Modern Restaurant Management

JANUARY 22, 2020

Online Ordering and Mobile Apps. Unlike before, when you had to memorize the delivery numbers of your favorite fast-food chains, you can now order in with just a click. In the United States alone, diners have spent approximately $27 billion by ordering food through an app, website, or text message.

Customer Service 440

Customer Service 2020 Social Media Mobile Ordering 440

Modern Restaurant Management

SEPTEMBER 16, 2020

Pizza chains still getting orders via phone 70 percent of the time. People want to know about safety measures in order to know what rules they must follow. Up to date info and employee processes will make the research and dining/ordering experience all the more impressive. Make sure your online presence is locked in.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Modern Restaurant Management

APRIL 2, 2020

Restaurant employees can apply online to receive a one-time, $500 check to use toward bills, including housing, transportation, utilities, childcare, groceries, medical bills and/or student loans. To receive funds, the applicants must complete their grant requests online. Live in the U.S., an overseas U.S. military base, or any U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

ChowNow

OCTOBER 28, 2020

In the beginning of March 2020, their three New York locations launched their own branded online ordering with ChowNow. Since then, they’ve served 3,857 online orders to 2,475 guests. Motorino signed up with ChowNow in the beginning of 2020. Motorino signed up with ChowNow in the beginning of 2020.

Online Ordering 370

Online Ordering Customer Experience 2008 Delivery 370

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Online Ordering Website Management Social Media 397

Modern Restaurant Management

MAY 21, 2020

You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered. Online Ads. EST To sign up, click here.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

ChowNow

NOVEMBER 11, 2020

Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition. But with commissions taking between 15 and 40 percent of every order , these apps make it extremely difficult for restaurants to turn a profit.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

Harbor Touch

MARCH 18, 2025

One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Online ordering speeds up takeout with fewer mix-ups.

Management 148

Management Management Seasonal Menu Cash Management 148

The Restaurant Group

MAY 31, 2025

Boost Online Orders Emails streamline the online ordering process with direct links and exclusive online promotions. Simplifying the ordering experience increases customer satisfaction, driving frequent and larger orders.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

7 Shifts

MAY 11, 2020

But reopening your restaurant isn’t as simple as flipping your ‘open’ sign around (we wish), and there’s a lot to consider from an operational standpoint before the big day. If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. Suppliers: ??

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

JULY 10, 2020

Pssst, if this is your first opening, check out our blog on How to Start a Restaurant! ] Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. You can book online or give us a call. 1 Set goals for the event ??

Events 351

Events Social Media Seating Kitchen Safety 351

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Why GreCo Opened Their Doors With Online Ordering. Get an app.

Online Ordering 195

Online Ordering Mobile Ordering Email Marketing Food Order 195

ChowNow

JUNE 7, 2021

Online ordering has opened up a new world of restaurant upselling and optimization possibilities that reach far beyond the capabilities of the paper menu format we all know and love. Your in-house goal is to make sure they can easily navigate through your menu in order to find their perfect dish. Read the eBook.

Menu 195

Menu Online Ordering Back of House Demo 195

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

ChowNow

NOVEMBER 7, 2019

When a customer wants to place a Grubhub order from your restaurant, Grubhub will have a driver either call it in or place the order in person. If you’re not a Grubhub partner… When it comes to the non-partner ordering and delivery experience, restaurants aren’t in direct communication with Grubhub or their customers.

Online Ordering 39

Online Ordering Customer Experience Social Media Customer Service 39

EATER

SEPTEMBER 11, 2024

What TikTok has upended, like the food blogs that came before it, is the belief that a cook needs credentials in order to create a following through food. For so many consumers of online cooking content, the implosion of the Bon Appétit test kitchen still feels fresh; nobody wants to get burned again.

Food 286

Food Social Media Point of Sale Book 286

EATER

JULY 30, 2020

But as media writer Allegra Hobbs pointed out in October 2019 , “in the age of Twitter and Instagram, an online presence, which is necessarily public and necessarily consumable, seems all but mandatory for a writer who reaches (or hopes to reach) a certain level of renown.”

Social Media 356

Social Media Employee Relations Magazine Food Order 356

The Restaurant Group

JANUARY 26, 2025

Over time, this increases your average order value. Whether customers dine in-store, order online, or use a mobile app, ensure seamless integration across platforms. Programs with in-app exclusive deals or online ordering incentives enhance the overall experience, keeping participation high.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

7 Shifts

NOVEMBER 1, 2022

See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week. Your website and social media channels provide a sneak peek into your restaurant experience, so it's essential your online presence is inviting and builds excitement to encourage people to visit.

Seating 221

Seating Email Marketing Marketing SEO 221

The Restaurant Group

JANUARY 16, 2025

Maybe they saw your Instagram post, heard about you from a friend, or spotted your sign while walking by. Building a strong online presence and participating in local events are great ways to grab attention and boost awareness. They might read online reviews, check out your menu, or look for deals.

Social Media 78

Social Media Customer Experience Customer Service Online Ordering 78

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? What measures can you take to make customers feel more comfortable ordering from you? A blog post explaining why you are closed when you expect to reopen is also a good idea. Reduce costs now in order to be able to reopen successfully.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

EATER

MAY 3, 2022

He publishes approximately two recipes each week inspired by everything from his heritage (his father is from Morocco and his mother is Puerto Rican) to astrology (his rising sign: Virgo) to the new season of Bridgerton. A lot of people don’t understand that online creators are on 24/7. I don’t know if I should be sad online.

Food 261

Food Social Media Influencer Online Ordering 261

7 Shifts

AUGUST 4, 2020

Add small signs at self-serve stations to ask customers to consider the environment and take only what they need. For online orders, add a checkbox for customers to request cutlery. Most ordering apps now have this feature. Get the formula to analyze and create a more profitable menu with our Menu Engineering blog.

Food Supply 300

Food Supply Waste Seasonal Menu Equipment 300

Focus POS

AUGUST 12, 2020

Things like order accuracy, speed of service, delivery, and online ordering options are all a must for the customer experience right now. If you aren’t providing these services, or if they aren’t operating with efficiency, it could be a major sign of poor management. . Times are different in a pandemic-stricken world.

Management 167

Management Management Customer Experience Point of Sale 167

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. For instance, you can make them your freebie whenever a customer orders a single-receipt purchase of $15.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Focus POS

DECEMBER 8, 2021

It’s important to monitor what’s selling so managers can order more in a timely manner, ensuring the most popular choices are always in stock. On the flip side, knowing what items are languishing on the shelves tells the manager to order less next time, so they aren’t stocking food they can’t sell. Adapt and Succeed.

Mobile Ordering 148

Mobile Ordering Point of Sale Online Ordering Cash Management 148

Lavu

JUNE 6, 2025

This can be a sign of theft or misuse of ingredients, leading to significant losses for the restaurant. This can help prevent over-ordering of ingredients, leading to excess inventory and unnecessary expenses. Customers who see a special offer are more likely to try new items or order additional items to take advantage of the deal.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

Restaurant Clicks

DECEMBER 9, 2021

Start with the calamari appetizer and order any pasta dish with a tomato-based sauce, especially in the summer when tomatoes are fresh! Note that this unassuming restaurant doesn’t have a sign out front, but the gorgeous glowing paneled windows and box flower garden will cue you in. Order Online.

Online Ordering 138

Online Ordering Front of House Café Reservations 138

Restaurant Clicks

SEPTEMBER 16, 2021

Order Online. Order Online. There, you can order the chef’s top pick sushi roll dating back to 2017. Order Online. Order Online. It looks like a bungalow with a big red and yellow sign on the roof. Order Online. FortyFive Degrees. Blue Sushi Sake Grill.

Online Ordering 133

Online Ordering Back of House Front of House Fine Dining 133

Modern Restaurant Management

OCTOBER 29, 2019

As part of El Pollo Loco’s dedication to its Hispanic roots, the company has signed the Hispanic Promise – the first-of-its-kind national pledge to hire, promote, retain and celebrate Hispanics in the workplace. This will all take place Wednesday, Oct. 30 and Thursday, Oct. 31 at Fat Sal’s Hollywood, 1300 N Highland Ave.

Food Supply 216

Food Supply Franchise Franchising Customer Experience 216

The Food Corridor

JANUARY 4, 2022

With private events difficult to arrange and more consumers happy to order food for delivery, caterers and independent chefs have new opportunities; and therefore, need new ways to connect with customers. Castiron is a software solution that helps chefs build ordering and e-commerce websites to get their products out to consumers.

Catering 105

Catering Food Online Ordering Kitchen Safety 105

Restaurant365

MARCH 26, 2020

These employee provisions in the bill are welcome relief for restaurant businesses that have been struggling with the decision to either close their doors altogether or possibly operate at a loss in a limited capacity in order to ensure their employees were paid. The fastest way to apply for an SBA loan is online. Apply online.

Small Business 147

Small Business Download Document Online Ordering 147

7 Shifts

AUGUST 4, 2020

Add small signs at self-serve stations to ask customers to consider the environment and take only what they need. For online orders, add a checkbox for customers to request cutlery. Most ordering apps now have this feature. Get the formula to analyze and create a more profitable menu with our Menu Engineering blog.

Food Supply 221

Food Supply Waste Seasonal Menu Equipment 221

Chowly

JUNE 2, 2025

Google Business Profile No-Stress Guide to Cleaning Up Your Google Business Profile Ordering Links Independent restaurant operators have enough on their platelet us handle the tech. If your Google Business Profile is showing third-party Order Now buttons you didnt authorize, youre not alone. That little Order Online button?

Ordering 40

Ordering Mobile Ordering Online Ordering Food Order 40

Restaurant365

JANUARY 27, 2022

With a QR code menu, diners scan a QR code with a smartphone camera and access the online digital menu that is then displayed on a smartphone. A common guest complaint is that the wait time to order is too long. With QR code menus that offer ordering capabilities, guests can order as soon as they’re seated.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Restaurant Engine

SEPTEMBER 23, 2020

Require customers to provide their email address or cell phone number to sign up. Your diners want convenience, and they want to be safe while ordering food from your restaurant. This has been a fun trend for people and helps take the some of the mystery out of online ordering. Put up signs on your tables.

2020 94

2020 Marketing Email Marketing Social Media 94

Perfect Daily Grind

JUNE 21, 2020

Women are also more likely to try a new drink or food item, whereas men tend to have favourite drinks that they order again and again. If three people all order a hand brew, we use the SP9 three times and those three are much more likely to taste similar than three made by hand, or by three different staff members.”.

Café 179

Café Consumer Goods Customer Experience Beverage 179