Modern Restaurant Management

OCTOBER 4, 2021

But the advertising and marketing also sells a snarky sense of humor , elevating the simplistic brand design to create a funky, unique personality that appeals to the target market. Setting aside the logo design for the moment, however, another aspect of making color work for your restaurant marketing is the decor of the building itself.

Marketing 474

Marketing Loyalty Program Social Media Online Ordering 474

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Instead, you can reach a compromise in your menu.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

Modern Restaurant Management

OCTOBER 22, 2021

This article will explore seven tips on using Facebook Ads to increase your market share of customers. Optimize the Landing Page Experience. You might also decide to create a custom landing page for visitors from social media. Once potential customers get to the landing page, they are encouraged to sign up to redeem the deal.

Social Media 493

Social Media Advertising Events Customer Experience 493

Modern Restaurant Management

JANUARY 22, 2020

When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

Modern Restaurant Management

APRIL 29, 2022

Vegan burgers, pizzas and coffees are gaining popularity as cafes and restaurants are designing their business models to not only accommodate vegan consumers but also to provide delicious vegan food items. Restaurants are investing in offering an eco-friendly experience to customers through vegan food dishes. Pacific Time.

Seasonal Menu 508

Seasonal Menu Beverage Sustainability Fine Dining 508

Modern Restaurant Management

MARCH 18, 2021

Menus are shifting quickly to digital screens, promising operational efficiency and a consistent brand experience from dine-in to drive-thru. Major advances in menu innovation, a field my org has some experience in, have shifted course in the past year as many restaurants have switched to almost entirely off-premise meals.

Back of House 474

Back of House Seasonal Menu Customer Experience Fast Casual 474

Modern Restaurant Management

JUNE 28, 2022

In this blog, we will discuss the changing face of the restaurant industry as a result of the introduction of food delivery and service robots. Robots are able to improve the guest experience by analysing the online reviews from hotels and restaurants. Rise of Service Robots- A New Era of Human-Like Services. Robotic Pizza at Picnic.

Delivery 575

Delivery Food Customer Service Front of House 575

Modern Restaurant Management

AUGUST 12, 2024

AI technology can help restaurants protect themselves and their customers from financial losses stemming from card-related fraud. The technology can rapidly surface data and identify and analyze patterns related to customer habits and preferences, track sales trends, forecast demand for ingredients, and identify operational bottlenecks.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

FEBRUARY 21, 2022

With increasing promotions in restaurant magazines, food blogs, and social media platforms, more people are expected to join this mega-trend. However, restaurants have begun experimenting with vegan menus, elevating what was once a niche dietary option into a genuine culinary trend. Bn at an impressive 22 percent CAGR in 2022.

Fine Dining 554

Fine Dining Fast Casual Food Supply 2022 554

The Restaurant Group

JANUARY 10, 2025

Restaurant interior design is not just about making things look prettyits about creating an atmosphere where people feel comfortable, excited, and connected. When customers walk in, the design sets the tone before they even taste your food. Good design isnt just decorationits the backbone of an unforgettable experience.

Design 78

Design Outdoor Seating Customer Experience 78

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

SEPTEMBER 26, 2020

What needs to be addressed is: “ How do we build trust among customers, trust that the restaurant will keep them safe, and how do we generate enough sales and in turn – profit, to keep the operation moving forward? Your employees know that this is not the best way to start a dining experience. Ask your staff!

Kitchen Safety 432

Kitchen Safety Back of House Front of House Customer Experience 432

Culinary Cues

MAY 15, 2025

Repetition gives the chef experience in how to adjust. Your customers are less inclined to seek surprises and more inclined to expect consistency. Trust in performance, trust in product quality, and trust in value are what pulls most customers back to your operation.

Uniforms 223

Uniforms Coaching Restaurant Law Customer Experience 223

Culinary Cues

OCTOBER 24, 2020

Consider this – the menu is the most important component of a successful restaurant and once designed it can, and should, impact every other aspect of the business. When a menu lacks continuity, then the experience suffers and the customer is left – confused. [] AN ATTEMPT TO PLEASE EVERYONE. www.harvestamericacues.com BLOG.

Menu 482

Menu Seasonal Menu Front of House Café 482

The Rail

MARCH 25, 2025

By Jordan Hayes, Contributor Relocating a restaurant is a major event that offers an opportunity to rebrand, refresh, and create excitement among your customers. A well-planned announcement not only reassures loyal patrons but also attracts new customers eager to explore your new location.

Social Media 130

Social Media Email Marketing Customer Experience Events 130

Culinary Cues

AUGUST 22, 2022

The food was, of course excellent, but more importantly reflective of the region and its history and the experiences of the chef. www.harvestamericacues.com BLOG. They sat down and ate a meal together, enjoyed the company of each other’s families, and shared some of the good time profits (when they existed). author unknown.

Seating 474

Seating Front of House Back of House Cash Management 474

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. APPLE: “To bring the best user experience to its customers through its innovative hardware, software, and services.”

Customer Service 413

Customer Service Social Media Customer Experience Reference 413

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Culinary Cues

NOVEMBER 17, 2020

More difficult than you may have thought, more chaotic than you might expect, more poetic than you realize, and more fulfilling than you would understand: this, to me, describes the environment of the professional kitchen that few customers are able to view or experience. www.harvestamericacues.com BLOG. Restaurant Consulting.

Seasonal Menu 547

Seasonal Menu Back of House Customer Service Front of House 547

Culinary Cues

DECEMBER 1, 2019

This is part of the small business experience that can rarely be duplicated in a larger chain operation. Don’t they understand how much more special the experience will be in this little bistro with two people in the kitchen, a bartender and two servers? The number one thing small business needs is to get more customers.

Small Business 489

Small Business Customer Experience Customer Service Seasonal Menu 489

Culinary Cues

FEBRUARY 29, 2020

To these individuals – the menu planning process is a license to think differently, study those chefs that they admire, experiment with different ingredients, and push their palates in the process of creating something unique and cutting edge. It is flavor that keeps customers coming back. www.harvestamericacues.com BLOG.

Fine Dining 520

Fine Dining Café Menu Customer Experience 520

Culinary Cues

APRIL 6, 2020

“Having been in the restaurant business, our job is to be responsible for our customers’ happiness. You take care of customers above all else. Customers are your lifeblood.”. There are some who enjoy being alone, but most humans are inherently social by design. www.harvestamericacues.com BLOG.

Travel 539

Travel Back of House Customer Service Small Business 539

Culinary Cues

MAY 15, 2021

Even through the most challenging and tragic experiences, when the lessons are quite vivid – we quickly push aside the need to change in favor of a return to what is considered “normal”. Our menus are too large: The days when the way to customer satisfaction was through extensive variety are probably gone. What if……happens?

Customer Experience 449

Customer Experience Cash Management Customer Service Front of House 449

Culinary Cues

FEBRUARY 22, 2021

To nourish and provide sustenance To offer convenience To provide a forum for conversation To create opportunities for gatherings To reward customers To provide an outlet for chef creativity To complete a neighborhood or destination To rock customers world. There may be more reasons, but these are the most common.

2022 477

2022 Food Truck Front of House Point of Sale 477

Culinary Cues

NOVEMBER 11, 2022

But what about your food, what about the guest’s reaction, what about creating memorable experiences, what about your connection to the plate? Take a moment to assess, to line up the results of your work with your vision of the plate, the guest experience, and the brand that you are trying to build. www.harvestamericacues.com BLOG.

Customer Service 439

Customer Service Customer Experience Point of Sale Presentation 439

Modern Restaurant Management

NOVEMBER 22, 2019

While SEO is most-often associated with keywords and content, site design does play a role in searchability. Slow load times have a negative impact on the user experience and generally indicate something is amiss with your site. In fact, designing a mobile-first website isn’t a bad idea for restaurateurs.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. Moreover, availability of online foodservice apps, together with third-party delivery services, has made it easier for customers to forego a trip to the restaurant.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Restaurant365

OCTOBER 29, 2021

Restaurants are devoting time, energy, and marketing resources to improve the customer experience. However, the benefits of improving the customer experience go beyond just getting better reviews. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Point of Sale 158

Culinary Cues

JANUARY 8, 2021

Chef’s who are able to progressively teach cooks and even service staff about the ingredient, preparations, flavor profiles, pairings, and presentations of the food that is designed and produced in the kitchen will be in high demand. www.harvestamericacues.com BLOG. will find themselves in the winner’s circle. [] FLEXIBILITY.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. Incentivizing app downloads is important because it gives you a boost in visibility and customer loyalty. You could try offering a free item with your customers’ first app order.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

Culinary Cues

JUNE 23, 2024

Why are more and more restaurants reducing service and menus or closing their doors because of a labor shortage while customer demand for the restaurant experience is on the rise? The dance is well designed, and every person plays a role in bringing service to fruition. The work of the line cook is an exercise in choreography.

Uniforms 448

Uniforms Front of House Back of House Food Supply 448

Culinary Cues

JANUARY 23, 2021

How you approach the design of your restaurant in this regard will determine nearly everything else. The “soft issues” that go beyond measurement of dollars and cents point to a more robust overall “dining experience” when a guest is able to enjoy a broader spectrum of dishes and complementary beverages. Absolutely! Whether it is a $5.00

Point of Sale 450

Point of Sale Front of House Back of House Customer Experience 450

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. CAFÉ Talks Podcast.

Pricing 442

Pricing Consumer Goods Training Customer Experience 442

Modern Restaurant Management

JULY 8, 2022

In this blog, we will discuss the pros and cons of open kitchens in the restaurant industry and how the restaurants are offering the best possible experience to their diners. Using an open kitchen delivers visual entertainment for the diners, offering them an experience to remember. Pros of Open Kitchen. Cooking Skills Are Cool.

Kitchen Safety 415

Kitchen Safety Customer Experience Food Order Entertainment 415

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. and has experience issuing emergency and standard loans to more than 100,000 small businesses.

Online Ordering 530

Online Ordering Back of House Customer Service Small Business 530

Restaurant Engine

JULY 22, 2020

The customer experience starts with your online presence before it gets to your dining room. It’s often the “door” your customers first walk through. You want to always be working on improving customer experience for your restaurant online. How to Boost Customer Satisfaction. Ask your employees, too.

Customer Experience 126

Customer Experience Customer Service Online Ordering Social Media 126

The Restaurant Group

MARCH 27, 2025

Its not just about listing dishesits about crafting an experience that subtly guides customer choices, increasing both satisfaction and sales. Menu Psychology involves strategic menu design, menu formatting, menu presentation, and menu organization to make decisions easier for customers while maximizing a restaurant’s revenue.

Design 78

Design Menu Customer Experience Influencer 78