ChowNow

JANUARY 30, 2025

Within this guide, youll discover proven strategies that help you stand out in a crowded market, captivate your ideal customers, and turn casual diners into lifelong regulars. Restaurant branding is not easy, but when done correctly, the reward is a packed dining room every night with a steady stream of to-go orders out the side door.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

APRIL 25, 2025

In this article, you will learn: How to define your brand identity and mission statement How to create a visual and verbal brand strategy that feels cohesive across every customer touchpoint How your brand will build a loyal customer base that lasts for the long haul Lets get started with why you should give branding the attention it deserves.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

ChowNow

MARCH 21, 2025

In this article, you will learn: How to define your restaurants target market to guide your business decisions. Climate & Seasonality: Does the weather impact what people order or when they dine out? Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

APRIL 11, 2025

Whether someones deciding where to make a reservation or who gets their lunch order, what others say about you online carries real weight. They influence dining decisions, impact how and where your restaurant shows up online, and play a huge role in how your brand is perceived by people who havent placed an order yet.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. Real-time order tracking.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

MARCH 27, 2025

In this article, youll learn: How to factor in costs, competition, and customer expectations Which pricing strategies work in a real-world restaurant setting How to test and tweak prices without losing loyal guests Lets get started so you can make smarter pricing decisions that support both your bottom line and your guest experience.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

MAY 2, 2025

Its your chance to turn casual diners into consistent regulars, promote new menu items before they even hit the table, and build a real sense of community around your restaurant. Choose an online ordering system that helps you collect emails, and ask in-person diners if theyd like to join your list when they pay.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Forecasts: Summer (in ranking order).

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments. Of course, this tactic is not an exact science.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JANUARY 15, 2021

The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home. Quick service customer transaction declines bottomed out in April with a decline of -35 percent versus year ago, but quickly improved as shelter-at-home orders were lifted.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

EATER

MAY 5, 2023

Now, McDonald’s and other fast food and fast casual giants are betting on the “digital kitchen” — sleek, compact stores that harness automation and digitalization to have diners ordering through mobile apps or digital kiosks — to get diners in and out in record time.

Fast Casual 290

Fast Casual Food Food Order Mobile Ordering 290

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

7 Shifts

JUNE 4, 2021

In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. This number can easily be pulled from your mobile POS of choice, and filtered to view by the hour, day, week, month, or year.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Qu

NOVEMBER 25, 2024

New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

Qu

MARCH 28, 2025

With escalating costs, persistent labor challenges, and operational inefficiencies eating into already thin margins, restaurant brandsparticularly enterprise fast casual and QSR chainsneed solutions that deliver immediate value and impact. Edge devices process orders locally, eliminating cloud processing delays and network latency issues.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Restaurant Engine

MAY 14, 2025

In this article, we look at why rewards matter and how to go about setting a program up. This can be especially effective for cafs, casual dining spots, or lunch-focused venues. Mobile apps are especially powerful tools for reward programs. How can you stand out? Market to your customers. Personalize promotions.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Restaurant Clicks

AUGUST 10, 2021

We can’t help but feel reminiscent of the book José Andrés’ penned, We Fed an Island: The True Story of Rebuilding Puerto Rico, One Meal at a Time, whenever ordering food from this mobile masterpiece. Why not order both? Order Online. Order Online. The Big Cheese. Visit Website. Halal Grill. Kam & 46.

Food Truck 148

Food Truck Food Social Media Mobile Ordering 148

The Restaurant Times

DECEMBER 28, 2020

Loyal customers tend to order and spend more and are good for the business. This article uncovers some stellar ways to increase the customer retention rate in your restaurant in the UAE. . You can also send customized push notifications to customers on their mobile phones, and keep them regularly updated.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Lavu

JANUARY 21, 2020

Customers want to make their orders and have their food delivered as fast as possible. It makes the food ordering process more efficient and eliminates customer frustration over waiting in line to place their orders. The kiosk system of placing food orders has become a preference for customers, especially the millennials.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Future Food

SEPTEMBER 6, 2023

In this article, we delve into practical strategies that retail precincts and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. During the last year of the pandemic, costs grew faster than prices rose.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

In this article, we delve into practical strategies that shopping centres and F&B operators can employ, considering the specific needs of different customer segments, to maximize visitation frequency and spending in a time of escalating cost of living. During the last year of the pandemic, costs grew faster than prices rose.

Hospitality 78

Hospitality Loyalty Program Food Retail 78

Lavu

NOVEMBER 11, 2019

Fast-casual restaurant Sweetgreen, part of the sustainable food movement , will be going cashless in all 64 locations nationwide (excluding Massachusetts, where it’s illegal not to accept cash). The Melt even went a step further, debuting with online, mobile, and QR-code ordering. In conclusion.

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

The Restaurant Times

MAY 31, 2021

This article offers a comprehensive list of must-have features to look for before choosing a restaurant POS system in Saudi Arabia. . Ordering Ease. A prominent feature to look for in restaurant management software is the ordering system. Supports Mobility Features. Must-Have Restaurant POS Software Features.

POS 52

POS Mobile Ordering Inventory Online Ordering 52

The Restaurant Times

DECEMBER 21, 2020

This article offers a comprehensive list of must-have features to look for before choosing a restaurant POS system for restaurants in Saudi Arabia. . Ordering Ease. A prominent feature to look for in a restaurant management software is the ordering system. Supports Mobility Features. Generates Detailed Reports.

POS 52

POS Mobile Ordering Cash Management Inventory 52

Next Restaurants

NOVEMBER 6, 2019

This article will focus on some marketing ideas you can use to promote your food and your services to area holiday Christmas parties. These rules tend to vary state by state, but you’ll need some kind of license in order to pour and serve. You can stay at the forefront of people’s minds by investing in different marketing techniques.

Catering 76

Catering Marketing Social Media Email Marketing 76

The Restaurant Times

JANUARY 31, 2021

For example, Self-Ordering Kiosks are changing the way orders are placed at quick-service restaurants with high footfall. Self-ordering kiosks work very well at fast-food restaurants, quick-service restaurants, and casual dine restaurants where the footfall is high. Reduced Ordering Time. Ensures Order Accuracy.

Ordering 52

Ordering Mobile Ordering Fast Casual Front of House 52

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining. From leading software engineering at Macy’s Inc.,

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. This article explains what a POS system is and why you need it, regardless of your type of restaurant. Benefits of POS Systems in Restaurants.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

The Restaurant Times

OCTOBER 23, 2020

This article discusses how a robust cafe POS can streamline the entire operations and help you run your cafe more efficiently. . A smartly engineered cafe menu generates curiosity and tempts customers to order more. All orders taken via tablet are pushed directly into the POS, making it user-friendly and simple to use.

Café 52

Café POS Operations Online Ordering 52

The Restaurant Times

AUGUST 30, 2022

This article has put together a comprehensive list of features that will help you select the best restaurant POS for your business. It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. What is a Restaurant POS System?

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Apicbase

MARCH 28, 2024

In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. This person organises tickets and checks orders are going out correctly. Ticket time is the time it takes to deliver an order to a customer from when it was placed.

Back of House 52

Back of House FOH BOH Front of House 52

Mad Mobile

JUNE 26, 2024

Customer retention Since the restaurant industry includes tons of variation–fine dining, fast-casual, quick-service, and so on–it’s hard to pin down average customer retention rates. Implementation tips In order to continually boost customer retention, a successful restaurant loyalty program should always be evolving.

Loyalty Program 40

Loyalty Program Operations Customer Experience Point of Sale 40

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

DECEMBER 4, 2020

” A new journal article from Yang details how specifically the restaurant industry was affected in the early parts of the pandemic. It also could provide a future outlook for the industry, especially if more states implement stay-at-home orders in response to rising COVID-19 cases. percent demand decline. Shopping malls.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Sling

OCTOBER 6, 2022

Sounds like a tall order, doesn’t it? In this article, the experts at Sling answer both those questions with a list of employee incentive programs that actually work. Employees can access Sling anytime from their phones, mobile devices, or desktop computers. Actually, it’s not as difficult as you may think. 21) Work happy hour.

Back of House 148

Back of House Healthcare Customer Service Small Business 148

BNG Point of Sale

JUNE 16, 2021

In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business. ” Your staff should get in the habit of discussing them while taking any orders. That person may order, or the couple may split an item. Provide Healthy Options.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52