Culinary Cues

MAY 8, 2023

The chef is responsible for hiring, training, coaching, evaluating, and scheduling employees keeping in mind their skill level, personal issues and responsibilities, demands of specific positions in the kitchen (not everyone fits in every role), and an ever-changing influx of customers with their own demands.

Kitchen Safety 432

Kitchen Safety Food Safety Coaching Training 432

Culinary Cues

FEBRUARY 13, 2022

The good news is that restaurants are beginning to see an increase in sales as more and more customers return to in person dining in addition to their new habit of ordering for home delivery. SKILL SET: One way to not only reduce costs, increase profit, and build an even better guest experience is to offer variety on the plate.

Compost 440

Compost Fine Dining Waste Café 440

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

APRIL 3, 2020

Possible strategy: More space between tables and controlled limits on customers allowed at one time. How do we balance lower volume with financial needs of the operation? [] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Let your customers know that safety and sanitation is your most important job.

Guest Recovery 319

Guest Recovery Social Media Kitchen Safety Food Safety 319

7 Shifts

JULY 30, 2021

You may have the finest ingredients, the friendliest staff, and a picture-perfect venue, but if your restaurant isn't getting noticed, all that hard work will go to waste. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Write a Marketing Plan.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Typsy

JANUARY 25, 2021

Your online presence can help you find reach new customers, and keep the ones you already have engaged with your brand! If the user experience is too confusing, or people feel like you're wasting their time, they'll leave your site and probably won't come back.

Design 160

Design Hospitality Waste Customer Experience 160

Culinary Cues

APRIL 26, 2020

It matters not whether you are selling a Wagyu beef tenderloin or a fried chicken sandwich – what is essential is that your product is so good, so well prepared, so special that customers look at it, smell it, and take that first bite followed by a pause of surprise and a response that begins with “WOW”! Convenience is the name of the game.

Guest Recovery 312

Guest Recovery Kitchen Safety Customer Service Food Safety 312

Squirrel Systems

MARCH 8, 2024

This blog post will explore the current state of robotics in restaurants, examine its benefits and challenges, and speculate on how this technology might evolve. These robots use sensors and navigation algorithms to move around the dining area, avoiding obstacles and ensuring a smooth delivery of customer orders.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? The good news?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

QSR Automations

JANUARY 15, 2024

Higher Food Quality, Less Waste One of the standout features of ConnectSmart® Kitchen is the ability to manage the flow of food around the kitchen, ensuring that all food arrives at the table at the same time. Join our blog list: Subscribe! There’s plenty more to look out for in 2024; want to stay on top of the latest industry news?

2024 52

2024 Operations Front of House Social Media 52

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Provide valuable input on pricing, menu adjustments, and marketing initiatives to enhance the overall dining experience. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Culinary Cues

MAY 18, 2020

FAMILY STYLE: These operations, oftentimes ethnic based, can provide you with an appreciation for the early and late majority of customers who patronize restaurants. Learn how food experiences can set the stage for positive action. www.harvestamericacues.com BLOG. This is nearly 70% of all restaurant diners.

White Paper 519

White Paper Certification Food Safety Food Supply 519

Hot Schedules

SEPTEMBER 3, 2021

They want to be on the floor, face-to-face with customers, making sure guests are getting the best experience possible in your stores. Everyone feels taken care of when the manager swings by to check in with staff or interact with customers. Is Your Back Office Sinking Productivity? b3lineicon|b3icon-list-add|?

Food Safety 147

Food Safety Back of House Front of House Inventory 147

Goliath Consulting

JUNE 23, 2023

With its ability to streamline operations, elevate customer experiences, and drive overall success, AI has become an indispensable asset for modern restaurants. Predictive analytics, for example, can empower restaurants to anticipate customer demand, enabling them to optimize inventory levels, reduce food waste, and minimize costs.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Moreover, availability of online foodservice apps, together with third-party delivery services, has made it easier for customers to forego a trip to the restaurant.

Online Ordering 196

Online Ordering Point of Sale Website Management Inventory 196

Culinary Digital

JANUARY 2, 2024

In the ever-evolving food industry landscape, one concept stands out as a catalyst for operational efficiency, cost-effectiveness, and improved customer satisfaction: streamlined menu options. These improvements can boost revenue by accommodating more customers and enhancing overall dining or event experiences.

Menu 59

Menu Seasonal Menu Customer Experience Customer Service 59

Modern Restaurant Management

JANUARY 22, 2020

When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.

Customer Service 228

Customer Service 2020 Social Media Mobile Ordering 228

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. For entrepreneurs, ghost kitchens offer the opportunity to experiment and launch their restaurant brands at minimal cost and less risk than opening a physical location.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Clover - Restaurants

APRIL 25, 2024

Read on to learn about how to create recipe card templates that maximize both employee efficiency and customer satisfaction. In fact, we’ll tell you why sharing your secret sauce can even be a key to customer loyalty. Leverage your recipe cards for marketing You know your dishes are good when customers start asking for the recipe.

Design 52

Design Loyalty Program Social Media Allergens 52

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. It can also lead to poor customer service and shortcuts that lead to inefficient operations.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability.

2022 148

2022 Food Supply Entertainment Hospitality 148

The Restaurant Group

NOVEMBER 24, 2022

Experiential Dining Despite over two years of pandemic-induced slowdowns in dine-in traffic, unique dining experiences will continue to attract huge audiences. The trend centers on providing customers the opportunity to enjoy a unique experience with delicious food. Their businesses are sure to stand out from the crowd.

2023 88

2023 Consumer Goods Advertising Customer Experience 88

QSR Automations

MAY 2, 2024

In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience. Traditionally, bartenders relied on experience, intuition, and manual processes to craft cocktails. From the ambiance of the venue to the precision of the cocktails, every small detail matters.

Social Media 64

Social Media Front of House Innovation Technology 64

Focus POS

SEPTEMBER 3, 2020

They provide clear, easy-to-read instructions for each order, complete with modifiers and customer instructions, so that your kitchen staff can better prioritize, and you can achieve greater accuracy. Increased customer satisfaction. Bad experiences can turn loyal customers away and put a blemish on your reputation.

POS 174

POS Waste Customer Service Customer Experience 174

7 Shifts

AUGUST 10, 2020

In this blog, we’ll walk you through best practices for organizing your back office, reducing unnecessary clutter, and preserving your office as a place of efficiency. If you answer to question #1 is yes, and question #2 is no, you’re not embodying the behaviors you expect from your staff, who in turn interact with your customers.

Document 351

Document Restaurant Law Book Point of Sale 351

Culinary Cues

OCTOBER 16, 2019

If you don’t want the job, then call ahead, thank the chef for his or her time, and cancel well before your scheduled time – don’t waste others time that is allotted to hearing your story. When we rush and cut corners because we are busy – we violate the trust that customers invest in and relinquish our pride at the same time.

Uniforms 322

Uniforms Equipment Small Business Customer Experience 322

Cheetah

FEBRUARY 23, 2022

Those rushing back to their local restaurants for the full dine-in experience have lots to choose from. Anything that can save expensive labor hours, reduce storage, enhance food safety and limit food waste is in dire need by restaurants – and that’s exactly what the New Marketplace provides. Reading Time: 4 minutes.

Food 148

Food Food Supply Food Truck Online Ordering 148

Restaurant365

MAY 20, 2020

These top items will draw customers in and should be listed first in their respective sections on the menu. The four main factors that would lead to variances between actual and theoretical food costs are waste, errors, portioning, and theft. Achieve the Labor Budget While Maintaining Great Customer Service. Conclusion.

Inventory 148

Inventory Food Order Customer Experience Waste 148

The Rail

APRIL 25, 2023

Effective delivery management is crucial for restaurants to ensure timely and accurate deliveries, maintain customer satisfaction, and ultimately, drive revenue. In this blog post, we'll explore the next generation of restaurant delivery management in 2023 and beyond.

2023 59

2023 Delivery Management Management 59

Culinary Cues

APRIL 5, 2021

What is a chef, what restaurant experiences are there beyond grilled hard rolls and eggs over easy, and what does a really great meal look and taste like? [] FIND YOUR BENCHMARKS. There will be many people who will critique your work: employers, peers, employees, and customers. www.harvestamericacues.com BLOG.

Take-out 381

Take-out Small Business Food Order Café 381

OneDine

JANUARY 9, 2024

With the onset of 2024, there’s no better time for restaurateurs to embrace innovative technological advancements to streamline operations, enhance customer experiences, and stay ahead in a competitive market. This trend not only minimizes physical contact but also offers convenience and efficiency to both customers and staff.

2024 52

2024 Technology Customer Experience Sustainability 52

Focus POS

DECEMBER 4, 2020

Online ordering provided a way for restaurateurs to reach customers within the comfort and safety of their own homes, shifting online ordering functionality from a nice-to-have feature to an absolute necessity. Restaurateurs need to invest in a system that will improve operational efficiency while also meeting customer demand.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Margin Edge

FEBRUARY 3, 2022

Thanks to having a sales team made up exclusively of former operators, chefs and general managers, with 350+ years’ of collective experience, we’ve picked their brains and come up with a list of six ways restaurants can make a big impact in 2022 based on their experiences and tried-and-true tricks. Track waste.

2022 98

2022 Food Seasonal Menu Waste 98

Restaurant365

JUNE 15, 2021

You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. In this blog, Part 2 of 2, we explore critical restaurant KPIs about your BOH data to review for long-term profitability. This can lead to food waste or poor food quality. Read Part 1 here ).

BOH 78

BOH FOH Point of Sale Back of House 78