Modern Restaurant Management

JANUARY 8, 2024

During peak seasons, considering outsourcing certain services becomes a practical solution to ensure seamless operations. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

7 Shifts

APRIL 26, 2023

And they've built a strong foundation with their culture of care, one that permeates through all aspects of their business. But first, Newton tells us a bit about how the industry has changed during his two-decade career. But first, Newton tells us a bit about how the industry has changed during his two-decade career.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. But not in the way you might think.

Back of House 195

Back of House Customer Experience Front of House Customer Service 195

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. But restaurant management is the glue that holds it all together.

Management 284

Management Management 2019 Employee Relations 284

Focus POS

DECEMBER 22, 2021

So how can the industry build itself back up after being thrown such challenges over the past few years? The best solutions will also have features that automate order entry so employees don’t have to do it manually. The restaurant industry has always been competitive, and it’s challenging to make profits and stay solvent.

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

DECEMBER 28, 2023

As travel season approaches, we anticipate seeing more people lean into making their vacation destinations feel more like home, with an increase in activities like cooking while traveling! Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024.

2024 187

2024 2023 Food Order 2013 187

EATER

MARCH 22, 2024

The rooftop pool at Soho House New York. Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. The pair’s first date apparently happened at the Soho House London location.) It is one-of-a-kind.

Back of House 96

Back of House Social Media 2017 Hotels 96

EATER

MARCH 22, 2024

The rooftop pool at Soho House New York. Photo: Soho House The hospitality brand is growing its restaurant empire — and you’re allowed in Earlier this month, Soho House’s newest members-only club opened in Portland, Oregon. The pair’s first date apparently happened at the Soho House London location.) It is one-of-a-kind.

Back of House 89

Back of House Social Media 2017 Hotels 89

Touch Bistro

AUGUST 11, 2021

When your business is located in an affected region, the federal minimum wage takes a back seat to the state or city rate. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 for businesses with 26 or more employees (several cities also have their own minimum wage laws).

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

SpotOn

FEBRUARY 13, 2024

Any seasoned restaurant owner knows a great team is crucial to smooth operations and outstanding guest experiences. Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Enter the restaurant employee handbook. Here’s why.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

MARCH 3, 2023

A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and food and menu trends to forecast sales and market trends for the year ahead. million by the end of 2023.

2023 201

2023 2022 Consumer Goods Point of Sale 201

Modern Restaurant Management

JULY 16, 2021

The announcement comes after the COVID-19 pandemic presented many challenges for the hospitality industry, particularly for restaurant General Managers who grappled with unprecedented obstacles, such as labor shortages, customer and employee safety, and supply chain delays. Killer Burger Teams with Village Family Capital.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 209

Food Safety Mobile Ordering Online Ordering Kitchen Safety 209

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

EATER

NOVEMBER 5, 2021

Can’t afford to splurge on a tasting menu? Amid an unprecedented crisis, chefs, bakers, and operators imagined new ways for diners to revel in the pleasure of a good meal and a shared experience — even if that meant doing so outside or via takeout containers. Hillary Dixler Canavan, restaurant editor. Want to eat less meat?

Fine Dining 138

Fine Dining Front of House Food Truck Back of House 138

EATER

JANUARY 9, 2023

The style of banh mi that emerged in Hanoi, in the country’s north, was a minimalist affair that had much more in common with its French roots: with bread, a bit of protein, and one or two seasonings. In terms of banh mi, this means, put bluntly, massive sandwiches filled with lots of stuff. But it’s not all about excess.

Seasonal Menu 101

Seasonal Menu Back of House Employee Relations Small Business 101

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety 174

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 174

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act.

Mobile Ordering 134

Mobile Ordering Front of House Customer Experience Back of House 134

Apicbase

JUNE 16, 2023

So grab a coffee, sit back, and let’s dive in and explore the world of restaurant metrics. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. ." " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges.

Webinar 188

Webinar Customer Experience Mobile Ordering Customer Service 188

EATER

JANUARY 28, 2021

In October, shortly before Halloween, Tamez saw a post on Uni’s Instagram announcing a new feature: Enjoy the restaurant’s a la carte menu in the privacy of one of the Eliot Hotel’s suites. The menu is QR-coded, and a masked and gloved server enters the room and takes the party’s entire order in one go.

Hotels 133

Hotels Fine Dining Dine-in Front of House 133

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. foodservice industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., “The U.S.

2021 179

2021 Guest Recovery 2019 Loyalty Program 179

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 140

Food Safety Customer Experience Website Management Employee Relations 140

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Ordermark Raises $120M in Series C Funding. Ordermark closed its $120M Series C funding round led by Softbank Vision Fund 2[1] and joined by returning investor Act One Ventures.

Online Ordering 142

Online Ordering Customer Service Seasonal Menu Food Order 142

Restaurant Clicks

OCTOBER 11, 2021

Austin, Texas is one of those cities that, no matter how often I come back to it, I always find something new and exciting to do. Meanwhile Brewing has an incredible menu of over 20 rotating beers and ciders, wines, and even cocktails to choose from. Check out my list of the 17 best breweries in Austin, Texas below! Jester King.

Brewery 117

Brewery Serving Seasonal Menu Online Ordering 117

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. For new loans, the pay back term for non-forgiven debt is extended to five years from two. PPP Goes Flexible. President Trump signed H.R.7010

Guest Recovery 150

Guest Recovery Food Safety Employee Relations Mobile Ordering 150

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. Sometimes, items that appear on menus may not actually be available, the ingredients left out of the delivery that day. Here’s how three owners are doing it.

Front of House 118

Front of House Food Supply Back of House Supplies 118

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Plant-based Menu Items. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 137

2020 Kitchen Safety Consumer Goods Point of Sale 137

Apicbase

FEBRUARY 6, 2023

Successful ghost kitchens lean heavily on integrated technology systems to accept online orders, process payments, and manage back-end operations. Are they still the back alley operation they used to be? It’s an open secret but cloud kitchens are as much about tech as they are about food. We wouldn’t either.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

DECEMBER 21, 2022

Ghost kitchen and virtual brands are prime strategies for this growth strategy, both of which require a thoughtful approach to menu design, production and fulfillment. End-to-end payment processing removes complexity and PCI compliance demands for operators. The “restaurant anywhere” experience will expand.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

EATER

MAY 9, 2023

A handful of Moghul’s employees had flown down to the state’s Great Smoky Mountains three days before the wedding, and brought in local labor to build tents, a water supply, and electricity atop a cliff. Moghul, though, is well prepared for this unique undertaking. In 2002, they opened their first restaurant in Edison, named Moghul.

Catering 95

Catering Back of House Food Truck Seasonal Menu 95

Modern Restaurant Management

DECEMBER 3, 2020

“I discovered PJ’s Coffee back in 2002, and have been hooked ever since,” said Wright. The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet.

Franchise 162

Franchise Franchising Catering Online Ordering 162