Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

7 Shifts

JUNE 8, 2020

As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. From staff to customers to suppliers, I was able to foster so many relationships on a daily basis.” Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. This comes with two huge advantages: high margins and owned customer data. Yet it's better for your bottom line when you don't have to kick a percentage back to a vendor. Owning your customer and delivery data is invaluable.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. The younger generations don’t just want great food, they expect memorable experiences.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

NOVEMBER 17, 2020

For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. Perhaps you loved that job because you were good at it, because you clicked with your coworkers, or maybe because your supervisors made you feel appreciated.

Point of Sale 370

Point of Sale Download Communication Reference 370

EATER

AUGUST 10, 2023

If you wander past the poet’s grave and then through a field of daffodils behind the graveyard, planted in honor of his best-known poem (you know the one: “I wandered lonely as a cloud” ) and then circle back toward the main road, you’ll pass through a breeze that smells like butter, sugar, a tinge of lemon, and sweet, sharp ginger.

Front of House 97

Front of House Back of House Small Business Customer Experience 97

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” What is common to both is a commitment to customer service. It’s a place of joy.” 4 people working 7.5

Technology 107

Technology Front of House Customer Service Back of House 107

The Restaurant Times

AUGUST 27, 2021

During his 22 years with Marriott, he held diverse positions, from Executive Chef and Director of Food and Beverage to Vice President of Experience Design and Regional Vice President of Food & Beverage in the Middle East & Africa. However, the customer also wants to experience something that’s vibrant and energetic.

Design 52

Design Specials Front of House Back of House 52

Lavu

JUNE 4, 2019

As a restaurateur, you want to provide your customers with the best dining experience you can. A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Let’s get started!

BOH 109

BOH FOH Front of House Back of House 109

Marketing4Restaurants

FEBRUARY 16, 2023

Although automation is a good thing, we mustn’t forget that having good staff with a warm smile to interact with customers is still a better choice. #5 Meaning it depends on how the people in your area spend and what experiences they prefer or are interested to try out. One is that it is difficult to find staff, let alone good staff.

2023 52

2023 Front of House Customer Experience Fine Dining 52

Restaurant Clicks

NOVEMBER 25, 2021

While the establishment comes with a laid-back vibe with no dress code, they do require reservations. While the establishment comes with a laid-back vibe with no dress code, they do require reservations. There are many reasons that people come to visit the beautiful, sunshine-filled city of San Diego. Best Steakhouses in San Diego.

Fine Dining 112

Fine Dining Front of House Reservations Sports 112

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. I recommend the tasting menu to experience all Le Papillon offers!

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

EATER

OCTOBER 26, 2023

Austin Bush Millions cram into Phuket’s popular beaches and resorts, but diners should look elsewhere to taste the mix of southern Thai, Hokkien, and Baba food that makes the island arguably Thailand’s most underrated food destination Phuket is one of the biggest travel destinations in the world. What is the food like in Phuket?

Seasonal Menu 116

Seasonal Menu Hotels Back of House Front of House 116

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

Hiring 52

Hiring Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

2022 52

2022 Hiring Front of House Back of House 52

Restaurant Clicks

SEPTEMBER 14, 2021

Peppervine The Fig Tree Restaurant Good Food on Montford Bernardin’s Restaurant at Ratcliffe Fin & Fino Sea Level NC Barrington’s McNinch House Restaurant The Asbury Kindred 5Church The Cellar at Duckworth’s Fahrenheit Charlotte Stoke Charlotte Dogwood Southern Table and Bar Flour Shop Bardo The Stanley Leah and Louise.

Front of House 92

Front of House Seasonal Menu Reservations Back of House 92

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment. Digital inventory tracking.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

Apicbase

MARCH 3, 2023

These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. It unlocks previously unattainable insights on profitability and helps you to make better business decisions (with the data to back you up).

Point of Sale 52

Point of Sale POS Management Management 52

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. Are you able to step back and look at the bigger picture? The restaurant industry moves at a fast pace, filled with data that changes by the day. What is a profitability strategist?

Waste 78

Waste Cash Management Point of Sale Inventory 78

EATER

JANUARY 28, 2021

With a maximum of six guests per room and a 90-minute time limit, the experience seemed to Tamez to be a way to enjoy all the perks of indoor dining (like warmth, for one) with the safety of eating at home. Consider the presentation, he says, or how the staff feels like family. Then, of course, there’s the Chiang Mai duck carnitas.

Hotels 135

Hotels Fine Dining Dine-in Front of House 135

Ordyx

APRIL 11, 2021

What is a Ghost Kitchen: By Definition RSS Feed A Ghost Kitchen is a food preparation facility specifically built for delivery-only food businesses. Delivery actually goes back more than a century in Campania, Italy in 1889. Ghost kitchens are important to know about for those of you looking to make extra money for your restaurant.

Front of House 52

Front of House Back of House Point of Sale Email Marketing 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant Clicks

OCTOBER 23, 2021

Set in the Mission District area, about three blocks down from the large Mission Playground, Lazy Bear is a restaurant that’s more about the experience than the menu. However, their focus on upscale communal dining offers a unique experience among restaurants. House of Prime Rib. Best Restaurants in San Francisco. Order Online.

Fine Dining 115

Fine Dining Reservations Online Ordering Seasonal Menu 115

Apicbase

MARCH 31, 2023

While Germany has long been considered a country offering many traditional dishes, there are now an increasing number of restaurants popping up that are bringing new flavours to the table. You’ll find everything and anything: classic burger joints, steakhouses and pizzerias, but also cat temples and American diners. Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Restaurant Clicks

OCTOBER 14, 2021

To help open your horizons and experience a new type of fast food, we have researched the best fast food restaurants in the U.S. Read customer reviews of Dairy Queen and the vast majority are glowing. Well, they definitely help! Some of these fast food chains are world-famous. so you can try them out for yourself. Dairy Queen.

Food 112

Food Fast Casual Food Order Definition 112

Lavu

JANUARY 15, 2020

Owning a restaurant is both an exciting and challenging experience. This article will delve into this in more details by focusing on: Definition of restaurant financing. Definition of restaurant financing. Restaurant Financing and Restaurant Loans. Types of restaurant financing. Uses of restaurant financing and loans.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

The Restaurant Times

NOVEMBER 10, 2021

From managing the inventory to training the staff to be competent in the kitchen and with the customers, the restaurateur needs to take care of it all. Technology has played a significant role in driving customer convenience, efficiency and cost savings for restaurants. A restaurant depends on multiple processes to run smoothly.

Operations 52

Operations Management Management Front of House 52

Marketing4Restaurants

DECEMBER 29, 2021

We analyse the big trends along with changes in technology, changes within the restaurant customer base and just as importantly – your team. Many people are still working from home and the traffic that restaurants need to remain profitable are still not there and unlikely to get back to levels that they were before all this happened.

2022 52

2022 Front of House Food Truck Back of House 52

Restaurant Clicks

NOVEMBER 24, 2021

With a customizable menu and dedicated server, the experience is quality. The restaurant is open at 3:00 pm between Tuesday and Saturday, and the entire glass front window offers a classy vibe while the interior keeps guests comfortable and cozy. Make a Reservation. 114 1st Ave S, Seattle, WA 98104 Phone: 206-518-8029 Visit Website.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Restaurant Clicks

DECEMBER 4, 2021

So, if you are meeting a group of old buddies or family members, you’ll definitely find enough space here. In addition, this joint features a patio out front, as large as the size of a basketball pitch. Similarly, most bars in Harlem are dotted along the famous avenues. The name of the next bar in the list sells it off: Corner Social.

Bar 117

Bar Front of House Back of House Reservations 117

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Restaurant Clicks

DECEMBER 11, 2021

In true prohibition style, you won’t find much in the way of signage, but the large front windows will help you confirm you’re in the right place. Prospect Heights is one of the smallest neighborhoods in Brooklyn, but it’s got a big style all its own. Best Bars in Prospect Heights. Try the RGB, one of the local favorites.

Bar 122

Bar Seasonal Menu Front of House Online Ordering 122

Restaurant Clicks

SEPTEMBER 12, 2021

Of course, business dinners, friendly happy hours, and intimate dining experiences have equally refined and tasteful restaurant options. Carbone’s servers often prepare starter salads or elaborate desserts tableside, making your dining experience unique and entertaining.

Brewery 114

Brewery Online Ordering Reservations Fine Dining 114

7 Shifts

APRIL 26, 2023

We were joined by Newton Hoang, their Director of Marketing and IT, on the Pre-Shift Podcast to chat about meeting customers where they are, how customers and team members reflect one another, and building a Culture of Care at 7 Leaves. So my customers, whether you know it or not, DJ, are very galvanized and extremely enabled.

Leadership 195

Leadership Employee Relations Customer Experience Front of House 195

Restaurant Clicks

OCTOBER 12, 2021

If you’re looking for a place for a private party, this is a place I definitely recommend. They have a stylish, private back room that can accommodate up to 14 people. Today, NYC rivals Los Angeles in terms of sheer Mexican food diversity. With a city so large, where do you even start? Best Mexican Restaurants in NYC.

Food 121

Food Food Truck Website Management Seasonal Menu 121