7 Shifts

OCTOBER 28, 2024

In this article: How to calculate your restaurant customer acquisition cost (CAC) How to optimize your restaurant’s CAC and reduce costs What is a good cost per customer acquisition? For example, if you run a social media campaign or pay for online ordering integrations, all of these contribute to your overall marketing expenses.

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Loyalty Program Fast Casual Social Media Email Marketing 195

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. Green Restaurant and Slow Food were others we considered. But it was the pivots in the pandemic that pointed us toward B.

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Certification Fast Casual Government Front of House 221

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

Franchise 492

Franchise Franchising 2022 Fast Casual 492

ChowNow

JANUARY 23, 2025

At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Its significantly more cost-effective to keep your regulars walking through the door than it is to get a new customer every time you take an order.

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

FEBRUARY 12, 2025

By the time you finish this article, youll know how to approach restaurant marketing the right way and not waste time doing guesswork, crossing your fingers, and then hoping you see new customers walking through the door. Everything from food to labor is getting more expensive, which means restaurant margins are tighter than ever.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 474

Food Food Safety Front of House Fast Casual 474

ChowNow

APRIL 11, 2025

Its not just about good food anymoreits about trust, reputation, and visibility. Whether someones deciding where to make a reservation or who gets their lunch order, what others say about you online carries real weight. Heres how reviews are shaping your business every day. Social proof shows youre legitimate People trust other people.

Online Ordering 195

Online Ordering Social Media Customer Service Customer Experience 195

ChowNow

JANUARY 30, 2025

Within this guide, youll discover proven strategies that help you stand out in a crowded market, captivate your ideal customers, and turn casual diners into lifelong regulars. A strong restaurant brand doesnt just sell food; it tells a story. Why does your restaurant, no matter the size, need to invest in branding?

Email Marketing 195

Email Marketing Mobile Ordering Customer Experience Online Ordering 195

ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Food Costs: How to calculate the cost of each dish Lets start with the basics: how much does it actually cost you to make each item on your menu? Set prices too low, and youre leaving money on the table.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

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Delivery Food Loyalty Program Food Order 147

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Ask yourself: Why does my restaurant exist beyond serving great food? But how to brand a restaurant isnt always clear.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 423

2021 Fast Casual Fine Dining Point of Sale 423

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Top Foods of 2020.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. Meanwhile, sales at cafes, fast-food restaurants, coffee shops, and casual-dining establishments fell by 27 percent. Inventory Estimates.

Supplies 414

Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

MAY 7, 2020

The pink and blue horse illustration at the top of this article is not clickbait. The 31-year-old, fast casual, farm-to-table chain was doing well, prior to COVID-19. Bar servers will take orders and deliver drinks and food but will not linger across from guests. Those measures will continue in the future.”

Food Safety 511

Food Safety Front of House Back of House Seating 511

The Rail

FEBRUARY 12, 2025

This article will look at strategies to make a restaurant unforgettable for patrons, so they leave with a pleasant experience that lasts. Outstanding Customer Service Customer service is frequently the distinguishing factor between a good and a great dining experience. Special events can make an average eating experience remarkable.

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Customer Service Customer Experience Back of House Consumer Goods 130

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Blindekuh was founded by a blind pastor to generate empathy for blind people, and dining in the dark restaurants have provided reliable jobs for the chronically underemployed blind workforce.

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Dine-in Restaurant Law Website Management Fine Dining 246

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. KFC Foundation Launches MyChange.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Restaurant Clicks

JUNE 3, 2021

The weather is beautiful, and we are all ready to dine outdoors in the Washington, D.C. Outdoor dining is a favorite amongst Washingtonians, and we have rounded up the leading restaurants you should try! This article includes restaurants that are diverse, and they are all outstanding. Best Outdoor Dining Restaurants in DC.

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Outdoor Dine-in Reservations Front of House 147

7 Shifts

JUNE 4, 2021

In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Food cost percentage. For fine dining, around 30 percent. For fine dining, around 30 percent. Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. Payroll taxes.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 290

Fast Casual Food Food Order Mobile Ordering 290

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Fine and Family Dining Hurt by Holiday Shift. Holiday Traffic Not Enough. Same-store sales growth was 1.6

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

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Management Management Document Hiring 370

Restaurant Clicks

DECEMBER 4, 2021

One particularly enticing prospect for a good time in Charlotte is to host a large gathering at one of Charlotte’s exquisite private dining restaurants. So, if you’re thinking of hosting your next work holiday party or special occasion soon, check out my list of the 15 best restaurants for private dining in Charlotte! Dressler’s.

Dine-in 117

Dine-in Website Management Fine Dining Book 117

Restaurant Clicks

DECEMBER 21, 2021

Famous for its beer and Midwestern charm, Milwaukee also has quite a few luxurious private dining options. When I think of private dining, I think of personally customized menu choices that complement one another flawlessly and accommodate everyone in my group or party. Any private dining experience needs to be unforgettable.

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Dine-in Website Management Book Fine Dining 110

ChowNow

SEPTEMBER 6, 2024

This means shorter wait times, fewer mistakes, and a more enjoyable dining experience, all of which increase customer satisfaction and loyalty. Maintenance staff keeps the restaurant clean and in working order. Check out this article for more details on roles and responsibilities of key restaurant staff.

Hiring 195

Hiring FOH Recruiting Fine Dining 195

EATER

OCTOBER 28, 2020

Usually, in casual restaurants like this (where there is typically just one course), the finger bowl appears on the table right after an order is placed. But in just a few months, this everyday dining object, still used across South Asia in establishments both fancy and casual, had taken on an illicit feeling thanks to the pandemic.

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Fast Casual Customer Service Dine-in Casual 264

Restaurant Clicks

NOVEMBER 10, 2021

Although several places are suitable for a casual cobb salad meal, you can also find several restaurants for special occasions. Then, check out my list of the best restaurants offering private dining in Los Angeles. No matter which neighborhood you find yourself in, there’s always a place that enhances your dining experience.

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Dine-in Book Fine Dining Seasonal Menu 103

Restaurant Clicks

JUNE 27, 2021

Finding the best seafood in any city is an absolute must to enhance your dining experiences. From lobster rolls to fresh, flaky fish and fish sandwiches, to fried shrimp and grilled octopus, the options are endless when it comes to ordering seafood. You may also spend a lot of time in search of the freshest seafood in the area.

Fast Casual 126

Fast Casual Reservations Casual Outdoor 126

Restaurant Clicks

NOVEMBER 27, 2021

If you’re in Oklahoma City to go to a conference, a museum like the Museum of Osteology, or to visit family, you’ll find plenty of opportunities for private dining. You’ll understand why after your dining experience. 15 Private Dining Restaurants in Oklahoma City. Pearl’s has a casual beach restaurant atmosphere.

Dine-in 117

Dine-in Book Take-out Customer Experience 117

Sling

NOVEMBER 11, 2019

If your dream is to be an owner or manager of a food-service business, understanding the options available to you — the types of restaurants you can open — is an essential first step in your success. Means by which the food is served to the customer. Means by which the food is served to the customer. 1) Fine Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

Restaurant Clicks

APRIL 5, 2021

is full of vibrancy and diversity not only in the population, but in food. With a plethora of dining options, where you start is a big decision! Punjab Grill Bombay Street Food DC Butter Chicken Indigo Indique Rasika Himalayan Heritage Restaurant Pappe DC. Ordering Indian food from Punjab is as entertaining as it is delicious.

Online Ordering 132

Online Ordering Reservations Food Order Outdoor 132

Cheetah

APRIL 12, 2021

In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. Increased Demand for Food Delivery. If there’s one thing we can say for sure about 2020, it’s that it was the year the home food delivery market exploded. Reading Time: 4 minutes.

Delivery 148

Delivery Food Online Ordering Food Order 148

Future Food

MAY 8, 2019

POSITIONING YOUR SHOPPING CENTRE’S FOOD & HOSPITALITY FOR THE FUTURE (CONTINUED). Dining out is so much more than food on a plate – think street-labels, authentic flavours and eclectic food offers all amounting to memorable customer experiences. I think it is the general consumer trend toward dining out.

Hospitality 104

Hospitality Food Retail Customer Experience 104

Restaurant Clicks

SEPTEMBER 19, 2021

There is no other food that will make you reminiscent of Summer all year long other than Barbeque food. With a casual dining atmosphere complete with communal dining tables, Texas Jack’s Barbeque creates the full family dining vibe that all barbeque restaurants strive to. as a guest. .

Food Truck 104

Food Truck Food Online Ordering Food Order 104

Black Box Intelligence

MARCH 10, 2020

The number of restaurants reopening their dining rooms has steadily increased in recent days. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Texas allowed dining rooms to open on May 1.

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Point of Sale Guest Recovery Fine Dining Fast Casual 124