7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. The result was a 25% percent spike in sales in just two months. Among these five customers, every second individual remarks they would like to buy meal kits from these ghost kitchens.

Online Ordering 197

Online Ordering Point of Sale Website Management Inventory 197

Hot Schedules

JULY 26, 2021

Rather than limiting inventory or reducing the customer experience, here are five ways the right retail scheduling solution empowers managers to cut costs through efficient workforce management — without burning out the staff. Enforced clock-ins through an integration with your Point-of-Sale (POS) system and labor management tools.

Retail 148

Retail Point of Sale Employee Relations Inventory 148

7 Shifts

AUGUST 10, 2020

In this blog, we’ll walk you through best practices for organizing your back office, reducing unnecessary clutter, and preserving your office as a place of efficiency. If you answer to question #1 is yes, and question #2 is no, you’re not embodying the behaviors you expect from your staff, who in turn interact with your customers.

Document 351

Document Restaurant Law Book Point of Sale 351

Modern Restaurant Management

JANUARY 22, 2020

When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.

Customer Service 229

Customer Service 2020 Social Media Mobile Ordering 229

The Restaurant Group

NOVEMBER 24, 2022

Experiential Dining Despite over two years of pandemic-induced slowdowns in dine-in traffic, unique dining experiences will continue to attract huge audiences. The trend centers on providing customers the opportunity to enjoy a unique experience with delicious food.

2023 88

2023 Consumer Goods Advertising Point of Sale 88

Focus POS

DECEMBER 4, 2020

Online ordering provided a way for restaurateurs to reach customers within the comfort and safety of their own homes, shifting online ordering functionality from a nice-to-have feature to an absolute necessity. Restaurateurs need to invest in a system that will improve operational efficiency while also meeting customer demand.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Restaurant365

JUNE 15, 2021

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. Optimizing your inventory turnover rate allows you to avoid waste and maintain quality standards.

BOH 78

BOH FOH Point of Sale Back of House 78

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) For instance, you may need to proactively adjust your labor to meet a seasonal drop in sales, or plan for the best time to spend cash on any needed maintenance or upgrades. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Restaurant365

JANUARY 4, 2022

Your team must still take manual inventory by hand to account for spoilage, improper portioning, and waste. To ensure efficiency, a restaurant inventory management system that is fully integrated with your point of sale (POS) system can streamline and automate as much of the inventory process as possible. from a year ago.

Inventory 148

Inventory Pricing Management Management 148

Restaurant365

MARCH 10, 2020

If it’s not on the shelf, it can’t be stolen, spoiled or wasted. So, the key to minimizing food waste that can eat into your profits is effective restaurant inventory management. Tracking your inventory shows what is coming into your restaurant, what is leaving your kitchen as sales, and what is left over on your shelf.

Inventory 103

Inventory Management Management Waste 103

Restaurant365

JANUARY 7, 2022

Sidewalks, parking lots, and even rooftops have become second dining rooms, each requiring special touches to intrigue customers and keep them coming back. From portable space heaters, heating fans, overhead heaters to firepits and elaborate fireplaces, there are plenty of ways to create a warm and cozy outdoor experience.

Outdoor 148

Outdoor Seasonal Menu Point of Sale Dine-in 148

Focus POS

MAY 24, 2021

After all, wouldn’t you prefer having your customers come to your dining room, pick up their food, or utilize your in-house delivery service? Unfortunately, the reality of customer expectation is simple: convenience is king. Wider Customer Base. Read on to learn more. . Ease of Integration.

Delivery 139

Delivery Customer Service POS Online Ordering 139

Margin Edge

FEBRUARY 3, 2022

Thanks to having a sales team made up exclusively of former operators, chefs and general managers, with 350+ years’ of collective experience, we’ve picked their brains and come up with a list of six ways restaurants can make a big impact in 2022 based on their experiences and tried-and-true tricks. Track waste.

2022 98

2022 Food Seasonal Menu Waste 98

Restaurant365

FEBRUARY 8, 2022

In this two-part blog post series, you’ll learn the importance of forecasting in restaurants and how to accurately implement restaurant demand forecasting. Part 2 will take a deep dive into how to forecast restaurant sales, including labor demand forecasting and food demand forecasting. Restaurant budgeting and forecasting differences.

2022 78

2022 Cash Management Point of Sale Inventory 78

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises. What is a profitability strategist?

Waste 78

Waste Cash Management Point of Sale Inventory 78

Restaurant365

MARCH 10, 2020

If it’s not on the shelf, it can’t be stolen, spoiled or wasted. So, the key to minimizing food waste that can eat into your profits is effective restaurant inventory management. Tracking your inventory shows what is coming into your restaurant, what is leaving your kitchen as sales, and what is left over on your shelf.

Inventory 78

Inventory Management Management Waste 78

Restaurant365

DECEMBER 4, 2020

Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Your restaurant’s break-even point is the sales you need for a certain period of time to not lose money, or “break even.” Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. b3lineicon|b3icon-medal|? b3lineicon|b3icon-wallet|? b3lineicon|b3icon-wallet|?|Wallet.

Hotels 78

Hotels Inventory Guest Recovery Point of Sale 78

Lavu

DECEMBER 6, 2019

POS stands for point of sale. Digital inventory tracking can help with reordering automatically and reduce waste in the workplace. With an integrated POS system, you can keep track of inventory after each sale and keep an eye on every part of your inventory. What is an automated scheduler? Digital inventory tracking.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Ordyx

MARCH 28, 2021

The sales data collected by your point of sale system is a great resource to discover trends for the peak times in your restaurant. The sales data collected by your point of sale system is a great resource to discover trends for the peak times in your restaurant. Service is key here.

POS 52

POS Inventory Point of Sale Email Marketing 52

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. Restaurants are also experimenting with offering health benefits or commuter subsidization to help supplement hourly wages and retain employees. To prepare for the new year, restaurant owners, operators, and managers need to start planning now.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Restaurant365

JUNE 24, 2020

This requires not only increasing total sales, but also reducing costs. While these are not optimal times in the restaurant industry, there are tactics you can implement now to both increase sales and optimize your controllable costs. You followed all the new health and safety regulations. Now it’s time to refocus on your bottom line.

Point of Sale 78

Point of Sale POS Inventory Employee Relations 78

Restaurant365

MAY 27, 2021

In a fluctuating economy, you don’t know exactly what is going to happen to sales. To understand the prime cost dollar amount in context, you can calculate it as a percentage of sales: Prime Cost as a Percentage of Sales = Prime Cost ÷ Total Sales. Where should you start?

Point of Sale 78

Point of Sale Inventory Waste Food Order 78

Restaurant365

OCTOBER 1, 2021

It can be calculated with the following formula: Gross Profit = Total Sales – CoGS. Your gross profit margin is expressed as a percentage, which you can use to understand how much of every dollar you make goes to your profit margin: Gross Profit Margin = (Gross Profit ÷ Total Sales) x 100. Why restaurant profit margins are low.

Point of Sale 78

Point of Sale Food Truck Loyalty Program Inventory 78

Focus POS

SEPTEMBER 10, 2020

Don’t waste money paying for functions that you don’t need, and don’t sacrifice quality just for a cheap system that doesn’t quite fit right. Thanks to the pandemic sweeping the globe, and an increased focus on customer safety, online ordering is now a staple. In a restaurant environment, customer loyalty is everything.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Restaurant365

JUNE 4, 2021

Every time you add another dollar to your bottom line, you have more budget to invest in new strategies, whether that’s improving the guest experience or even opening up new locations. Essentially, improving your restaurant profit margin relies on two things: your sales volume and your expenses. Increase sales volume.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Restaurant365

DECEMBER 17, 2019

Instead, gradual sales growth will help your business gain traction and develop a solid foundation. In addition, during the build-out phase, you may experience some unexpected surprise startup restaurant costs. Variable, controllable costs such as food and labor, are tied to sales and can be adjusted. Restaurant Food Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Bermar America

MARCH 16, 2017

Here we capture their most salient points in our top tips for building a credible by-the-glass program. Today’s wine-savvy guests are looking for enticement by restaurants who can add value and deliver a luxury experience. One of those deals just might become a new customer favorite. Why do we need the #PerfectServe?

2017 53

2017 Point of Sale Customer Experience Customer Service 53

Bingage

OCTOBER 31, 2019

With the introduction of customer relationship management (CRM) software, businesses of all types and sizes are able to nurture and strengthen their relationships with customers in a more efficient and productive way. The modern CRM software helps businesses grow and sustain customer relationships for long-term sales.

Innovation 40

Innovation Email Marketing Point of Sale Customer Experience 40

Restaurant365

MAY 13, 2020

Knowing how to reduce restaurant employee turnover and increase retention rates in your staff can save your restaurant money in the long term, with resources once wasted on constant hiring and training put to better use. Restaurant employee turnover is the number of employees that leave a business over a period of time.

Technology 88

Technology Hiring Communication Tip Distribution 88

Bermar America

SEPTEMBER 20, 2017

So, when Dean Laplant of DC Steak House, Arizona , purchased Le Verre de Vin Twin Pod Bar , he made it the focal point of his intimate wine bar and seized the opportunity to delight his guests with an elevated wine by the glass service. Our customers are about to see a lot more choice and continued quality in our upcoming new wine list.”.

Point of Sale 63

Point of Sale 2013 Customer Service Seasonal Menu 63

Notch

JANUARY 23, 2019

Fortunately, driving more restaurant sales isn't particularly difficult. The key is to reduce your costs and increase your sales. As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. So, why do it? Why run a restaurant at all?

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

MBB Hospitality

NOVEMBER 13, 2018

Check out these restaurant consulting tips for the DIY restaurant owner or manager: The customer is always right. In any customer-facing business, the adage “the customer is always right” is the mantra that every staff member has to live by. Are they waiting really long to get a table? Invest in advertising is a necessity.

Management 40

Management Management Social Media Cash Management 40