Remove Airlines Remove Ordering Remove Seating
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Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. In the 1970s, Southwest Airlines sold tickets by phone, at airports, and at their offices to avoid commissions from travel agents and remain competitive with car travel routes.

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Restaurant Revenue Management: 3 Killer Strategies to Boost Sales

7 Shifts

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. What is Restaurant Revenue Management? A tense atmosphere.

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Contactless Gives Guests Control of Their Own Experience

Modern Restaurant Management

collaborated with OneDine to curate a contactless yet personalized restaurant visit—creating a customized, platform that provides guests full control over ordering, speed of service, and payment. This includes: Self check-in, table alert, and self-seating to expedite the entry process. Guests can contact Eureka!

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Inspiring! 3 Restaurants Show How they Adapted During the COVID-19 Pandemic

7 Shifts

Drag queens Zarah , Kai Lee Mykels , and Jessica L'Whor star in this Instagram film, which mimics airline safety videos. Unlike dull airline safety videos, however, this video keeps your attention. We know that that person is cute, but you must stay seated with your party. No mingling with other tables.

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The Experience Paradox

Modern Restaurant Management

and then five minutes later, he storms out because we can’t seat him right away. Conveniences like app-based ordering, home delivery, and grab-and-go have no doubt created value in the face of heightening customer demands. “He said he was excited to finally be able to eat inside again.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places. The kiosk trend will be embraced like it is in the airline industry.

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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. How Comfortable are Diners? The importance of making guests feel comfortable.

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