7 Shifts

MARCH 16, 2020

COVID-19 is already impacting restaurants across the world—some more than others, with restaurants and other eating establishments being shut down by government order across the country. Encourage guests to order take-out or delivery. Properly sanitize tables and seating areas thoroughly between each group.

Management 369

Management Management Employee Relations Kitchen Safety 369

7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. Expand or Remodel Expanding your restaurant's outside seating area with a deck, patio or tent, could bring you real financial benefits. Adding a bar to that outdoor space can increase revenue even more.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

APRIL 20, 2022

The ancestors of the first semi-automatic machines to serve food and drink are still in use today, though instead of restaurants and bars, we see them in public spaces, perhaps small shops. Order-Only Automats: Pros and Cons. These machines allow customers to order food without talking to anyone until the moment of collection.

Mobile Ordering 215

Mobile Ordering Food Order Employee Relations Customer Service 215

Modern Restaurant Management

JUNE 19, 2020

New design solutions we’re considering include temporary enclosures around existing seating groups, devising clever touchless delivery systems inside existing and new restaurants, rethinking the curbside pickup landscape for our mixed-use projects as a starting point. How would this affect the design of the adjacent retail storefront?

Front of House 154

Front of House Back of House Seating Design 154

The Rail

MAY 15, 2024

They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs. You place your order at the counter or kiosk, grab a number or buzzer, and typically receive your food at the counter. The order point is the counter or a self-ordering kiosk.

Fast Casual 52

Fast Casual Customer Service Customer Experience Fine Dining 52

Modern Restaurant Management

MAY 7, 2020

Since the start of the crisis, restaurants affected by mandatory closures have pivoted to delivery and takeout to sustain their businesses, with nearly half of Americans willing to leave home to purchase restaurant meals as long as there is a low or zero-contact way to pick up the orders.

Food Safety 192

Food Safety Mobile Ordering Front of House Seating 192

Lavu

SEPTEMBER 29, 2023

Create a positive bar or restaurant work environment to retain restaurant staff. Some ways Lavu can help automate tasks and improve efficiency are: Order Management: Lavu provides a user-friendly interface for taking orders, which reduces errors and speeds up the process.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Independent Restaurant Coalition (IRC) : Formed by local restaurant and bar owners around the country to save the small restaurants and bars affected by COVID-19 and the subsequent economic shutdown.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

7 Shifts

FEBRUARY 15, 2022

As VP of People at Hopdoddy Burger Bar , Kelly McCutcheon leads a lot of restaurant employees. It's a big reason to why they founded Opus —a mobile platform that enables businesses to create mobile-first training for deskless workers and frontline teams. Listen to Ken McGarrie's episode here. Why texting? Another way to do it?

Social Media 448

Social Media Hiring Website Management Hospitality 448

Open for Business

JULY 7, 2023

Quick Links: Flour Bakery Juana Tamale Tin Shop Anchor Bar Sabrina’s Cafe BJ’s Restaurant & Brewhouse Landry’s Select Club El Lopo Restaurant loyalty program case studies You’ve probably noticed different types of customer loyalty programs at some of your favorite stores, restaurants, and cafes.

Loyalty Program 78

Loyalty Program Point of Sale Social Media Mobile Ordering 78

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

FEBRUARY 5, 2021

collaborated with OneDine to curate a contactless yet personalized restaurant visit—creating a customized, platform that provides guests full control over ordering, speed of service, and payment. This includes: Self check-in, table alert, and self-seating to expedite the entry process. Guests can contact Eureka!

Mobile Ordering 191

Mobile Ordering Airlines Online Ordering Technology 191

Apicbase

MARCH 28, 2024

This person organises tickets and checks orders are going out correctly. Behind – for safety to let someone know where you are All day – the total number of current orders for a menu item. Ticket time is the time it takes to deliver an order to a customer from when it was placed. Cost control. Food safety. HACCP protocols.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Future Food

JUNE 27, 2023

Bar Lume (Photo Credit - [link] The public interface (usually at ground level, although not always) requires a level of capability and warmth beyond what we have ascribed to the “lobby café” historically. Utilizing technology can streamline operations and improve the overall experience.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Open for Business

NOVEMBER 21, 2022

To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) It also lets them easily find a time, dining experience , and type of seating that works for them. Digital ordering. Making the reservation.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

MAY 18, 2020

Dining Room/Bar – Keep diners physically separated by no less than six feet; clearly indicate which tables are “open” and “closed;” close off bar and counter seating; block diner access to high staff-flow areas; and differentiate wait staff and cleaning staff by specific colors of face masks and gloves.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Sling

SEPTEMBER 23, 2021

Guests are seated and served in total darkness. Sur un Arbre Perche (French for ‘On a Perched Tree’) in Paris, France seats guests in a swing for the duration of their stay. Have you ever wanted to enjoy a meal while seated at the base of a waterfall? Guests are seated individually in “flavor concentration booths.”

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

MadMobile

AUGUST 11, 2022

Fast Casual Fast Food Casual Dining Fine Dining Contemporary Casual Full Service Cafe or Bistro Bars & Pubs Food Trucks What are the different types of restaurants? This allows guests to order independently and include any modifications or add-ons they’d like, driving up to 30% higher check sizes.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

EATER

AUGUST 31, 2022

Justice asked her Instagram followers what they wanted to see at HAGS, and responses piled in: soft lighting, calming music, seat warmers. The locks can be used by people with a limited mobility range from their upper body. She began to wonder: When it comes to the bathroom, what else am I not thinking about?

Fine Dining 143

Fine Dining Brewery Kitchen Safety Small Business 143

Squirrel Systems

AUGUST 23, 2021

Mobile POS is providing servers and front-of-house staff with mobile devices capable of running your POS, freeing them from non-productive tasks to do the high-impact work that drives revenue for your business. That’s what mobile POS can bring to your operation. The capabilities don’t end there. Increase efficiency.

POS 52

POS Mobile Ordering Front of House Back of House 52

7 Shifts

SEPTEMBER 6, 2022

Adults are always tired, so if you park a mobile concept serving caffeinated beverages (especially near colleges and offices), customers will certainly come. After the clock hits 5 pm after a long day at work, a mobile truck serving up happy hour is precisely what people want to see. Mobile milkshake machine. Fried rice.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Update to Mobile POS System. The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Is it your staff?

FOH 78

FOH Mobile Ordering BOH Front of House 78

Restaurant365

JUNE 17, 2022

“That saves time, and that saves mistakes because everything is being displayed,” Wang said, “so you know what tables have ordered.” It’s mobile friendly.” Sunday is just one of the companies using QR codes for order and pay capabilities. ” Payment is made by QR code or credit card.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Lavu

APRIL 8, 2020

From a simple ordering and point-of-sale processing, modules and software can add hospitality efficiencies, mobile/online ordering, loyalty programs, and inventory management. Automatic table management and tracking can assist in order timing, proper seating timing, and kitchen workloads. Specialized Marketing.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

7 Shifts

JUNE 4, 2021

You can also be sure that you're not under ordering, which may force you to ‘86 a top menu item and leave customers upset in the process. Knowing how many seatings you're getting out of the tables you have gives you insights into everything from your operating hours, staff, and efficiency in the kitchen. How to calculate it.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Make it clear, easy to read, and mobile-device friendly.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Deliverect

OCTOBER 2, 2019

Pick the right one and you can streamline all your restaurant operations, from orders and payments to staff and inventory management. Founded in 2005 with headquarters in Canada, Lightspeed is a cloud-based point of sale system for restaurants and bars of all sizes. But with so many providers out there, how do you decide? Storyous.

POS 60

POS Delivery Cash Management Point of Sale 60

The Restaurant Times

NOVEMBER 17, 2022

It can assist you in determining how to make the best use of your area while also developing pathways for easy consumer and staff mobility. Coffee bar. Ordering station. Seating/Dining area. Whereas, if your store is going to be in a more sunny area, you might be able to arrange for a lot of outdoor patio seating.

Design 52

Design Café Customer Service Outdoor 52

The Restaurant Times

SEPTEMBER 11, 2020

percent year-over-year decline of seated diners in restaurants worldwide. It is expected that utilizing the restaurant space creatively to maintain distance between tables and maximize seating will be the top of mind strategy for all the restaurants. Wherever possible, make outside or rooftop seating, a part of the standard floor plan.

Mobile Ordering 59

Mobile Ordering Seating Consumer Goods Customer Service 59

EATER

MAY 5, 2021

Disney World has always provided a grand escape from reality, with its cartoon character-shaped ice cream bars, towering fake mountains, and restaurants with ’50s kitchenettes where waiters berate you for putting elbows on the table. Mobile ordering is encouraged throughout the property and has been expanded since Disney World’s reopening.

Mobile Ordering 98

Mobile Ordering Hotels Reservations Outdoor 98

Modern Restaurant Management

JULY 20, 2021

Enthusiasm for getting back to bars and restaurants is translating into higher spend. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. More than two thirds (69 percent) of consumers say it is still their preferred method, compared to 9 percent who want to order through their phone.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Touch Bistro

JUNE 2, 2021

In fact, restaurant reservations and the technology that supports it is so valuable that public officials and organizations such as the American Industrial Hygiene Association (AIHA) recommend adopting a reservations-only model or call-ahead seating. These challenges are precisely why restaurant reservations software has become so popular.

Reservations 98

Reservations 2021 Online Ordering Book 98