The Rail

SEPTEMBER 9, 2022

The better the reviews are, the better chance a restaurant business stands to attract a customer. So how do you write a response to a negative review and turn an unhappy customer into a happier one? Ignoring negative reviews can result in more customers passing on your establishment. We are explaining in this article.

Customer Service 52

Customer Service Customer Experience Email Marketing Social Media 52

The Restaurant Times

SEPTEMBER 30, 2021

The restaurant industry was no different and came out with all sorts of ideas to minimize human contact via technology. It is crucial to point out that digital orders in restaurants were increasing at a rate of 23% annually even before the pandemic. 6 Ways Digital Ordering Helps Boost Restaurant Sales.

Ordering 52

Ordering Online Ordering Point of Sale Loyalty Program 52

Lavu

MARCH 30, 2020

When your restaurant staff feels valued and heard, they reciprocate that value in their work. Although formal team building events are encouraged in certain HR manuals, a simple Google search for “bad team-building experiences” will provide you with a litany of horrors. Encourage Camaraderie Through Informal Social Events.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Modern Restaurant Management

JUNE 18, 2020

Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. More than a third of consumers (35 percent) say they will put an emphasis on dining at restaurants that keep customers safe. 30 percent of consumers have been out to eat in bars/restaurants to eat in the last two weeks.

2020 183

2020 Guest Recovery Kitchen Safety Online Ordering 183

Modern Restaurant Management

DECEMBER 16, 2019

But for other segments, namely fine dining and family dining, this holiday actually means an increase in sales as many families travel, get together and celebrate by dining out. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

EATER

AUGUST 17, 2020

Hospitality lawyer Jasmine Moy visits Eater’s Digest this week The biggest factor determining whether a restaurant or bar business can survive this pandemic — more important than pivots or its customer base or neighborhood — is the relationship between the tenant and the landlord. Jasmine Moy: Sure. Daniel Geneen : Right. JM : Oh, sure.

Hotels 121

Hotels Beverage Take-out Point of Sale 121

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Altering seating arrangements to improve spacing between guests.

Food Safety 174

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 174

Modern Restaurant Management

MAY 1, 2020

“The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. Consumer interest in restaurants dropped by 52 percent from March 10 to April 19.

2020 190

2020 Fast Casual Food Safety Guest Recovery 190

Modern Restaurant Management

DECEMBER 9, 2019

“Special thanks to voters and consumers for your support. I hope you will continue to support the best restaurants, in your opinion, in the last round of voting for the national winners.” Please refer to the full list at the appendix below or the GCA’s official website. Restaurant of The Moment: Acme Oyster House.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Goliath Consulting

DECEMBER 6, 2020

Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales. Now that 2021 is only weeks away, we are making predictions on what the new year will bring.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. "When we originally kicked off the campaign, we had no idea that it would resonate on such a global scale," said Helen Patrikis. "It's

Mobile Ordering 149

Mobile Ordering Online Ordering Food Order Recycling 149

Aaron Allen & Associates

AUGUST 24, 2022

Slice created an app and acquired a POS company (now “Slice Register”) to create a multichannel experience and help level the playing field for independents. Pizza technology has been one of the leading segments when it comes to the introduction of tech to restaurants. alone will shift from dine-in to delivery in the years ahead).

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

The Restaurant Times

MAY 19, 2021

6 Stellar Tips To Create A Perfect Operation Manual For Restaurant. 6 Stellar Tips To Create A Perfect Operation Manual For Restaurant. Instead of writing by hand, it is advisable to use word processor software to design the operation manual for your restaurant. when writing the manual. Use Checklists.

Operations 52

Operations Employee Relations Kitchen Safety Front of House 52

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. 'A Woman's Place' on Hulu.

Allergens 144

Allergens Kitchen Safety Guest Recovery Customer Service 144

MBB Hospitality

SEPTEMBER 15, 2018

Check out our guide: Restaurant Staffing: 9 Tips for Hiring the Right Staff: 1. While you might feel like you are a good judge of people and will have a natural instinct for choosing quality staff , it is always better to have a clear idea of exactly who you are looking for. Pay Attention to Your Company Culture.

Hiring 40

Hiring Recruiting Tip Distribution Customer Service 40

Modern Restaurant Management

NOVEMBER 2, 2020

When asked what they believe consumer demand is for dining out now compared to before the pandemic, only three percent unsurprisingly said demand is the same as it previously was. Restaurant Adaptation. Limitations and consumer demand. A vast majority of the U.S. Patio dining in colder weather.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

Modern Restaurant Management

MAY 5, 2020

Yelp for Business : Yelp for Business is an entirely reimagined platform designed to improve the business owner experience with a fresh new user interface that gives business owners more transparency and insight into their Yelp Business Page. Yelp Reimagines Business Owner Platform. Yelp Virtual Services. Yelp Personalized Banner.

Guest Recovery 121

Guest Recovery Food Safety Loyalty Program Point of Sale 121

Modern Restaurant Management

OCTOBER 15, 2019

percentage point improvement over the average results posted by the previous two months, providing further argument for September actually being a small recovery for a beleaguered restaurant industry. percent in that region compared with August, while every other region of the country experienced an improvement during September.

2019 84

2019 Point of Sale Small Business Consumer Goods 84