Culinary Cues

AUGUST 21, 2023

Beginning with a few flamboyant artisans like Jeremiah Tower, Paul Prudhomme, Wolfgang Puck, and Alice Waters – the chef came out from behind the curtain as the star of the show, the person responsible for over-the-top food that wowed and inspired people of all socio-economic backgrounds.

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Back of House Food Supply Government Dine-in 393

Culinary Cues

MAY 27, 2023

Dedicate the effort to make it special, make the time to allow everyone to sit down TOGETHER and break bread, talk, relax, and laugh together (front and back of the house). Encourage talk about food while on the job, take the time as a chef or manager to make “FOOD FACT” teaching moments throughout the day.

Technology 351

Technology Front of House Social Media Back of House 351

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. 2020 was a year that the restaurant industry won’t soon forget. Embrace Digital Hospitality ?? Even after the pandemic, QR codes are here to stay.

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2021 Front of House Social Media Back of House 370

Culinary Cues

DECEMBER 3, 2022

, I shout while frantically rubbing my calf trying to work out that Charlie horse pain. I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. By 7am I am walking through the back door of the kitchen. It has all become too commonplace and as such has little meaning. Can’t make it in.”

Back of House 340

Back of House Hotels Front of House Book 340

Touch Bistro

MAY 26, 2021

Dad is king for a day, which means millions of families will be on the hunt for Father’s Day restaurant specials to mark the special occasion. Plan the right Father’s Day restaurant specials and your venue could become the spot for not only Father’s Day feasts, but also repeat business on many other days throughout the year.

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Specials 2021 Seasonal Menu Outdoor 97

Restaurant Clicks

NOVEMBER 11, 2021

It’s a special present from the restaurant to see good happy hour deals available as long as I visit during their specified times. Whether you’re a Nashville local or a tourist in tow for a day or two, there’s a happy hour drink special waiting for you. Check out my list of spots with the best happy hour in Nashville below!

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Specials Online Ordering Bar Food Order 117

Culinary Cues

DECEMBER 28, 2021

You take time to sanitize your area, firmly place a cutting board on a damp towel to keep it from slipping, draw your knives across a wet stone while honing their edge, and quickly jotting down a prep list for the next hour. You take a deep breath and smile knowing that this is where you belong, this will be a magical day.

Kitchen Safety 427

Kitchen Safety Front of House Fine Dining Seasonal Menu 427

7 Shifts

SEPTEMBER 10, 2021

Attempts have been made to eliminate tipping altogether, but many restaurants ended up reverting back to a traditional tipping system. It can even extend to the back of the house, so cooks, dishwashers, and porters can get tipped oit. Equitable wages are also a great way to stand out in a tough hiring market.

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Tip Distribution Management Management Back of House 370

Touch Bistro

JULY 26, 2021

We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September. All hands on deck?

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Specials 2021 Seasonal Menu Email Marketing 99

Culinary Cues

AUGUST 9, 2021

We may complain about the guest who is taking loads of pictures of their food and posting them on Instagram, but deep inside we get a bit of a rush when it happens. We may complain about the guest who is taking loads of pictures of their food and posting them on Instagram, but deep inside we get a bit of a rush when it happens.

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Front of House Customer Experience Workshop Dine-in 473

Modern Restaurant Management

JANUARY 15, 2024

Provide special menu options from the cities the contenders hail from – a Philly Cheesesteak if the Eagles make it or a Cuban for Miami. Play The Field : Some Super Bowl viewers prefer to watch the game in the comfort of their own homes, but that doesn’t mean you should lose out on sales.

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. Accounting & finances Many owners—who take the initiative to fund and start the restaurant —expect you to keep the business open and profitable.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

Culinary Cues

APRIL 18, 2023

Covid pulled the drapes back to reveal OZ as just an average guy trying to hide his inadequacies with smoke and mirrors. Here are some thoughts. [] IT’S STILL ABOUT THE FOOD: People go out to eat for a variety of reasons – convenience, social interaction, a change of pace, business travel, vacations, celebration, or habit.

Food Truck 322

Food Truck Back of House Education Training 322

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. At times, it's a civil war between your front-of-house and back-of-house teams. Table of Contents. Pre-Shift Meetings.

Communication 430

Communication Management Management Front of House 430

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. It is this understanding that will bring the industry back.

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Travel Back of House Customer Service Small Business 442

Culinary Cues

JANUARY 15, 2024

She stares me down and proclaims: “You’ve entered the neutral zone chef – step back before I throw a flag.” She stares me down and proclaims: “You’ve entered the neutral zone chef – step back before I throw a flag.” It’s January in the Northeast – a time when the demands of the kitchen and the excitement of football converge.

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Front of House Food Order Back of House Café 249

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Call it out here.

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Front of House Back of House Coaching Customer Service 397

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. There’s a wide range of options available that take the entire process online. It’s a necessity for building a modern and future-proof restaurant.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

DECEMBER 8, 2020

When it comes to email, e very $1 you spend can mean $38 back to your business —that’s a 3800% ROI. If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm.

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Point of Sale Back of House Document Download 397

Culinary Cues

JULY 12, 2020

They say we’re back. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back. Sure, there are temperature checks at the back door, masks donned upon arrival, and deep hand cleaning constantly throughout the day, but in reality no one knows if this is enough.

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Front of House Back of House Dine-in Food Truck 407

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

MAY 8, 2022

So be it, I walked in a few minutes early on day one, was given an apron, given the five -minute tour through the dish pit, introduced to the head cook (Millie), presented with a timecard, and left to my own common sense to figure the rest out. Dishes were backed up as servers barked out orders: “We need silverware.

Back of House 366

Back of House Take-out Café Government 366

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Culinary Cues

JULY 31, 2023

A few years back, I posted an article about the UNWRITTEN RULES of the kitchen. If your direction is planned out then work can be, and will be, enjoyable and rewarding. It was an attempt to outline those universal guidelines for success in a kitchen, those attributes, and expectations of anyone who ties on an apron.

Kitchen Safety 327

Kitchen Safety Back of House Front of House Food Safety 327

Culinary Cues

FEBRUARY 6, 2022

It was a job and a paycheck, a signal that I wanted to take on some responsibility, and the beginning of a six-decade work ethic, but there were no pats on the back for a choice of careers. How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”?

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Back of House Reference Presentation Mobile Ordering 424

Restaurant Clicks

MAY 26, 2021

With so many great specials, you may even find yourself visiting a few of the spots on our list. This local gastropub is housed in a two-level building filled with local art. Be sure to take a look at their menu as well if you’re feeling a bit hungry! Reviewers love the wide variety of happy hour specials at this spot.

Specials 78

Specials Online Ordering Back of House Bar 78

7 Shifts

JULY 16, 2020

Now that guests are coming back into your restaurant, it means there are more tables to clean, more guests to attend to, and more side work to complete. Tasks done daily , like nightly deep-cleans and taking out the trash before closing. Tasks done for special circumstances , like event set-up/breakdown.

Communication 284

Communication Management Management Front of House 284

Modern Restaurant Management

AUGUST 16, 2021

Looking back on my last few articles, I have focused on facts, on technology and on the hard time that we are all having hiring staff. They remind us not only that there are great people out there, but also that many of them work for us! When the chef and general manager found this out, they immediately jumped into action.

Front of House 208

Front of House Cash Management Back of House Hiring 208

ChowNow

OCTOBER 18, 2023

ChowNow has recently launched our Preferred Partner Program—a handpicked group of industry leaders to help take your restaurant to the next level. This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between.

Front of House 78

Front of House Back of House Online Ordering Certification 78

7 Shifts

MAY 27, 2021

A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

NOVEMBER 29, 2022

It might be a simple miscommunication, where the person taking the order misheard the customer’s special request. Customers expect to get what they ordered when they visit (or get take-out from) restaurants. Order accuracy starts at the very beginning of the process, with the person taking the order.

Ordering 225

Ordering Employee Relations Online Ordering Customer Service 225

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. In contrast, customers are entering 2023 with higher expectations for stellar experiences when they do choose to spend money on dining out.

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2023 Guest Recovery Email Marketing Back of House 189

The Restaurant Times

MARCH 8, 2023

Here’s what they have to say, Niki Walsh Senior Director, F&B Marketing and PR Taste of Hilton, and Hilton EMEA Based out of Dubai, Niki Wash has 23 years in the hospitality industry. International Women’s Day is a day to celebrate the achievements of women and to raise awareness about gender inequality.

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Specials 2012 Food Truck Back of House 52

Modern Restaurant Management

FEBRUARY 22, 2022

A recent survey of job holders – including front-of-house and back-of-house restaurant workers – showed that 55 percent were planning to switch jobs, citing “lack of recognition” as the number one reason for the change. These acts of recognition go further than you may think.

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Cash Management Merchandise Front of House Coupons 208