGUST 1, 2022

While in other industries it’s common to have a dedicated HR or recruiting team, in the restaurant business, general managers typically handle hiring and training as well, on their own. It’s common for candidates to book same-day or next-day interviews, and easy to automate, freeing up GMs for other work.

Recruiting 510

Recruiting Email Marketing Inventory Training 510

7 Shifts

MARCH 22, 2021

Manager Log Books. Manager Log Books ?? Using payroll software is a great alternative to hiring a payroll specialist or agency to manage your restaurant's payroll. These tools can help you and start spending more of your time doing what you love and growing your business for the future. Restaurant Employee Scheduling Software.

Management 435

Management Management Book Communication 435

7 Shifts

OCTOBER 9, 2020

Restaurant website design: Taking a DIY approach vs. hiring a web development team Consider whether you want to build your restaurant's website or hire someone to do it for you. Do I have the budget to hire a web development team? Consider these key questions: Do I have the skills to complete this project?

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Modern Restaurant Management

JUNE 24, 2021

Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone. With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle.

Marketing 510

Marketing Social Media Mobile Ordering Website Management 510

7 Shifts

JULY 29, 2020

Restaurants must be picky, however, to ensure that new hires are good fits for the long term and that they’ll work safely alongside existing staff. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

AUGUST 10, 2022

For most teenagers and young adults, summertime means a break from the books and long hours of studying. Additionally, inexperienced and/or newly hired seasonal workers are more likely to be injured than those who have been on the job for a while. million or 22.5 million younger workers. Host a Q&A Session for New Employees.

Employee Relations 439

Employee Relations Restaurant Law Food Safety Equipment 439

7 Shifts

JULY 16, 2021

In this guide, we'll go through everything you need to open a new coffee shop, from market research to buying coffee to hiring the best team. Staffing: Find, Hire, and Schedule. YOu can do this yourself with software like SmartDraw , or hire a restaurant architect to help you devise it. Staffing: Find, Hire, and Schedule.

License 459

License Hiring Equipment Small Business 459

Harbor Touch

MARCH 18, 2025

Ive been in those shoes, scrambling to balance the books while keeping the kitchen humming. Work Opportunity Tax Credit: Hire Smart Hiring veterans, ex-felons, or folks from empowerment zones? The Work Opportunity Tax Credit (WOTC) gives you up to 40% of their first-year wages, max $2,400 per hire.

Point of Sale 138

Point of Sale POS Restaurant Law Equipment 138

7 Shifts

JUNE 3, 2022

Showcase your core values in your employee handbook, in new-hire training, on your company careers page. Some people from the café; applied, and we hired one of them. Use Manager Log Books. Use log books to give your day and night manager a way to share notes with each other. Lack of recognition. Collect feedback.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

MARCH 27, 2024

Scott Greenberg addresses that challenge in his new book, Stop the Shift Show: Turn Your Struggling Hourly Workers Into a Top-Performing Team. What do you hope readers take away from the book? The book also offers tools to engage employees, build better, longer-lasting teams them, and boost their performance.

Coaching 277

Coaching Franchise Franchising Book 277

Embrace the Suck

FEBRUARY 12, 2020

I keep detailed coaching notes from every client I have had over the past 11 years as The Restaurant Coach™ Some of those stories make it into my books, speaking gigs, podcasts, or just as a solid warning to new clients about what not to do! Bad hiring is a disease. I think Uber is hiring. Reading books.

Coaching 337

Coaching Email Marketing Communication Book 337

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management 397

Management Management Email Marketing Point of Sale 397

EATER

SEPTEMBER 15, 2023

A sense of nostalgia pervades the book, much as it does the island itself; the book is as much a report on how Taiwan feels as how it tastes. Look, we” — she and a research assistant and a historian she hired for the book — “put a lot of research into this. You can’t divorce politics and food in Taiwan. You just cannot.”

Food 363

Food Book Food Supply Food Order 363

7 Shifts

AUGUST 2, 2022

Danny Meyer has long been a proponent of hiring for cultural fit, and training for skills required to do jobs: “Emotional skills are kind of baked in by the time we've already hired you. Recommended Reading: How to Build (and Maintain) Epic Restaurant Culture. You can train skills, but you can't change who someone is.

Leadership 370

Leadership Webinar Hiring Training 370

Modern Restaurant Management

AUGUST 28, 2024

This ensures that new hires are aligned with the brand's expectations from the start. Many consumers expect to be acknowledged or responded to almost immediately for bookings or customer service inquiries, and value flexible and convenient policies that routinely prioritize the customer first.

Social Media 443

Social Media Loyalty Program Customer Service Customer Experience 443

Modern Restaurant Management

FEBRUARY 15, 2021

But it would take another book to cover how academia fails to address these unique characteristics and nurture these future “single task” nonconformists. This industry is one of the places where people diagnosed with ADD truly succeed.

Management 449

Management Management Point of Sale Seasonal Menu 449

Culinary Cues

MARCH 15, 2021

The businesses that will hire your students need to be vested in your effort – this is how success is defined. When there are 100 reservations on the books – you don’t have the luxury of spending three hours to turn six-dozen potatoes. If not, how will you be able to create a clear career path for your graduates? LACK OF REPITITION.

Education 587

Education Food Supply Communication Training 587

Culinary Cues

MARCH 21, 2022

Attention to detail cannot be turned on and off, so how a cook organizes his or workstation in the restaurant is how he or she will organize their home kitchen, their clothes, books, records, and food supplies. Hire people with the capacity and set the standards of organization that everyone must buy into.

Front of House 443

Front of House Back of House Point of Sale Food Order 443

7 Shifts

MAY 31, 2021

Recruiting, hiring, onboarding, scheduling, engaging, paying, and losing employees all surface up into restaurant HR management. Restaurants need an operating model in place to ensure the right employees are hired, well-trained, actively engaged, feeling productive, and ultimately retained for as long as possible. Scheduling.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. An additional resource that will help you as a manager is a book entitled, “Unreasonable Hospitality,” by Will Guidara.

Management 417

Management Management Back of House Customer Service 417

EATER

AUGUST 27, 2020

In her role at Simon & Schuster, Davis launched Inkwell Book Club, a national online book club celebrating Black authors. Davis is a vice president at Simon & Schuster, where she founded and now leads 37 Ink, an imprint dedicated to sharing stories from marginalized communities.

Social Media 318

Social Media 2013 Book Back of House 318

7 Shifts

SEPTEMBER 9, 2024

Hiring and retaining staff has always been a challenge for businesses in the food industry. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff. With an average turnover rate of 79.6% Always include the starting wage or salary range in your job postings.

2024 335

2024 Social Media Insurance Leadership 335

7 Shifts

SEPTEMBER 10, 2021

Equitable wages are also a great way to stand out in a tough hiring market. Book a demo today. Book a demo today. This makes sure that your team is being tipped out equally, regardless of shift or the type of work they're doing. Team members feel more valued and stick around longer. Improved teamwork.

Tip Distribution 370

Tip Distribution Management Management Back of House 370

ChowNow

MARCH 14, 2025

Effective labor management means hiring the right people, providing thorough training , creating efficient schedules, and building a culture that keeps employees engaged. How to Solve It : Hire with retention in mindlook for candidates who fit your restaurants culture, not just the job description.

Operations 195

Operations Management Management Front of House 195