Restaurant365

DECEMBER 6, 2019

Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. If they’re trying to remember all the refill requests and extra sides of ranch, they may forget to upsell items while taking a pen-and-paper order. A Mobile POS Increases Order Efficiency.

POS 117

POS Blog Mobile Ordering Front of House 117

Indoor Media

SEPTEMBER 12, 2020

Okay, so I’m not talking about dating, I’m talking about auto shop customers. While some businesses can survive with one-and-done customers, the most profitable ones build a foundation of trust and respect that keeps customers coming back. Quality customers are what make an auto shop successful. Communicate Effectively.

Ordering 145

Ordering Email Marketing Customer Service Communication 145

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 397

Management Management Kitchen Safety Front of House 397

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. Welcome the simplicity and efficiency of tableside ordering services. What is tableside ordering? All orders go from a digital device and directly to the kitchen.

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Modern Restaurant Management

JANUARY 22, 2024

But precisely, how can you determine what customers want? Businesses must remain ahead of the curve by checking all the correct boxes as customer tastes evolve at an unparalleled pace. Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience.

Loyalty Program 156

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 156

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. They want to be able to order it the minute they think about it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Culinary Cues

NOVEMBER 17, 2020

More difficult than you may have thought, more chaotic than you might expect, more poetic than you realize, and more fulfilling than you would understand: this, to me, describes the environment of the professional kitchen that few customers are able to view or experience. This includes back waiters, bus personnel, and bartenders.

Seasonal Menu 517

Seasonal Menu Back of House Customer Service Front of House 517

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. What is suggestive selling?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. It’s essential to look at past facts, previous diner ordering habits, and the ebb and flow of trends. Suppose you are considering adding restaurant online ordering or third-party delivery integration. The Key to Success is Knowing the Facts.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

TastyIgniter

JANUARY 8, 2024

Explore how technology revolutionizes the restaurant industry in TastyIgniter's latest blog. Discover insights on online ordering systems, kitchen automation, and the critical role of developers in enhancing dining experiences. Learn about the impact of data analytics on customer service and strategic decision-making.

Online Ordering 52

Online Ordering Food Order Ordering Customer Experience 52

Focus POS

MARCH 31, 2021

5 Ways Restaurants with Online Ordering are More Successful. . Changing customer preferences have encouraged tech-savvy trends to soar in every industry, and restaurants are no exception. It’s important to note that this trend won’t be going away anytime soon; now more than ever, customers crave the convenience of online ordering.

Online Ordering 99

Online Ordering Ordering Email Marketing Back of House 99

Culinary Cues

AUGUST 18, 2022

I was probably 10 or 11 years old on a shopping trip with my parents when we walked by a diner window with full view of their short order cooks. The difference between the two happens before the first order is received. As I look back, those short order cooks in the Buffalo diner window had it all together. It was amazing!

Customer Experience 411

Customer Experience Food Order Hiring Café 411

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. He knew that online ordering would be increasingly important to a restaurant’s success as this trend continued.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Culinary Cues

JULY 14, 2023

If you are opening a full-service, high-end restaurant then make sure that it is unbelievably great, a restaurant that becomes a destination, the type of operation that is a benchmark for everyone else, a place that gets people excited and leaves them scratching their head wondering: “how can any restaurant be that great?”

Cash Management 299

Cash Management Uniforms Food Supply Café 299

Culinary Cues

JANUARY 8, 2021

So here is the good news: there will be ample opportunities in 2021 and beyond for chefs, cooks, managers, and service staff who recognize the immediacy of the challenge and the new skill set that will be required of successful players and leaders in the field. www.harvestamericacues.com BLOG. If this is your M.O. CAFÉ Talks Podcast.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

EATER

APRIL 2, 2024

Not the customers, who feel gouged by an avalanche of fees. After all, some people, especially those with disabilities, rely on such services — but then, it is difficult work, and everyone ought to tip well. What apps take from restaurants and customers To be sure, delivery apps are convenient. Then add the taxes and tip.

Delivery 142

Delivery Restaurant Law Food Customer Service 142

Culinary Cues

NOVEMBER 6, 2022

My professional life has been dedicated to the kitchen, the people of restaurants, the ingredients and their source, the process and the adrenaline, the service and an opportunity to make people happy, and of course those plates as they slide down the pass. They are all part of my passion for the preparation and service of food.

Food Truck 393

Food Truck Customer Service Customer Experience Food Supply 393

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Culinary Cues

FEBRUARY 20, 2024

It’s the same with nearly everything in life, especially businesses that provide a product or entertainment service. Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. I’ve ordered the same thing every Friday for the past ten years!”

Coaching 350

Coaching Small Business Café Entertainment 350

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

2022 375

2022 Food Truck Merchandise Point of Sale 375

Culinary Cues

MARCH 26, 2022

Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff. Service is off.” You, of course want to make sure that your staff and customers are safe and that you are doing everything to protect their health.

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

Culinary Cues

JUNE 14, 2022

64% of those independent restaurants were “full-service”. Everywhere you look, people are beginning to line up for a return to the good old days of restaurant service. Passion, interest in learning, service orientation, personality, and drive will, as always, set the stage for a dynamic team and a successful restaurant.

Fine Dining 468

Fine Dining Food Supply Customer Service Presentation 468

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. What is suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Restaurant365

NOVEMBER 6, 2020

.” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. But since the rush to shift operations to off-premise channels, have you actually been able to step back and evaluate which order modes are the most profitable? Drive Thru.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. Benefits for Foodservice Providers For foodservice providers, the benefits are manifold.

Dietary Restrictions 78

Dietary Restrictions Online Ordering Customer Experience Catering 78

Culinary Cues

FEBRUARY 28, 2021

We know them by name, we oftentimes buy their products and services, we read about their success, and we aspire to be like them in some small way. Now here is the kicker – excellence has very little to do with the price you charge or the type of product or service you provide. www.harvestamericacues.com BLOG. CAFÉ Talks Podcast.

Uniforms 449

Uniforms Fine Dining Small Business Customer Service 449

Restaurant Technology Guys

APRIL 25, 2023

From menu planning to staff management, customer service to financial management, marketing to ordering and delivery, ChatGPT can help you save time, reduce costs, and improve customer satisfaction. Learn more about how ChatGPT can assist your restaurant by reading our latest blog post.

Operations 78

Operations Blog Customer Service Technology 78

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Clover - Restaurants

APRIL 9, 2024

They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers. They act as a one-stop shop, offering bulk ordering and eliminating the need for restaurants to manage multiple vendors for each item.

Food Supply 98

Food Supply Online Ordering Food Truck Food Order 98

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared. The most popular POS systems will likely be those that integrate digital ordering.

Online Ordering 191

Online Ordering Point of Sale Website Management Inventory 191

Focus POS

OCTOBER 2, 2019

Self order kiosks have slowly been revolutionizing the way many industries do business. It’s no surprise—self order kiosks have been instrumental in helping restaurants meet customer expectations and demands while growing their bottom lines. Self order kiosks are veritable line-busting machines. Order Customization.

Ordering 79

Ordering Front of House Airlines Mobile Ordering 79

Modern Restaurant Management

JANUARY 18, 2021

As the world quickly came to a screeching halt in the early months of 2020, restaurants quickly accelerated an already existing shift towards digitalization to adapt to customers' new safety and priorities. For some customers, digital touchpoints may be the only ones they have with your brand. Prioritize Digital Experiences.

Loyalty Program 199

Loyalty Program Mobile Ordering Customer Experience Online Ordering 199

The Restaurant Times

NOVEMBER 17, 2021

Restaurants are now adjusting to the new normal and online ordering is paving the path to success for many restaurants. Dine-in income has dropped by over half and as a result, numerous eateries have closed or are considering transitioning to online ordering. Online restaurant ordering systems aren’t only a product of COVID-19.

Online Ordering 52

Online Ordering Ordering Front of House Food Order 52

Modern Restaurant Management

MARCH 9, 2022

We've all ordered our favorite food online at least once from a local restaurant, and it was cold when it arrived at our doorstep. Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Delivery of cold food leads to loss of customer.

Compost 204

Compost Sustainability Online Ordering Kitchen Safety 204

Modern Restaurant Management

SEPTEMBER 10, 2021

Combining a shortage of customers and employees as a result of the COVID-19 pandemic with the ongoing flux of health code restrictions, restaurants are struggling to drive traffic and relevance within respective customer bases. Restaurateurs seeking to drive explosive traffic must employ explosive solutions.

Entertainment 186

Entertainment Social Media Customer Service Technology 186