7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances. Restaurants that franchise tend not to own many locations as a company.

Franchising 435

Franchising Franchise Email Marketing Communication 435

Restaurant Business

JUNE 18, 2025

Bubbakoo’s started franchising in 2015, and the chain has grown into 15 states, mostly on the East Coast and Midwest. News acquisitions franchising Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. By Lisa Jennings on Jun.

Fast Casual 176

Fast Casual Leadership Franchising Franchise 176

Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? Starbucks’ latest gambit to improve operations?

Operations 227

Operations Leadership 2025 Fast Casual 227

Restaurant Business

JUNE 6, 2025

She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Get today’s need-to-know restaurant industry intelligence. Have consumers moved on?

Fast Casual 147

Fast Casual Leadership 2025 2024 147

Restaurant Business

JUNE 5, 2025

View All Articles by This Author Want breaking news at your fingertips? News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Get today’s need-to-know restaurant industry intelligence.

Fast Casual 147

Fast Casual Leadership 2025 Loyalty Program 147

Restaurant Business

JUNE 11, 2025

and Canada, Irving, Texas-based 7-Eleven also operates and franchises Speedway and Stripes stores, as well as Laredo Taco Company and Raise the Roost Chicken and Biscuits restaurants. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips?

Fast Casual 175

Fast Casual Cash Management Retail Leadership 175

Restaurant Business

JUNE 5, 2025

View All Articles by This Author Want breaking news at your fingertips? Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Leadership 162

Leadership Fast Casual 2025 Franchising 162

Modern Restaurant Management

JANUARY 28, 2020

At Church’s Chicken, we recently performed a comprehensive rebranding required communication to all of our domestic and international franchises, as well as all of their employees. Internal branding and employee experience are extremely important because they create a consistent collaborative culture that keeps employees engaged.

Franchising 462

Franchising Franchise Workshop Communication 462

Restaurant Business

JUNE 11, 2025

At Huddle House, development is also picking up, with 50 franchise agreements in the pipeline, including the largest deal in the brand’s history that will bring 20 locations to the Houston area. View All Articles by This Author Want breaking news at your fingertips? Members help make our journalism possible. Sign up here.

Fast Casual 185

Fast Casual Front of House Back of House Leadership 185

Modern Restaurant Management

MAY 18, 2022

There are significant differences in benefit structures between large operators versus small operators and franchise operators versus brand operators. Our most recent article in MRM provides more detail on PTO strategies for the restaurant sector. Consider these factors: According to PwC, medical trend is forecast to be 6.6

Insurance 531

Insurance 2022 2023 Technology 531

Restaurant Business

JUNE 12, 2025

View All Articles by This Author Want breaking news at your fingertips? Premium Emerging Brands Pepper Lunch carves a niche in the Panda Express-dominated world of Asian fast casual The Japan-born franchise brand has 540 units globally, but only nine in the U.S. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Delivery 189

Delivery Leadership 2025 Advertising 189

Goliath Consulting

JUNE 15, 2021

This is a summary of our earlier article, “Responding to COVID-19’s Impact on the Restaurant Supply Chain.” You can read our original article here (10). This is precisely what Akash Kapoor, CEO of Bay Area-based franchise Curry Up Now, has been doing to get around the problem of ingredient deficits. Multiple Sourcing and Backup.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Restaurant Business

JUNE 17, 2025

All are company owned and there are no plans to franchise. View All Articles by This Author Want breaking news at your fingertips? The three-unit chain has two more under construction in the Tampa Bay area, and another five to seven are planned in 2026, reaching the Orlando market. At Greenlane, there’s no dine-in service.

Fast Casual 162

Fast Casual Leadership Mobile Ordering Casual 162

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. A recent article in The New York Times cited a 5.7-percent percent increase in average US hourly wages in 2021, specifically noting a rapid rise in wages for leisure and hospitality workers.

Healthcare 508

Healthcare Cash Management Social Media Communication 508

Goliath Consulting

APRIL 28, 2020

Larger franchises have offered free delivery (McDonalds, Applebee’s, IHOP, Panera Bread, Wingstop and Chipotle Mexican Grill, among many others) to accommodate decreasing on-premise sales (1). Even larger brands, like that of the sub/sandwich franchise Jersey Mikes, relied on third-party delivery as a way of managing within its capacity (4).

Delivery 269

Delivery Food Back of House Social Media 269

Modern Restaurant Management

DECEMBER 23, 2019

A portion of this article is included as a chapter in a new, 90+ page eBook – How to Start a Business from Scratch: Build a Successful Business and Turn Your Ideas Into Money. Grab your free copy here. If you’re thinking about opening a restaurant, you’d be joining a huge industry. Grab your free copy here.

Social Media 334

Social Media Customer Experience Customer Service Small Business 334

7 Shifts

FEBRUARY 11, 2020

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. This only affects large restaurant groups and franchises that have multiple locations across the nation or the globe. However, if employees are tipped $2.25

Restaurant Law 312

Restaurant Law Employee Relations Download Article 312

Modern Restaurant Management

JUNE 30, 2021

The bill would have had a dramatic impact on fast food franchises. California Narrowly Rejects Sweeping FAST Act : On June 3, 2021, AB-257, the Fast Food Accountability and Standards Recovery Act (the “FAST Act”) was defeated in the California Assembly, coming up three votes short of the 41 votes needed.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

7 Shifts

FEBRUARY 27, 2020

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. This means the Fair Workweek Ordinance only applies to large, multi-location restaurant groups and franchises. What Does the Law Mandate?

Restaurant Law 195

Restaurant Law Franchising Franchise Document 195

EATER

SEPTEMBER 29, 2020

The program would exclude chain restaurants (even if they are franchises), and would cover payroll, rent, supplies, and PPE costs. This article was corrected to specify the details of availability for the grants. Restaurants can also request additional funds specifically to provide employees with 10 paid sick days.

Food Truck 293

Food Truck Back of House Food Supply Franchising 293

Modern Restaurant Management

APRIL 27, 2020

This article will answer the most common questions we have heard in our legal practice from restauranteurs. Will the loan be forgivable if the proceeds are used to pay franchise fees, property taxes, or insurance? Congress approved an additional $310 billion for PPP loans in a second round of funding which began on April 27.

Healthcare 540

Healthcare Restaurant Law Document Insurance 540

Perfect Daily Grind

OCTOBER 17, 2022

You may also like our article on opening & managing multiple coffee shops effectively. They had a particular vision of our business, but after several meetings, they realised opening a franchise would be more challenging than they thought.”. What about franchising? Read on to find out what they had to say.

Marketing 187

Marketing Franchising Franchise 2009 187

Modern Restaurant Management

DECEMBER 13, 2019

I may own Our Town America, a national direct mail marketing franchise, specializing in reaching people who have just moved to the community, but I recognize there are other ways to market your business. Barring an apocalypse, there will always be direct mail. Boy, do I realize that.

Email Marketing 364

Email Marketing Marketing Consumer Goods 2015 364

Goliath Consulting

MAY 19, 2020

A good management software should be able to track your sales, managing your staff scheduling and most importantly, boost the overall efficiency of your business so that you can dedicate more time and energy into helping more clients, as explained in detail in this CaterEase article (3). Works in dense urban areas and suburban surroundings.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

AUGUST 5, 2020

ECJ’s Food, Beverage and Hospitality Department attorneys advise food and beverage clients, startups and other businesses on a comprehensive range of issues, including employment, trade secrets, partnership disputes, contract negotiations, intellectual property, licensing and franchise disputes.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

AUGUST 22, 2023

In this article, I’ll share the areas where AI is best suited to improve your restaurant business, what the limitations are and how restaurants can leverage alternatives to drive revenue, today. As a software engineer, as much as I would love to geek out on this subject, I’ll keep it simple.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

Perfect Daily Grind

SEPTEMBER 7, 2022

You may also like our article on whether airlines are starting to offer better coffee. Another essential element of opening an airport coffee shop is making the decision between remaining as an independent business or starting a franchise store. Then read our article on understanding the self-serve coffee machine market.

Café 187

Café Franchising Franchise Travel 187

Goliath Consulting

JULY 28, 2020

You can visit a step by step guide to conflict resolution in the AMA article here (4, 5), but we recommend supervisors to first create opportunities for awareness and open dialogue with their staff. Goliath Consulting Group offers management training and a host of other services for independent, chain and franchised restaurants.

Leadership 348

Leadership Employee Relations Front of House Communication 348

Goliath Consulting

FEBRUARY 26, 2021

In this article, we define culture as a set of guiding or shared organizational values that define behaviors and a restaurant’s operations. So what do we mean by culture? And what does it mean to have a great one? A great work culture “starts at the top.”

Customer Experience 273

Customer Experience Customer Service Café Magazine 273

7 Shifts

APRIL 6, 2020

The main benefit of the CARES act is to provide: Financial relief for small businesses Corporate tax provisions, and Expanded unemployment and benefits coverage to employees In this article, we’ll dive into the specifics of the CARES Act and how it impacts (and benefits) restaurateurs and their teams. Who qualifies? How do I apply?

Small Business 341

Small Business 2020 Insurance Article 341

7 Shifts

NOVEMBER 15, 2019

In this article, we’ll be giving an overview of what fair workweek is, where it applies, and the consequences restaurants could face for violations of fair workweek laws. Again, note that most of these laws apply to larger restaurant groups or franchises, rather than single-location restaurants or small, local chains.

Restaurant Law 239

Restaurant Law Download Hiring Document 239

Goliath Consulting

MARCH 19, 2021

Allowing your employees to be a part of the business decision-making process has many advantages, and according to one Harvard Business School article, team decision-making positively impacts employee engagement and enables collaboration and communication (9). The Takeaway. Your employees are one of your business’s greatest assets.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Goliath Consulting

MAY 8, 2020

According to his article, restaurant owners who implement a hybrid approach to delivery—using both self-managed fleets and third-party delivery providers—have shown the highest customer and employee satisfaction rates. The company also has a management division that manages full-service restaurants.

Catering 248

Catering Point of Sale Delivery Customer Service 248

Gecko Hospitality

NOVEMBER 21, 2024

Investing in a franchise can offer a smoother path to entrepreneurshipone that can alleviate the unknowns and uncertainties involved in crafting a full-fledged business plan. This article will provide key considerations to help you answer the question, Should I buy a franchise in the hospitality industry?

Franchising 52

Franchising Franchise Hospitality Loyalty Program 52

MBB Hospitality

MAY 15, 2024

The world of franchising changes as fast as the trends, and franchisee innovation is central to staying competitive and meeting evolving consumer demands. As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape.

Franchising 52

Franchising Franchise Innovation Loyalty Program 52

Modern Restaurant Management

JULY 15, 2020

MBLM also further analyzed the industry in an article entitled, “ Fast Food & COVID-19. Indulgence, associated with moments of pampering and gratification, was the most prominent archetype in the category, and Starbucks was the top-performing fast food brand for indulgence. Fast food has seen varied results during the pandemic.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

MARCH 25, 2020

" Fitsmallbusiness.com launched a series of articles detailing what the restaurant industry can do to stay ahead of the curve as the U.S. The article titles and links can be found below: Delivery Software Options in the Wake of COVID 19. Qualified Businesses Include but not Limited to: Restaurants Independent or Franchise.

Online Ordering 289

Online Ordering Insurance Mobile Ordering Website Management 289