Back of House Customer Experience Hospitality Seating 
Modern Restaurant Management
JULY 8, 2020
We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. One would think mixing technology and hospitality is like mixing oil and water… it doesn’t work.
SpotOn
MAY 13, 2024
As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences. Upgrade your outdoor dining experience Summer is synonymous with outdoor dining. We can help.
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Open for Business
MAY 19, 2023
Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next. First of all, making the most of technology can boost your bottom line by helping you do more with less without compromising hospitality. But the latest advances offer solutions for back of house too.
Modern Restaurant Management
JANUARY 11, 2024
Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. percent according to Toast , a leading publication reporting on the hospitality industry. Remember just saying thank you or giving a pat on the back isn’t enough.
7 Shifts
OCTOBER 31, 2022
A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.
Culinary Cues
MARCH 26, 2022
Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff. Training ALWAYS pays back in dividends. You are not alone if the thought of putting your name on a restaurant awning has crossed your mind.
7 Shifts
JANUARY 10, 2024
Twenty minutes east of the White House, in D.C.’s A service charge (or service fee) is an automatic gratuity that restaurants add to the customer’s bill, typically set at 18-20% of the check. s Union Market District, sits the modern Mexican restaurant Destino. Table of Contents What is a service charge?
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