ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? The only way to know for sure is by tracking key performance indicators (KPIs) that drive business growth.

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ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Meaning, that a small percentage of inputs or efforts often account for the majority of results or effects. All you have to do is keep them happy.

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Restaurant Business

JUNE 20, 2025

Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% Photo: Shutterstock Delivery and a take-home meal deal drove a lot more customers to Olive Garden this spring. and get a free chilled meal to take home.

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ChowNow

FEBRUARY 5, 2025

After reading this article, you will realize that reviews are your most valuable online asset, and leaving them unattended is unthinkable. Collecting direct feedback from customers and sharing it with the world is pivotal to growing your business year after year. We all do it. Its to protect our time, our wallets, and our tastebuds.

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ChowNow

JUNE 12, 2025

And no, increasing restaurant sales doesn’t mean turning your restaurant staff into pushy upsellers trying to squeeze a few extra dollars out of every order. Think seasonal menu items, weekend-only bundles, or one-day-only discounts; the urgency motivates guests to take action soon.

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Loyalty Program Social Media Online Ordering Email Marketing 195

ChowNow

FEBRUARY 28, 2025

To get the timing right, you need to send out emails at strategic moments, such as: After a first order: Send a welcome email thanking the customer, followed by a series of other emails reminding them to order again and then other ways they can place orders with your restaurant.

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Ordering Email Marketing Social Media Online Ordering 195

ChowNow

APRIL 11, 2025

The last time you tried a new restaurant, what steps did you take before you walked through their doors? The Impact of Online Reviews on Restaurants: What it Means for Your Business Whether youre paying attention to them or not, your online reviews are affecting your business and your customer trust and loyalty.

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Online Ordering Social Media Customer Service Customer Experience 195

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. Cloud kitchens, in particular, enable restaurants to lower setup and operational costs, making them an attractive business model. If so, you’re not alone.

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ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

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ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. If your restaurant profit margins arent healthy, it doesnt matter how busy you areyoull always be playing catch-up. Thats what you actually take home. Without it, one bad month can wipe out three good ones.

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Perfect Daily Grind

JUNE 23, 2025

Specialty coffee is often associated with small-batch roasting. The need to switch to a larger roaster is crucial for coffee businesses to meet the demands of their expanding customer base. You may also like our article on designing a complete coffee roasting facility.

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Equipment Small Business 2001 Article 149

ChowNow

MARCH 7, 2025

In this article, you will learn: Why you should use your customer data to help your restaurant grow The different kinds of data you have available to you to use The best ways to use customer data to make better decisions Lets explore why customer data is one of your most powerful tools for growing your restaurant. You can increase revenue.

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Loyalty Program Email Marketing Online Ordering Point of Sale 195

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. If your website isn’t optimized for mobile, you could be losing out on potential customers. You can also reach out to other local businesses or organizations to provide further context to search engines about your restaurant’s location.

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Book Marketing Email Marketing Social Media 195

ChowNow

FEBRUARY 21, 2025

Third-party delivery apps start out as a convenient way to reach new customers, but they always take a significant chunk of your profits. Offer Incentives for Direct Orders Changing customer habits takes time, but you can speed up the process by offering valuable incentives. But how do you get diners to change their habits?

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Ordering Email Marketing Online Ordering Social Media 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Whether youre an independent operator or part of a small chain, visibility is everything.

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ChowNow

MARCH 13, 2025

In this article, you will learn: How a centralized delivery system eliminates the chaos of managing multiple platforms. Actionable steps to implement a centralized system without disrupting your business. Maybe a large salad is marked as a small. When staff members have to key in orders manually, mistakes are inevitable.

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ChowNow

MAY 2, 2025

Getting Your Restaurant Newsletter Set Up: Tools and Timing Before you start sending out your restaurant newsletter, you need to set yourself up for success. Early in the week is often a smart choicemany people start making plans for dining out around Monday or Tuesday. Fortunately, getting started doesnt have to be complicated.

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Perfect Daily Grind

JUNE 29, 2025

While some businesses may choose to absorb these additional expenses, there are limits to how much they can sustain. You may also like our article on how price volatility is shifting roasters’ priorities. The balancing act for coffee roasters Raising prices feels inevitable for many businesses, but it’s a delicate decision.

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Pricing Customer Experience Sustainability Supplies 150

Perfect Daily Grind

JUNE 26, 2025

Whether it’s planting the latest “it” variety or developing new advanced processing methods , a small but growing market demands that farmers constantly innovate and stay ahead of the curve. I spoke with Maria Pacas at Café Pacas and Diego Baraona at Los Pirineos to find out how they can achieve this. Enjoyed this?

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7 Shifts

OCTOBER 28, 2024

A bar is a profitable business option if you’re looking to enter the food industry. In this article: How to calculate your profit margin for your bar What is the average profit margin for bars? You can also bundle drinks with appetizers or small bites to encourage higher-ticket sales.

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ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going. Scales ensure every dish is exactly the same.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

ChowNow

APRIL 4, 2025

Lets take a closer look. That includes taking the order, processing payments, setting up delivery, and even stepping in on customer support. That includes taking the order, processing payments, setting up delivery, and even stepping in on customer support. What is third-party ordering? What is first-party ordering?

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Ordering Online Ordering Mobile Ordering Customer Experience 195

ChowNow

MARCH 21, 2025

Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one. In this article, you will learn: How to define your restaurants target market to guide your business decisions.

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ChowNow

MARCH 28, 2025

These are tools that can help you streamline operations, easily schedule staff, and make sure you never run out of ingredients for your best-selling menu items. Understanding How AI Works in Restaurants Lets get one thing out of the way: AI for restaurants doesnt mean robots taking over your kitchen or replacing your staff with machines.

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ChowNow

JUNE 12, 2025

It’s like knowing how to make a schedule, do inventory, or cover a section of tables if a server calls out sick and you’re shorthanded. A lot of operators still might not do it, though, either because they underestimated how important it really is, or they felt overwhelmed by the math it takes to get accurate numbers.

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Operations Food Supply Seasonal Menu Pricing 195

ChowNow

JANUARY 30, 2025

What steps do you take to establish that emotional connection? Within this guide, youll discover proven strategies that help you stand out in a crowded market, captivate your ideal customers, and turn casual diners into lifelong regulars. Think of each element as the leg of a tableyou take one out, and everything comes crashing down.

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Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

FEBRUARY 19, 2025

In this article, youll discover how training your restaurant staff on new systems doesnt have to be a big ordeal, slowing down service for guests and costing you money. Yes, it does take time, but not as much as youd think, so long as you follow these seven stepsyour team will learn faster, retain information better, and not disrupt business.

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Training Online Ordering Customer Service Reference 195

Perfect Daily Grind

JULY 2, 2025

With sustained high coffee prices and rising operational costs across the board, coffee businesses need to maintain their presence and relevance in an increasingly competitive market. However, the escalating costs of exhibiting at these large-scale events are pricing out many smaller and medium-sized roasters.

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Restaurant Business

JUNE 27, 2025

But learning how to make his wife a great bagel ended up creating a business, Jeff’s Bagel Run, which now has 15 locations and is franchising. He poured over cookbooks and learned what he could, testing recipe after recipe with his young son helping out. We’d sell out. The couple began to build a slow and steady business.

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ChowNow

APRIL 15, 2025

Sure, instincts matter, but lets be honest, following your intuition is really just a guessing game, and eventually, a strong hunch will turn out to be a bad judgment. Restaurant KPIs are numbers that go beyond basic accounting to help you see how every part of your business is performingfrom your profit margins to your guest experience.

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Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

MAY 30, 2025

Growth Drivers in the United States Fast Food & Quick Service Restaurants Market Growing Demand for Convenience and On-the-Go Eating The busy lifestyle of American consumers has driven the need for quick and convenient meals. Inflation, supply chain issues, and increased wages due to staffing shortages have driven up operational costs.

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Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

JUNE 6, 2025

That’s a significant amount of lost business tied to something you can improve on your own, but the problem is that most operators have no idea where to begin fixing the issue. Drive Direct Orders and Reservations A strong online presence encourages potential customers to take action. Here are the four most essential areas to focus on.

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Social Media Online Ordering Website Management Email Marketing 195

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro. What is Restaurant Operations Management?

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Operations Management Management Front of House 195

Perfect Daily Grind

JULY 3, 2025

In addition to their solid presence in coffee shops, roasters often take washed coffees to events, showcasing balanced flavour profiles that offer consistency and clarity. You may also like our article on why specialty coffee shouldn’t have a favourite processing method. They’re crowd-pleasing coffees.”

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Events 2025 Café Small Business 133

Perfect Daily Grind

JULY 13, 2025

However, following a record high for global coffee prices in February 2025, what was once viewed primarily as a “social project” rapidly became an essential, smart business strategy. You may also like our article on why direct trade is about more than ethical business practices.

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Pricing Supplies 2025 Consumer Goods 118

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. In this article: How do you handle inventory management to keep the bar always adequately stocked? How would you respond to a situation where the bar is short-staffed during a busy shift?

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ChowNow

APRIL 15, 2025

With the right strategy, you can reduce expenses and strengthen your business at the same time. In the restaurant business, operating costs are the day-to-day expenses required to keep your doors open and your kitchen firingeverything from rent to payroll to the packaging your to-go orders go out in.

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