7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Sante

DECEMBER 8, 2020

Here are the top five things to focus on when streamlining your kitchen operations to improve your restaurant experience and achieve your overall goal of making customers happy. After all, customers can taste the difference between a happy kitchen staff and an unhappy one. Kaitlin Keefer, Editor/Square. A TOP-TIER TEAM.

Front of House 130

Front of House Operations Back of House POS 130

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Simply put, the experience should look, feel, smell, and sound differently from their last visit in 2019.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

7 Shifts

JUNE 8, 2020

As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. From staff to customers to suppliers, I was able to foster so many relationships on a daily basis.” Rachel: “The people!

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

7 Shifts

FEBRUARY 26, 2021

If you weren’t thinking that much about online ordering before, you definitely are now. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. It will still cost you to run your own delivery.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Carbon emissions labeling helps inform our impact on planetary health.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

NOVEMBER 17, 2020

For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. Perhaps you loved that job because you were good at it, because you clicked with your coworkers, or maybe because your supervisors made you feel appreciated.

Point of Sale 370

Point of Sale Download Communication Reference 370

EATER

AUGUST 10, 2023

But the truth is, the cottage is so small — the retail space is only large enough to fit one customer at a time — the kitchen needs a fan to keep the room at a reasonable temperature. Still, the smell that wafts outside is a great advertisement, luring customers, one by one, into the little house all year long.

Front of House 93

Front of House Back of House Small Business Customer Experience 93

Future Food

JANUARY 30, 2020

Customer Service at Mcdonalds (Image via Bustle). Will Guidara, one of the owners of Eleven Madison Avenue in New York, has been quoted as saying that it’s “compassion and passion [that] gives a fantastic dining experience.” What is common to both is a commitment to customer service. It’s a place of joy.” 4 people working 7.5

Technology 107

Technology Front of House Customer Service Back of House 107

Marketing4Restaurants

FEBRUARY 16, 2023

Although automation is a good thing, we mustn’t forget that having good staff with a warm smile to interact with customers is still a better choice. #5 Meaning it depends on how the people in your area spend and what experiences they prefer or are interested to try out. One is that it is difficult to find staff, let alone good staff.

2023 52

2023 Front of House Customer Experience Fine Dining 52

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. What is the guest experience?

Technology 78

Technology Online Ordering Mobile Ordering Website Management 78

The Restaurant Times

AUGUST 27, 2021

During his 22 years with Marriott, he held diverse positions, from Executive Chef and Director of Food and Beverage to Vice President of Experience Design and Regional Vice President of Food & Beverage in the Middle East & Africa. However, the customer also wants to experience something that’s vibrant and energetic.

Design 52

Design Specials Front of House Back of House 52

Lavu

JUNE 4, 2019

As a restaurateur, you want to provide your customers with the best dining experience you can. A kitchen display screen shows the pending orders that are being prepared and streamlines communication between the front-of-the-house (FOH) and back-of-the-house (BOH) sections of a restaurant. Let’s get started!

BOH 109

BOH FOH Front of House Back of House 109

Restaurant Clicks

NOVEMBER 25, 2021

There are many reasons that people come to visit the beautiful, sunshine-filled city of San Diego. This unique gem is located in Southern California, and it’s a place that visitors won’t easily forget. When in the city, don’t forget about the top-notch food options available to you. Best Steakhouses in San Diego. Born & Raised.

Fine Dining 112

Fine Dining Front of House Reservations Sports 112

The Restaurant Times

JULY 5, 2020

The prime focus of restaurant brands is around providing functional benefits and operational changes to ensure that both the diners and employees have a safe, contact-free experience. The New Definition Of Guest Experience In The Post COVID-19 World. Instilling Trust Among Customers In The Post-Pandemic World.

Kitchen Safety 90

Kitchen Safety Food Safety Mobile Ordering Customer Experience 90

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Lavu

JUNE 11, 2019

Coffee shops have a unique customer base that stands and waits patiently (we hope) for their lattes—and not selling merchandise is a lost business opportunity. Selling merchandise at your coffee house, and moving a lot of it, is contingent on a complete understanding of these three points: Knowing your customer base.

Merchandise 74

Merchandise Point of Sale Front of House Customer Experience 74

EATER

JANUARY 28, 2021

With a maximum of six guests per room and a 90-minute time limit, the experience seemed to Tamez to be a way to enjoy all the perks of indoor dining (like warmth, for one) with the safety of eating at home. Consider the presentation, he says, or how the staff feels like family. Then, of course, there’s the Chiang Mai duck carnitas.

Hotels 135

Hotels Fine Dining Dine-in Front of House 135

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. In its most fundamental definition, a POS framework is a mix of POS equipment and POS programming to make a POS machine for preparing an exchange and installment. POS stands for point of sale.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

The Restaurant Times

NOVEMBER 10, 2021

From managing the inventory to training the staff to be competent in the kitchen and with the customers, the restaurateur needs to take care of it all. Technology has played a significant role in driving customer convenience, efficiency and cost savings for restaurants. A restaurant depends on multiple processes to run smoothly.

Operations 52

Operations Management Management Front of House 52

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

Hiring 52

Hiring Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

We cover some of what we see working for our customers and some of the ways that you can do more with less to make do with the staff that you have. In the previous episode, we’ve reviewed some of the big trends that are affecting the restaurant industry, the other industries around it, and our customers.

2022 52

2022 Hiring Front of House Back of House 52

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. I recommend the tasting menu to experience all Le Papillon offers!

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. The role may cover a wide range of areas, from front-of-house to back-of-house, or customer experience in the restaurant to off-premises.

Waste 78

Waste Cash Management Point of Sale Inventory 78

Restaurant Clicks

OCTOBER 23, 2021

Set in the Mission District area, about three blocks down from the large Mission Playground, Lazy Bear is a restaurant that’s more about the experience than the menu. However, their focus on upscale communal dining offers a unique experience among restaurants. House of Prime Rib. Best Restaurants in San Francisco. Order Online.

Fine Dining 115

Fine Dining Reservations Online Ordering Seasonal Menu 115

Restaurant Clicks

OCTOBER 14, 2021

To help open your horizons and experience a new type of fast food, we have researched the best fast food restaurants in the U.S. Read customer reviews of Dairy Queen and the vast majority are glowing. Well, they definitely help! Some of these fast food chains are world-famous. so you can try them out for yourself. Dairy Queen.

Food 112

Food Fast Casual Food Order Definition 112

Restaurant Clicks

SEPTEMBER 14, 2021

Peppervine The Fig Tree Restaurant Good Food on Montford Bernardin’s Restaurant at Ratcliffe Fin & Fino Sea Level NC Barrington’s McNinch House Restaurant The Asbury Kindred 5Church The Cellar at Duckworth’s Fahrenheit Charlotte Stoke Charlotte Dogwood Southern Table and Bar Flour Shop Bardo The Stanley Leah and Louise.

Front of House 92

Front of House Seasonal Menu Reservations Back of House 92

Lavu

JANUARY 15, 2020

Owning a restaurant is both an exciting and challenging experience. This article will delve into this in more details by focusing on: Definition of restaurant financing. Definition of restaurant financing. Restaurant Financing and Restaurant Loans. Types of restaurant financing. Uses of restaurant financing and loans.

Cash Management 78

Cash Management Equipment Small Business Front of House 78

Ordyx

APRIL 11, 2021

What is a Ghost Kitchen: By Definition RSS Feed A Ghost Kitchen is a food preparation facility specifically built for delivery-only food businesses. This one location in Indiana converted into a catering-only location to make up for lost sales from their dine in customers. This applies to anyone in the food industry. is now a reality.

Front of House 52

Front of House Back of House Point of Sale Email Marketing 52

Apicbase

MARCH 3, 2023

These back-of-house software systems have become indispensable for modern restaurants because they enhance profitability and simplify work for restaurant managers and kitchen staff. Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems.

Point of Sale 52

Point of Sale POS Management Management 52

Marketing4Restaurants

DECEMBER 29, 2021

We analyse the big trends along with changes in technology, changes within the restaurant customer base and just as importantly – your team. We put all these together to discuss what the big trends will be for Restaurants in 2022 and how you can benefit from them. What are we seeing within the industry?

2022 52

2022 Front of House Food Truck Back of House 52

Restaurant Clicks

NOVEMBER 24, 2021

With a customizable menu and dedicated server, the experience is quality. The restaurant is open at 3:00 pm between Tuesday and Saturday, and the entire glass front window offers a classy vibe while the interior keeps guests comfortable and cozy. Make a Reservation. 114 1st Ave S, Seattle, WA 98104 Phone: 206-518-8029 Visit Website.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Apicbase

MARCH 31, 2023

While Germany has long been considered a country offering many traditional dishes, there are now an increasing number of restaurants popping up that are bringing new flavours to the table. You’ll find everything and anything: classic burger joints, steakhouses and pizzerias, but also cat temples and American diners. Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

EATER

OCTOBER 26, 2023

Austin Bush Millions cram into Phuket’s popular beaches and resorts, but diners should look elsewhere to taste the mix of southern Thai, Hokkien, and Baba food that makes the island arguably Thailand’s most underrated food destination Phuket is one of the biggest travel destinations in the world. What is the food like in Phuket?

Seasonal Menu 105

Seasonal Menu Hotels Back of House Front of House 105

Restaurant Clicks

DECEMBER 10, 2021

Comprised of shareable antipasti salads, decadent primi plates of house-made pasta, and meat and seafood-centric segundi, the selection of dishes will delight your taste buds. Bordered by the enormous and magical Prospect Park to the east, Park Slope earned its name due to its location atop the natural incline Prospect Park created.

Online Ordering 117

Online Ordering Front of House Seasonal Menu Café 117

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189