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For some, breakfast is a simple, grab-and-go convenience, while others prefer to savor a dine-in brunch. To further promote the social aspect, we’re also building bars towards the front of our new builds, rather than “old-school” counters placed in the back. The bars can seat up to 18 people.
Tableside caviar service A prosciutto cart An authentic kaiseki tasting experience and members-only Japanese whiskey lounge Tableside s’mores These are just a few examples of ways restaurants across the country are hoping to attract guest by elevating the dining experience and creating a vibe highlighted by superior food and presentation.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. At the same time, it can result in consumers creating more waste if they order more than they can eat.
From salted egg yolks and chili crunch fusions to mushroom-infused teas and freeze-dried fruit powder garnishes, Kimpton’s in-house experts share the standout ingredients, menu items and techniques that will come to the table in 2025. What can you expect to see on menus in 2025?
I wanted to give back to the community that gave so much to me, and let’s be honest, if you’ve worked in a restaurant or bar, you know you have to be a special kind of crazy. Recognizing that social media could be a powerful tool for the hospitality industry, Kim Beechner founded Embark Marketing in her senior year of college.
We didn’t imagine it would one day lead to owning a café, and certainly not to creating a fine dining restaurant within that same space. I (Steve) began my career as an environmental chemist, while both Tracie and I spent decades running large-scale manufacturing and design build companies. and work from 2 p.m.
The 2024 State of the Restaurant Industry report revealed that 22 percent of restaurant operators plan to invest in technology like POS software, back-of-house systems, and data analytics in the near future. It’s no secret that restaurants with more than one location depend on standardization to thrive.
With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. At the same time, U.S. chain sales grew just 3.1
Brand Expression Through Uniform Design Branded apparel offers a controlled visual communication channel that reinforces your establishment's aesthetic. Strategic use of color should inform uniform design decisions. In the food service industry, branded apparel is a critical extension of your business's identity.
Their effect isn’t just sensory — they can also activate digestive enzymes and modulate appetite, contributing to the dining experience beyond taste. Guests expect healthier dishes without sacrificing enjoyment, and chefs are tasked with satisfying those expectations while maintaining a compelling flavor profile.
On the other hand, when you know exactly who your ideal customers are, you can craft an experience that resonates with customers on a deeper, emotional level, creating a connection that will keep them coming back for years. Key customer factors that influence dining preferences, from demographics to behavior. Why does this matter?
Youre delivering a great dining experience, yet foot traffic remains inconsistent, online engagement is low, and new customers arent coming in as often as youd like. Prioritize a clean design, fast load times, and a seamless mobile experience since most customers will be searching from their phones. Upload high-quality photos.
I came across an old quote from Phylicia Rashad (for those my age – the lead actress in the series “Fame” from many years back) that gave me another opportunity to think about the cooks that I know and have known over the past five (nearly six) decades and why I chose to stand in front of a range. Art is the basis of human expression.”
Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity.
Instead, you’ll see signage about the health benefits of plant-based eating — the “primary drivers of consumer choice are personal benefit,” says Goldman — and the menu board, designed like any one in other fast-food chains. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. Congratulations.
11, 2025 Facebook Twitter LinkedIn Huddle House will add drive-thrus as it moves into more urban and suburban markets. | All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. . | Perkins and Huddle House are classics of the family-dining genre.
Operational efficiency: Fresh-baked waffle mix is shelf stable, creates minimal waste and has a 3-day shelf life once prepared, supporting back-of-house operational efficiency. . That’s where waffles come in: they’re high margin for the operator, crave-able and on-trend for the consumer and efficient for back-of-house.
Established 10 years ago by Andre Angles and his co-owner Ty Theara, the restaurant offers a unique dining experience in a historic two-story building with a cozy atmosphere. As a full-service restaurant in downtown Long Beach, they focused primarily on in-housedining, with little emphasis on takeout or delivery options.
You need ideas that will wow new customers and get the regulars excited to come back in. In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. Are your regulars ordering the same drink and entree every time they come in?
Where our eyes land first, how we interpret prices, and what descriptions stick in our minds—all of it is shaped by subtle design choices and cues we may not even notice. Where our eyes land first, how we interpret prices, and what descriptions stick in our minds—all of it is shaped by subtle design choices and cues we may not even notice.
Whether its through AI-powered chatbots that handle customer inquiries or advanced analytics that help you understand dining trends, AI is becoming an indispensable tool for modern restaurants. More than you think. AI isnt about replacing peopleits about making everyday tasks faster, smarter, and easier to manage.
Restaurant employees had to pivot and consider looking at other industries for employment, so when restaurants opened back up, some of those employees didn’t return to the restaurant industry. The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry.
Instead of just listing Cheeseburger, try something more enticing: Juicy half-pound Angus beef burger with melted cheddar, crisp lettuce, and house-made garlic aioli. Increasing your restaurants online order volume doesnt have to feel like an impossible task. Thats where local SEO and direct online ordering come in.
Their sleek design and intuitive user interface make them a natural fit for a modern restaurants day-to-day operations. Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job?
In this article, you will learn: How category design reduces decision fatigue and boosts guest confidence Core principles that work for both digital and printed menus Smart strategies for specialty sections that drive upsells and engagement Let’s start with why categories matter more than you might think.
You love seeing them come in, and you say hello, but is that enough to keep them coming back for years down the line? You love seeing them come in, and you say hello, but is that enough to keep them coming back for years down the line? But first, why is customer retention such a big deal? Thats huge!
By Kateryna Reshetilo, Contributor Are you a restaurant owner looking for ways to keep up with the fast-changing demands of your customers? Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? If so, you’re not alone. The global online food delivery market size was valued at USD 221.65 from 2023 to 2030.
What they all have in common is a real passion for barbecue and a steady following from people who keep coming back. What they all have in common is a real passion for barbecue and a steady following from people who keep coming back. They also make their sauces and desserts in-house.
A well-designed website does more than just make a good first impression. A well-designed website signals professionalism and legitimacy. A polished, well-designed website establishes your restaurant as trustworthy, credible, and able to meet modern customer expectations. A website, however, is entirely yours.
Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. What was once a gradual process turned into a rapid transformation, permanently reshaping how restaurants operate and interact with customers.
So much data is generated at every point within a restaurant, whether fast casual or fine dining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data.
Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Whether its takeout, delivery, or even in-house orders via QR codes, customers want a seamless and convenient way to order online. In 2025, the US online food delivery market is expected to reach $424.9
B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.
The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. If your business isnt keeping up with the changes, you risk falling behind and not meeting modern customer expectations. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones.
One example of this is the major rebrands taking place within more traditional retail spaces, like malls, that are being turned into modern shopping centers that house emerging businesses in the fast-casual space and beyond. In more recent years, there's been a wider adoption of fast-casual concepts. Has it evolved?
This allows you to avoid paying the 25-30% third-party commission fees and keep more revenue in-house. Set prices too low, and youre leaving money on the table. Too high, and youll drive customers away. Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position.
These places have earned a following not just for their food but for the people behind the grill and the warm welcome that keeps folks coming back. Fried pies and other rotating desserts are also available, adding a sweet option for those dining in or taking out. Arkansas is known for its deep roots in barbecue culture.
It stands out, piques interest, and keeps people coming back for more. It stands out, piques interest, and keeps people coming back for more. Tip #1: Creating a Signature Brand Voice that Matches Your Dining Experience The personality of your brand should reflect the experience you provide in-house.
Designing for Efficiency and Simplicity Over-packaging is a common issue in the food industry. By Rebecca Smith, Contributor In today’s restaurant industry, sustainability is no longer a nice-to-have — it’s expected. Why Green Packaging is a Game-Changer for Restaurants For restaurants, packaging is a key part of the customer experience.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.
Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”
30 – Kendall’s BBQ Source: Kendall’s BBQ Kendall’s BBQ in Georgiana, Alabama is a roadside stop known for its wood-smoked meats and laid-back setup. . #30 30 – Kendall’s BBQ Source: Kendall’s BBQ Kendall’s BBQ in Georgiana, Alabama is a roadside stop known for its wood-smoked meats and laid-back setup.
A great restaurant stays with its patrons' hearts and brains, inspiring them to come back and suggest it to others. From furniture and decor to lighting and music, every element of the restaurant's interior design should cooperate harmonically.
Quick & easy payment flow on Guest Facing Displays : Now, consumers can pay in just 3 simple taps with a streamlined payment flow designed for fewer steps, faster transactions and improved efficiency for consumers. New financial insights help operators prepare for the future while improving profitability.
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