Beverage Delivery Employee Relations 
Modern Restaurant Management
DECEMBER 26, 2024
After weathering years of pandemic-related challenges, the sector continues to rebound with optimism. By mid-2024, 82 percent of food and beverage operators were still actively recruiting, with chefs and cooks comprising 30 percent of open roles. In 2023, the average cost of a hospitality-related breach surged 14 percent to $3.36
Modern Restaurant Management
APRIL 9, 2025
But maintaining compliance is about more than reducing legal risk and the subsequent costs: it’s crucial to creating a better experience for both employees and customers. To promote a good employee experience as well as a healthy bottom line, compliance must be more accurate and efficient.
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Modern Restaurant Management
JUNE 27, 2025
Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.
Modern Restaurant Management
DECEMBER 17, 2024
With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience. Much of that confidence comes from focusing on stronger employee benefits—like mental health support—and rising wages.
Modern Restaurant Management
DECEMBER 14, 2021
According to the National Restaurant Association’s State of the Industry report, 68 percent of customers say they are more likely to purchase takeout or delivery of food than they were before the pandemic. Several other pandemic-related trends will continue into 2022 and beyond, and new trends will also emerge.
Modern Restaurant Management
JANUARY 11, 2022
And with a lack of visibility into the supply chain, teams are left to guess on shipment and pick-up timing for critical supplies, including beverage-grade gas. These teams want to focus on customer relations and hospitality, but are instead navigating how to get the supplies they need. Luckily, there is hope.
Modern Restaurant Management
APRIL 2, 2020
The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”
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