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‘AI Has the Potential to Truly Become the Brain of the Restaurant.’

Modern Restaurant Management

"Leveraging AI to create personalized experiences and deeper connections with consumers can be an effective strategy. Customer experience is the most common use case. Why do you feel there is currently a wide gap between AI investment and actual use, and do you anticipate this gap will lessen in the coming years?

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How to Write Online Menu Descriptions (with Examples)

ChowNow

Well-written menu descriptions dont just tell guests whats in a dish; they entice customers, set the tone for your brand, and can increase sales. The best restaurant menu descriptions help customers understand what the dish is and why theyll love it. Is your burger piled high with house-cured bacon? Is your pasta handmade daily?

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How To Optimize Menu Categories For Better Sales And Simpler Decisions

ChowNow

Why Menu Categories Make Or Break the Customer Experience Most diners don’t read menus top to bottom or word for word—they scan them. Categories act like signposts, helping them quickly narrow down options based on cravings or dietary preferences. so guests can zero in on what they want.

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The 11 Best Restaurant Event Ideas That Actually Bring In New Customers And Keep Regulars Excited

ChowNow

Does the energy feel flat, and the customers look bored. Get some fresh customers through the door and start the neighborhood talking about whats happening in your restaurant again. You need ideas that will wow new customers and get the regulars excited to come back in.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. The data revealed that 60 percent of consumers surveyed prefer human staff versus AI-managed customer support, despite the potential for increased service efficiency.

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4 Ways Restaurant POS Software Can Support Your Business

Focus POS

Not just your front-of-house process, but a good POS software solution will also help your kitchen run more smoothly as well. Incorporating a good Kitchen Display System (KDS) solution can avoid human errors in the transmission of orders from customers, through servers, and eventually to the kitchen.

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Seamless Restaurant Operations: How ConnectSmart® Kitchen and ConnectSmart® Host Work Together to Reduce Waste 

QSR Automations

Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. In the back-of-house, ConnectSmart Kitchen optimizes the kitchen with real-time order management, delayed order routing, production insights, support for multiple lines/stations, and more. The result?

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