7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

Modern Restaurant Management

JUNE 8, 2020

Undoubtedly, most restaurant owners are eager to flip their closed signs and to welcome back their beloved patrons. Common sanitation precautions being taken include lowered occupancy limits, mask requirements, and in-house social distancing. Though a handful of U.S. However, it won’t be business as usual. Employee well-being.

FOH 182

FOH BOH Front of House Employee Relations 182

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

MARCH 10, 2022

7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. Team Communication. Top Restaurant Management Apps. TouchBistro. Try 7shifts for Free. Apple | Android. QuickBooks.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 million out of work, it was nothing short of devastating. Through it all, we emerge from the year as an industry in evolution—and our restaurants need to evolve with it.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

MAY 31, 2021

On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. Table of Contents.

Operations 363

Operations Inventory Hiring Customer Service 363

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

OCTOBER 1, 2020

Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Ever since the pandemic began, the restaurant industry has been in a sustained state of pivot. Many have started offering their menus on third-party delivery websites.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

Modern Restaurant Management

MARCH 23, 2020

Download the full guide, "Coronavirus Era: 13 Restaurant Marketing Ideas" here. Communicate that meals can be placed in the fridge/ freezer upon receipt and include reheating instructions to ensure that they experience your food the best way possible. Among the highlights: Pickup Incentives. Prompt Future Visits. Kids Eat Free.

Marketing 199

Marketing Back of House Employee Relations Social Media 199

Modern Restaurant Management

MAY 28, 2020

Mobile devices have gone from being the second screen to now the main screen in the house. Research presented last year at Advertising Week New York showed how people who download a QSR brand’s app are more loyal to that brand versus those that do not have it. They have focused on mobile, the device near and dear to all of us.

Mobile Ordering 168

Mobile Ordering Point of Sale Back of House Download 168

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

JUNE 23, 2022

The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

NOVEMBER 3, 2020

Beyond the proven existential economic threat of COVID-19, restaurant owners and operators are facing uphill-battle challenges to their defining characteristic, accessibility. Think about it. Here are three ways that digitizing menus can help improve accessibility. Get Rid of PDFs. The downside, of course: PDFs are not inherently accessible.

Front of House 216

Front of House Certification Back of House Menu 216

Focus POS

JANUARY 15, 2020

From front-of-house to back-of-house operations, restaurant technology can be leveraged to streamline it all. From front-of-house to back-of-house operations, restaurant technology can be leveraged to streamline it all. Here are a few ways you can do this: Streamlined Restaurant Operations. Labor Management.

POS 151

POS Front of House Loyalty Program Inventory 151

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. One of the most significant changes occurred in 2018 when the Department of Labor ruled that back-of-house employees like cooks and dishwashers are eligible to be included in the tip pool. Table of Contents.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

AUGUST 15, 2022

Download now. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Table of Contents. How to Answer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture. Download now. So, what sets you apart from the pack?

Seating 222

Seating Email Marketing Marketing SEO 222

7 Shifts

DECEMBER 2, 2021

Recommended Download: Free Weekly Work Schedule Template. It's a hard balance to strike, so to help you set it up right, we've outlined everything you need to know about on-call scheduling in your restaurant. Table of Contents. What is On-Call Scheduling? Types of On-Call Scheduling Formats. Best Practices. Frequently Asked Questions.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

Cheetah

SEPTEMBER 14, 2020

We talk about items we’ll split, what prepared meals are available, what’s in stock, when items are expected to be back in stock, etc. We usually pick up the order on Friday, put everything in the fridge / freezer, then drive it up to Marin on Saturday to drop off at my sister and mom’s house. It’s cost-effective. Still not sure?

Compost 147

Compost Recycling Download Back of House 147

Lavu

NOVEMBER 10, 2022

Related: The Ultimate Guide to Using Self-Service Restaurant Kiosks #2) Kitchen Display Screens There is no reason why servers or order-takers need to write down customer requests and walk them back to the kitchen. Diners want easy ordering options, accurate service, and to receive their food fast. What Is Restaurant Automation?

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Apicbase

MARCH 28, 2024

Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage. But with so many kitchen management systems vying for your attention, you need to narrow down the options. Here are the key considerations to look out for when making your decision.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

APRIL 14, 2020

“RestaurantsAct.com provides a home page for all industry stakeholders to obtain the latest information on their state, as well as at the federal level, and also a dedicated platform to share with Congress how important restaurants and employers are as community cornerstones.”

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Qu

MARCH 31, 2023

For the most in-depth analysis, download the full report. For the most in-depth analysis, download the full report. Restaurant leaders today find themselves in a rush to optimize every individual part of their operations while overcoming cost pressures, supply chain challenges, and technology proliferation.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Modern Restaurant Management

DECEMBER 28, 2020

Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Restaurant365

JANUARY 7, 2020

However, just as in many other industries, mobile app innovation in communications and engagement is adapting to improve retention of this changing workforce. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

SpotOn

FEBRUARY 13, 2024

Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. Especially if you're onboarding back-of-house employees, you'll want to include an employee handbook section on food safety rules, as well as other safety protocols.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Touch Bistro

JUNE 2, 2021

Download Guide. However, guest safety is still a top priority and many restaurant are turning to restaurant reservation software to navigate the tricky business of fully reopening their dining rooms. That means a big shift has to happen soon. Let’s dive in. SEE TOUCHBISTRO RESERVATIONS IN ACTION. The Complete Guide to Restaurant Reservations.

Reservations 98

Reservations 2021 Online Ordering Book 98

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. Mom-and-pop restaurants are thriving after the pandemic, “the personal connections [the customer] has made with the staff and other diners keep him coming back,” according to one reporter.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Modern Restaurant Management

APRIL 27, 2021

Restaurants can also enjoy being able to directly communicate any extenuating circumstances to customers about their order and set limits on order volumes (something restaurants can’t do through third-party delivery apps). But they lacked a piece of technology to manage it.

Ordering 145

Ordering Mobile Ordering Customer Service Customer Experience 145

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Touch Bistro

MARCH 25, 2021

Considering three in four restaurant workers leave their employers within a year, and the average cost of turnover can set a restaurant back as much as $5,864 per employee (ouch!) Download your customizable template now to start your own handbook for your restaurant! Download Now. Communicate restaurant guidelines and policies.

Hiring 52

Hiring Employee Relations FOH BOH 52

Sling

NOVEMBER 24, 2021

It’s vital to get it just right in order to set the best tone for your business going forward. Our experts have created a list of proven grand opening ideas for small businesses that will help you get the word out and host the best event possible. Grand Opening Ideas For Small Businesses. 1) Build Buzz With Social Media. 10) Hire A Caterer.

Small Business 148

Small Business Social Media Advertising Events 148

Apicbase

FEBRUARY 6, 2023

Successful ghost kitchens lean heavily on integrated technology systems to accept online orders, process payments, and manage back-end operations. Are they still the back alley operation they used to be? As a result, a KDS improves communication and order accuracy while making the order flow 100% paper-free.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

JULY 1, 2020

As acknowledgement of anti-Black racism and police brutality become more wide-spread across the nation people are continuing to look for ways to support the Black community. Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community.

2020 178

2020 Travel Food Safety Consumer Goods 178

Modern Restaurant Management

AUGUST 17, 2020

"Throughout the globe, we have seen communities rallying around local independents to ensure they make it through to the other side of this crisis," said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. "But COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193