Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Goliath Consulting

OCTOBER 4, 2023

An insight into upcoming holidays and marketing strategies every restaurant owner needs to embrace. As the world comes alive with holiday spirit, it’s imperative that restaurant owners stay ahead of the game. Engage your chef to come up with innovative dishes that are exclusive to your restaurant.

Marketing 195

Marketing Loyalty Program Seasonal Menu Events 195

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

JULY 16, 2020

Is your restaurant putting itself front and center or have you unintentionally silenced your brand’s voice? All it takes is an Internet connection, a bit of marketing savvy, and these expert tips. Social media marketing isn’t exactly a no-brainer, but it doesn’t have to be complicated either.

Social Media 505

Social Media Coupons Download Entertainment 505

Culinary Cues

FEBRUARY 9, 2022

The chef must define that destination: how the restaurant wants to be perceived by all stakeholders. [] A Mentor to Others. Budgeter Cost Controller and Analyzer Marketing Resource. THE LAW: First and foremost – the restaurant must be profitable! Restaurant Consulting. www.harvestamericacues.com BLOG.

Restaurant Law 450

Restaurant Law Coaching Café Sourcing 450

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. . 'Safety'

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

APRIL 2, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S.

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

ChowNow

SEPTEMBER 26, 2024

Email marketing is a powerful tool to drive repeat orders and boost diner loyalty. Not only do the majority of customers like to be contacted by brands via email according to surveys , the average Return on Investment for email marketing is $36 for every dollar spent.

Email Marketing 195

Email Marketing Marketing Loyalty Program Online Ordering 195

ChowNow

SEPTEMBER 30, 2020

When brainstorming restaurant marketing ideas, many restaurateurs seek out strategies that will help bring in new customers. Marketing to your existing customers keeps your restaurant top of mind leading to increased order frequency and higher ticket sizes. Start a restaurant loyalty program.

Loyalty Program 397

Loyalty Program Marketing Email Marketing Social Media 397

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. Write a Marketing Plan. Social Media. Share how it's made!

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. In fact, diners who download restaurant apps order twice as often as diners who don’t, according to ChowNow internal data. Market your restaurant app via email.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. A good mission statement is effective in acting as a guiding light for the way in which a company conducts itself. Freedom for the soul.”

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

Modern Restaurant Management

SEPTEMBER 2, 2022

Improving your restaurant’s SERP rankings can help generate more online visibility and subsequently more online sales. Six Tips to Improve Your Restaurant’s Local SERP Rankings. Here are six tips to help your restaurant’s local SERP rankings. Commercial intent is key when it comes to keywords for restaurants.

SEO 450

SEO Social Media Point of Sale Reference 450

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2017 ??

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

FEBRUARY 26, 2024

There was an initial moment, maybe as a young guest in a restaurant, or possibly as a “first job” dishwasher, when the light bulb switched from off to on. With a friend in tow, you made a reservation at a noteworthy new restaurant in town. There was a time, maybe not too long ago, when you knew very little about food and cooking.

Food Order 417

Food Order Presentation Café Waste 417

7 Shifts

SEPTEMBER 10, 2021

Learn how to write a killer restaurant mission statement to be among the select few that can. Restaurant mission statements matter whether you're opening a restaurant or refreshing your brand. They provide insights into business strategy, guide business decisions, and are a reminder of why you started. The result?

Customer Service 370

Customer Service Fast Casual Customer Experience Back of House 370

7 Shifts

OCTOBER 9, 2020

According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. This rise in digital interactions has made it critical for restaurants to have well-designed websites. How to build your restaurant’s website.

Design 397

Design Online Ordering Social Media Website Management 397

Goliath Consulting

SEPTEMBER 14, 2020

With all the trouble the pandemic has given the restaurant industry these past couple months, you might be surprised to hear that restaurant franchising opportunities have never been stronger. Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2).

Franchise 393

Franchise Franchising 2021 Fast Casual 393

Harbor Touch

MARCH 18, 2025

Running a restaurant is a demanding job. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Its practical wisdom drawn from years of supporting restaurant managers, crafted to stand the test of time.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable. 8 Reasons Why Restaurant Workers Quit — And How To Prevent It. 7shifts Tip Pooling and Distribution Software for Restaurants.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

JUNE 1, 2020

On the micro level, let’s look at the restaurant industry, an industry that is truly in a crisis situation. We hear of major restaurant companies that struggle, but pay far less attention to the small business, the independent restaurant that represents the largest segment of the industry and the most fragile.

Leadership 80

Leadership Supplies Guest Recovery Small Business 80

7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. I'm so sorry, I'm not doing that anymore.’

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. From big, important ideas to use-today tactics, here are the best takeaways we heard on Season One of the Restaurant Growth Podcast. Restaurant owners do so much.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Culinary Cues

NOVEMBER 6, 2022

I have always loved the restaurant business. My professional life has been dedicated to the kitchen, the people of restaurants, the ingredients and their source, the process and the adrenaline, the service and an opportunity to make people happy, and of course those plates as they slide down the pass.

Food Truck 449

Food Truck Customer Service Customer Experience Food Supply 449

ChowNow

NOVEMBER 11, 2020

For restaurant owners, using third-party delivery apps like DoorDash, UberEats, Grubhub, and Postmates can seem like a necessary evil. Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

Bingage

NOVEMBER 11, 2022

Promoting our products and brands in WhatsApp is said to be WhatsApp marketing. It connects the restaurant to the customers effectively and they can have good relationships among them. There is a huge chance to increase engagements by whatsapp marketing. Key Benefits of WhatsApp Marketing.

Marketing 98

Marketing Coupons Point of Sale Advertising 98

Culinary Cues

MARCH 4, 2022

Like me, you want to jump in and help that restaurant solve their challenges. Restaurant Consulting. www.harvestamericacues.com – BLOG. You breathe out and shake your head again knowing that as much as you try to convince yourself, those jobs are not part of your portfolio anymore. PLAN BETTER – TRAIN HARDER.

Coaching 474

Coaching Training Fine Dining Article 474

ChowNow

JUNE 20, 2024

Running your own restaurant requires much more than meets the eye. Aside from making sure everything is up and running properly and customers are happy, owning and operating a restaurant often means you work as your own marketing machine, and oftentimes, you have to get creative. Why is SEO for restaurants so important?

SEO 195

SEO Social Media Website Management Mobile Ordering 195

Black Box Intelligence

JUNE 4, 2025

What Restaurant Brands Need To Know The Cost of Ignoring Market Trends Missing a market trend doesnt just mean falling behind. Being close to the market isnt just a nice-to-have; its a necessity for survival. Being close to the market isnt just a nice-to-have; its a necessity for survival. Heres what we found.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Culinary Cues

JULY 27, 2022

Those flavors are restaurants we have visited, chefs who inspire us, family traditions that are part of our background, trips that we have made, books we have read, markets we have visited, kitchens where we have worked, and fellow cooks with whom we have shared a stove. www.harvestamericacues.com BLOG. CAFÉ Talks Podcast.

Influencer 440

Influencer Fine Dining Travel Book 440

Restaurant Engine

DECEMBER 25, 2024

According to one industry expert , 54% of diners visit the same restaurant over and over. Yet, they also frequent your restaurant because of your story and your unique identity. The restaurant industry is wildly competitive, and you want to give diners a reason to visit your restaurant. What makes your restaurant unique?

Social Media 93

Social Media Customer Experience Email Marketing Customer Service 93

7 Shifts

MARCH 8, 2023

They guide us with our mission and vision and inform the way we work - day in and day out. During a marketing meet-up, I made a heteronormative comment and Shannon immediately addressed it (with care). This blog was so powerful and resonated with me so much, it is an absolute masterpiece. Not just another acronym.

Customer Experience 366

Customer Experience Leadership Blog Employee Relations 366

Culinary Cues

SEPTEMBER 7, 2019

I can’t remember where I first saw this picture, but regardless – I found it so telling of the soul of a restaurant worker. I find that restaurant employees represent a portal into the human condition – a sampling of a cross section of America – it’s challenges and its opportunities.

Blog 323

Blog Take-out Customer Service Sourcing 323

Indoor Media

JULY 27, 2017

When you own a growing restaurant, every day you strive to create a friendly atmosphere and be a part of your customers’ daily routines or perhaps even lifelong memories. This includes new restaurant marketing ideas and even operational tips. Nation’s Restaurant News. Next Restaurants. Look no further!

Blog 88

Blog Marketing SEO Website Management 88

ChowNow

JULY 10, 2024

Launching a restaurant is an exciting journey that can be filled with lots of twists and turns, but there’s a lot of effort and intention that goes into the process before you even open your doors to customers. For starters, it’s essential to start off with a well-structured and intentional restaurant business plan.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. So, how can you do this?

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. That’s why digital marketing is so important. Consider the fact that 30% of 18-35 year olds will actively avoid restaurants with a weak Instagram presence.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284