SpotOn

JANUARY 13, 2025

Los Angelenos have lost loved ones, homes, and businesses that were the result of a life’s work.  We’ve gathered a list of some steps you can take to protect your business and some resources if your business has been impacted.    In time LA will rebuild, though these scars will remain.

Online Ordering 98

Online Ordering Document Email Marketing Back of House 98

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Squirrel Systems

FEBRUARY 3, 2025

At the end of the day, share the results both in-house and on social media to let everyone know which team’s dish was the most popular, just like the real game. Gift cards are a great prize option, as they encourage repeat business. This guarantees that you’ll fill seats and can plan accordingly for a busy day.

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

Lavu

MAY 30, 2025

Whether you manage a busy caf or a full-service restaurant, these actionable tips can make a significant difference in your daily operations. Table turnover rate may vary depending on the type of restaurant, but it is an important metric to track for any restaurant business. However, turning tables must be done tactfully.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Future Food

NOVEMBER 27, 2024

From the rise of AI to the increasing popularity of experiential dining, businesses are adapting creatively to meet new consumer demands. Hospitality businesses that were exposed to reduced consumer discretionary spending, higher operational costs and increased costs of servicing debt were most likely to be at risk.

Hospitality 78

Hospitality 2025 Food Back of House 78

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. Gabriella: We are rarely going out because we live in a really small town; things arent open very late. We went to restaurants sometimes, we cooked together other times. But date nights happened sporadically, and we didnt call them that, if we called them anything at all.

Back of House 163

Back of House Take-out Specials Reservations 163

Modern Restaurant Management

NOVEMBER 19, 2024

I often travel alone as a result of my career, and business travel is changing too: for many companies, having large numbers of employees traveling isn’t financially prudent – but being a solo diner doesn’t mean our expectations around our dining experience have changed. .”

Customer Experience 450

Customer Experience Fine Dining Seating Catering 450

Harbor Touch

MARCH 2, 2025

Between juggling reservations, keeping the kitchen humming, and making sure guests leave with a smile, theres a lot on your plate. Theyre not just about automation; theyre about connecting the dotsfront of house, back of house, and the folks enjoying your food. Thats what smart communication tools bring to the table.

Communication 78

Communication Operations Back of House Inventory 78

SpotOn

DECEMBER 11, 2024

But it also provided customers with the luxury of going out to eat (and not having to do the dishes) without having to pay the higher price point during times when people had to cut back on discretionary spending. For fast casual guests who prefer on-premise dining, they'll find limited seating options and a pared-back dining room.

Fast Casual 52

Fast Casual Casual Loyalty Program Online Ordering 52

Perfect Daily Grind

JULY 27, 2025

Businesses need a point of differentiation, often found through forward-thinking marketing strategies, creative signature and customised drinks , or the latest brewing technology. But as global specialty coffee consumption has grown, the market has become fiercely competitive.

Customer Service 78

Customer Service Café Customer Experience Hospitality 78

Lavu

JULY 3, 2025

Software, as a Service, commonly referred to as SaaS, is a relatively new business model where software is licensed to customers on a subscription-based plan over the internet. Lower Learning Curve Many restaurants’ goal is to grow the business. Unlike traditional models, SaaS platforms can accommodate the growth of a business.

POS 78

POS Point of Sale Management Management 78

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Web Diner

FEBRUARY 21, 2025

Let’s peek behind the curtain at the fascinating science of menu design and discover how small tweaks can transform your venue’s bottom line, especially when implemented by professional design experts who understand the psychology of profitable menu engineering. It’s like having a spotlight on your most profitable offerings.

Menu 36

Menu Back of House Seasonal Menu Design 36

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Perfect Daily Grind

JULY 18, 2025

The value-focused chain, founded in 2017, reached 6,000 outlets as of 1 July, with over 61% of its stores located in medium-sized and small cities. Washington, DC, US) Thu, 17 Jul – US House of Representatives serves 100% Puerto Rican coffee. Accra, Ghana) Tue, 15 Jul – Lucky Cup opens 6,000th store amid China price war.

Café 93

Café 2025 2024 Events 93

ChowNow

JUNE 20, 2025

Most restaurant marketing ideas sound good in theory, but fall flat in the day-to-day of running a busy restaurant. Optimize Your Restaurant Website to be Fast and Mobile-Friendly Start by making sure your website loads quickly, is mobile-friendly, and has clear calls to action, like “Order Now,” “Make a Reservation,” or “View Menu.”

Marketing 195

Marketing Loyalty Program Email Marketing Social Media 195

Modern Restaurant Management

FEBRUARY 13, 2025

economy, but both will have a huge impact on small businesses in 2025 and for years to come. To observers on Wall Street, within the Federal Reserve, and inside the Democratic Party, 2024 was the year that inflation was tamed and GDP continued to grow, while consumer spending remained strong and unemployment low.

Small Business 221

Small Business 2025 Healthcare Consumer Goods 221

Modern Restaurant Management

DECEMBER 17, 2024

Restaurants will continue to invest in comprehensive Back-of-House Technologies Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. Many operators have a wealth of data but aren’t putting it to work.

2025 419

2025 Back of House Front of House Customer Experience 419

EATER

NOVEMBER 12, 2024

Social reckonings and politics and pandemics and recessions and all kinds of horrific real-world stuff have intersected with restaurants in a way that had to happen, but which has turned the act of eating food into pretty serious business. And that’s a good thing; food is serious business.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

DECEMBER 28, 2022

But have you considered how an equipment subscription is a better, smarter business move than equipment ownership? While purchasing has always been the norm for most, if not all, essential equipment in the restaurant business, it’s not necessarily the smarter fiscal choice. EaaS for Big Business.

Small Business 493

Small Business Equipment Cash Management Back of House 493

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. In the case of Henry, he’s entered the restaurant and encountered a small stand with a QR code and a sheet of instructions. Let’s come back to Henry.

Technology 508

Technology Front of House Back of House Point of Sale 508

Modern Restaurant Management

APRIL 20, 2020

Lacking cash reserves and the resources to access money (traditional bank loans), most restaurants were forced to lay off their employees. Professionals advised restaurant clients not to seek traditional bank loans to cover wages and to save their money instead for the reopening of their businesses. Two months of rent and utilities.

Front of House 525

Front of House Back of House Reservations Seating 525

Culinary Cues

APRIL 6, 2020

Dating back to Medieval times when cooking was reserved for nobility and later during the Renaissance when merchant travelers relied on local taverns for respite and a chance to break bread – restaurants and restaurant life has always been present. It is this understanding that will bring the industry back.

Travel 542

Travel Back of House Customer Service Small Business 542

Modern Restaurant Management

MARCH 13, 2020

"It's a challenging time for restaurants — large and small — and we believe that there are some practical steps restaurants can take to address the social distancing concerns you and many are voicing today," said Susie Fogelson, Founder/ CEO, F&Co. "First Utmost care and attention is required today."

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI in the restaurant industry can assist restaurateurs and chains in providing a platter of features (pun intended) to help them streamline their businesses. Dealing with AI can be understood through video games.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

MAY 20, 2020

This is especially true in terms of how we do business, as the pandemic is already having a negative impact on restaurants in particular across the board. First, create a page dedicated to your unique response to COVID-19 as a business. It isn't just that a lot of websites weren't ready for this.

Mobile Ordering 585

Mobile Ordering Email Marketing Online Ordering Back of House 585

Culinary Cues

APRIL 1, 2024

Looking back can provide us with context and content for making future decisions – lessons learned and all that, or it can also help us to relish what worked and hold on to that for inspiration. SOME TIME IN THE LATE 1960’S: Walking through the back entrance to the Statler Hilton Hotel was like stepping into a totally different world.

Back of House 424

Back of House Kitchen Safety Hotels Front of House 424

Modern Restaurant Management

JUNE 19, 2020

Leaders across all business sectors are accomplishing changes in days or weeks that normally would have taken months or years. Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements.

Website Management 502

Website Management Loyalty Program Front of House Point of Sale 502

Modern Restaurant Management

JANUARY 5, 2022

To grow and sustain business, every restaurant needs to be able to quickly adapt to a changing world. Restaurants large and small must adopt digital solutions in the next year to maximize their profit potential and evolve with the ever-changing state of the industry. Restaurants Must Prepare For Continued Disruptions.

Technology 418

Technology Online Ordering Front of House Back of House 418

Modern Restaurant Management

SEPTEMBER 30, 2020

This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians. How Comfortable are Diners? The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Culinary Cues

MAY 16, 2022

The usual acknowledgements took place, a few fist bumps, and high-fives, but for the most part it was “strictly business”. The reservation book was full for tonight – more than 200 recorded and no room for walk-ins. As a cook or chef there are many days that go well and a few that challenge the best. Your dictionary.

Café 441

Café Front of House Point of Sale Back of House 441

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Try 7shifts for free.

Management 367

Management Management Operations Mobile Ordering 367

Culinary Cues

SEPTEMBER 8, 2020

If you fit the mold – then you possess a special value reserved for just a few, value that – to the chef goes way beyond the ability to prepare breakfast items. There are cooks and there are cooks – each has his or her list of responsibilities, required skills, and bag of tricks. The list goes on and on.

Back of House 521

Back of House Dine-in Restaurant Law Ordering 521

7 Shifts

OCTOBER 31, 2022

A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. There are a few reasons for this: A business plan is typically the first thing any lender or investor will want to look at. What is a Restaurant Business Plan? Restaurant Business Plan Sample Outline.

Point of Sale 397

Point of Sale Back of House Document Download 397

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. Try 7shifts for free.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Culinary Cues

JANUARY 20, 2024

It is important to always keep in mind that dining out is still a luxury, even though more and more families have built it into their lifestyle. Whether a quick service restaurant, family dining, food truck, or white tablecloth fine dining operation – there will always be some level of price sensitivity. Not necessary!

Fine Dining 449

Fine Dining Food Truck Back of House Pricing 449