ChowNow

JANUARY 23, 2025

In this article, youre going to learn five restaurant customer retention strategies that will not only keep your current regulars happy but will also help you grow your repeat customer base. Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order.

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2025 Loyalty Program Operations Email Marketing 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

Franchising 492

Franchising Franchise 2022 Fast Casual 492

7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses.

Loyalty Program 195

Loyalty Program Fast Casual Social Media Email Marketing 195

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

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Delivery Food Loyalty Program Food Order 147

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Ask yourself: Why does my restaurant exist beyond serving great food? But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

ChowNow

APRIL 11, 2025

Its not just about good food anymoreits about trust, reputation, and visibility. Whether someones deciding where to make a reservation or who gets their lunch order, what others say about you online carries real weight. Local media outlets, food bloggers, and influencers often use review platforms to scout out new places to feature.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

ChowNow

JANUARY 30, 2025

Within this guide, youll discover proven strategies that help you stand out in a crowded market, captivate your ideal customers, and turn casual diners into lifelong regulars. A strong restaurant brand doesnt just sell food; it tells a story. The key is consistently delivering that message at every customer touch point.

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Shortage of workers is one reason.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments. Of course, this tactic is not an exact science.

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Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

SEPTEMBER 21, 2023

When people search online to find a local business, they're usually ready to make a purchase and are more likely to become customers than those casually browsing the web or social media platforms. Add High-Quality Photos : Include pictures of your restaurant's facade, interior, and the food and drinks you offer.

SEO 507

SEO Website Management Email Marketing Online Ordering 507

7 Shifts

JUNE 4, 2021

In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Food cost percentage. Ideal menu price. To put it simply, your cost of goods sold is how much it costs you to produce a menu item. Fast-casual: 28.9%. Casual: 33.2%.

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Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Top Foods of 2020.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

The Rail

FEBRUARY 12, 2025

This article will look at strategies to make a restaurant unforgettable for patrons, so they leave with a pleasant experience that lasts. Consistency in Food Quality The quality of the food is one of the most important things that can help a restaurant stand out. Special events can make an average eating experience remarkable.

Customer Service 130

Customer Service Customer Experience Back of House Consumer Goods 130

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. After his first stint in the NFL, Tebow joined ESPN and the SEC Network.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. “We will also have fewer menu offerings due to a lower volume of customers and to ensure that the product remains high quality.

Food Safety 511

Food Safety Front of House Back of House Seating 511

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

AUGUST 18, 2024

You're not only competing against many other bars but establishments offering entertainment, food, and drink. This document will outline your bar's concept, menu, marketing strategy, and financial projections. Will it be a casual neighborhood bar or a more upscale establishment? Keep it simple.

Bar 370

Bar License Email Marketing Customer Service 370

EATER

JULY 18, 2023

Restaurant menus can present an awkward challenge for blind people. Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. But once they’re actually admitted into a restaurant, an extensive menu of microaggressions still awaits the blind diner. But it doesn’t have to be that way.

Dine-in 246

Dine-in Restaurant Law Website Management Fine Dining 246

Restaurant Clicks

JUNE 3, 2021

This article includes restaurants that are diverse, and they are all outstanding. Upper West Side Cafe Lulu’s Wine Garden Laos in Town DC Corazon Hedy’s Rooftop Immigrant Food Equinox Restaurant Compass Rose Calico Dukes’ Grocery Hi-Lawn Blackwall Hitch Ruthie’s All Day. Order Online. Best Outdoor Dining Restaurants in DC.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

ChowNow

SEPTEMBER 6, 2024

Maintenance staff keeps the restaurant clean and in working order. Sommeliers offer expert wine recommendations, while pastry chefs handle the dessert menu. Check out this article for more details on roles and responsibilities of key restaurant staff. Best Practices for Recruiting and Hiring Management and Support Staff 1.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

Restaurant Clicks

APRIL 5, 2021

is full of vibrancy and diversity not only in the population, but in food. With menus that some find difficult to navigate, keep reading for top recommendations for Indian restaurants that will blow your mind. Punjab Grill Bombay Street Food DC Butter Chicken Indigo Indique Rasika Himalayan Heritage Restaurant Pappe DC.

Online Ordering 132

Online Ordering Reservations Food Order Outdoor 132

Restaurant Clicks

JUNE 27, 2021

From lobster rolls to fresh, flaky fish and fish sandwiches, to fried shrimp and grilled octopus, the options are endless when it comes to ordering seafood. With a focus on sustainability, BlackSalt curates their menu to provide the freshest seafood available. Order some fresh oysters for good measure! check out my list below!

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Fast Casual Reservations Casual Outdoor 126

Sling

NOVEMBER 11, 2019

If your dream is to be an owner or manager of a food-service business, understanding the options available to you — the types of restaurants you can open — is an essential first step in your success. The restaurant industry bases its classification system on a number of variables, including: Menu style. 2) Casual Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

Qu

MARCH 28, 2025

With escalating costs, persistent labor challenges, and operational inefficiencies eating into already thin margins, restaurant brandsparticularly enterprise fast casual and QSR chainsneed solutions that deliver immediate value and impact. Edge devices process orders locally, eliminating cloud processing delays and network latency issues.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Restaurant Clicks

SEPTEMBER 12, 2021

Restaurants in Hartford run the gamut of cuisines from American to Japanese and cater to any occasion, no matter how casual or formal. The best restaurants achieve their popularity for numerous reasons that encompass the quality and taste of food served, the hospitality and attentiveness of the staff, and the ambiance of the dining space.

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Brewery Online Ordering Reservations Fine Dining 114

Restaurant Clicks

OCTOBER 15, 2021

It gives you classic American diner food on one corner and a Lebanese restaurant on the next. I look for a menu with a variety of sweet and savory menu items, so I don’t have to pick between the two. I look for a menu with a variety of sweet and savory menu items, so I don’t have to pick between the two.

Online Ordering 138

Online Ordering Reservations Front of House Back of House 138

Restaurant Clicks

SEPTEMBER 19, 2021

There is no other food that will make you reminiscent of Summer all year long other than Barbeque food. With a casual dining atmosphere complete with communal dining tables, Texas Jack’s Barbeque creates the full family dining vibe that all barbeque restaurants strive to. Order Online. Smokecraft Modern Barbeque.

Food Truck 104

Food Truck Food Online Ordering Food Order 104

Restaurant Clicks

AUGUST 10, 2021

one thing you may or may not know – you will often find yourself in the midst of a food truck extravaganza, especially if you are visiting the downtown area in the middle of the day. Food trucks are all the craze for Washingtonians. We know that the food will be fresh, delicious, and usually locally owned. Pepe Food Truck.

Food Truck 135

Food Truck Food Social Media Mobile Ordering 135

Restaurant Clicks

SEPTEMBER 5, 2021

Located off of Liberty Avenue, this Pittsburgh restaurant is ideal for visitors interested in healthier food options. Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days.

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Seasonal Menu Online Ordering Reservations Food Order 148

Restaurant Clicks

DECEMBER 22, 2021

A favorite haunt of food connoisseurs across the United States, J’s Oyster also provides a cushioned and historic atmosphere perfect for family outings. J’s Oyster’s menu consists of organic dishes, alcohol, coffee, cocktails, wine, and more. Order Online. 68 Commercial St, Portland, ME 04101 Phone: 207-805-0444 Visit Website.

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Front of House Online Ordering Bar Fine Dining 127

Restaurant Clicks

OCTOBER 24, 2021

From elegant and intimate omakase experiences to fun and casual fusion finds, this city has it all. With only 18 seats, this intimate but minimalist restaurant focuses entirely on the food. Omakase means “chef’s choice,” so there’s no telling what will be on the menu when you arrive. Order Online.

Online Ordering 126

Online Ordering Reservations Seasonal Menu Food Order 126

Restaurant Clicks

OCTOBER 12, 2021

Today, NYC rivals Los Angeles in terms of sheer Mexican food diversity. My recommendations for Mexican food in NYC cover a wide range of eateries, from local spots where you can grab a quick bite to sophisticated and contemporary restaurants perfect for a night out on the town. Tacos El Bronco keeps the menu appealingly simple.

Food 121

Food Website Management Food Truck Seasonal Menu 121

Restaurant Clicks

SEPTEMBER 25, 2021

The Fall is upon us, and we all know what that means – watching games with family and friends while enjoying day game food and snacks. A hit on the menu at Proper Social? Hard Times Cafe is a casual dining environment which has decor that is meant to be reminiscent of a chili parlor during The Great Depression.

Sports 94

Sports Fast Casual Online Ordering Social Media 94

Restaurant Engine

MAY 14, 2025

In this article, we look at why rewards matter and how to go about setting a program up. You stand out and above the competition with good food, amazing service , and a solid customer loyalty program. Promoting new menu items or events. This can be especially effective for cafs, casual dining spots, or lunch-focused venues.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Restaurant Clicks

NOVEMBER 2, 2021

Chicken and waffles, mimosas, and comfort food abound, Bluff City brunch gives you a taste of Southern hospitality. View this post on Instagram A post shared by Memphis Brunch | Food Blog (@memphisbrunch). Maybe Southern food isn’t your thing, or you want to try something more high-end? Order Online. Majestic Grille.

Website Management 119

Website Management Fine Dining Online Ordering Back of House 119

Sling

OCTOBER 1, 2021

The solution is simple: Calculate your restaurant’s food cost percentage. In this article, we take an in-depth look at why this food cost number matters for your restaurant, how to calculate it, and the best way to optimize for success. Food Cost Percentage: Definition. What Is A Good Food Cost Percentage?

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Definition Food Seasonal Menu Inventory 78